Proton: Difference between revisions

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===Proton suspends journalists accounts who investigated North Korean cyberattacks===

In June of 2025, writers for the magazine Phrack were investigating cyberattacks from a North Korean group that targeted South Korea's defense infrastructure. The writers disclosed the news of this attack through a dedicated Protonmail account that would only be used for informing South Korea. At the start of August they stopped receiving communication from South Korea, and on August 15th, their dedicated account for disclosure was suspended. The next day a journalist's personal Proton account was suspended as well. When the suspension was appealed, Proton rejected the appeal stating "your account will cause further damage to our service, therefore we will keep the account suspended." After numerous attempts to make contact with Proton, Phrack reached out publicly via X to Proton. Proton responded saying they had received an alert from a ~~computer emergency response team~~ who claimed hackers were misusing the specified Proton accounts. The journalists' accounts were re-instated the day after, but the CERT who made the report was not identified.

In June of 2025, writers for the magazine Phrack were investigating cyberattacks from a North Korean group that targeted South Korea's defense infrastructure. The writers disclosed the news of this attack through a dedicated Protonmail account that would only be used for informing South Korea. At the start of August they stopped receiving communication from South Korea, and on August 15th, their dedicated account for disclosure was suspended. The next day a journalist's personal Proton account was suspended as well. When the suspension was appealed, Proton rejected the appeal stating "your account will cause further damage to our service, therefore we will keep the account suspended." After numerous attempts to make contact with Proton, Phrack reached out publicly via X to Proton. Proton responded saying they had received an alert from a CERT (Computer Emergency Response Team) who claimed hackers were misusing the specified Proton accounts. The journalists' accounts were re-instated the day after, but the CERT who made the report was not identified.

===Forced Arbitration and Class Action Waiver===

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 ===Proton suspends journalists accounts who investigated North Korean cyberattacks===
-In June of 2025, writers for the magazine Phrack were investigating cyberattacks from a North Korean group that targeted South Korea's defense infrastructure. The writers disclosed the news of this attack through a dedicated Protonmail account that would only be used for informing South Korea. At the start of August they stopped receiving communication from South Korea, and on August 15th, their dedicated account for disclosure was suspended. The next day a journalist's personal Proton account was suspended as well. When the suspension was appealed, Proton rejected the appeal stating "your account will cause further damage to our service, therefore we will keep the account suspended." After numerous attempts to make contact with Proton, Phrack reached out publicly via X to Proton. Proton responded saying they had received an alert from a computer emergency response team who claimed hackers were misusing the specified Proton accounts. The journalists' accounts were re-instated the day after, but the CERT who made the report was not identified.
+{{Main|Proton Mail discloses activist IP address to police}}
+In June of 2025, writers for the magazine Phrack were investigating cyberattacks from a North Korean group that targeted South Korea's defense infrastructure. The writers disclosed the news of this attack through a dedicated Protonmail account that would only be used for informing South Korea. At the start of August they stopped receiving communication from South Korea, and on August 15th, their dedicated account for disclosure was suspended. The next day a journalist's personal Proton account was suspended as well. When the suspension was appealed, Proton rejected the appeal stating "your account will cause further damage to our service, therefore we will keep the account suspended." After numerous attempts to make contact with Proton, Phrack reached out publicly via X to Proton. Proton responded saying they had received an alert from a CERT (Computer Emergency Response Team) who claimed hackers were misusing the specified Proton accounts. The journalists' accounts were re-instated the day after, but the CERT who made the report was not identified.
 ===Forced Arbitration and Class Action Waiver===