Future Motion: Difference between revisions
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{{CompanyCargo | {{CompanyCargo | ||
|Founded=2013 | |Founded=2013 | ||
|Industry=Electric vehicles, Skateboards | |Industry=Electric vehicles, Skateboards | ||
|Logo= | |Logo=Future Motion Inc logo.png | ||
|ParentCompany= | |ParentCompany= | ||
|Type=Private | |Type=Private | ||
|Website=https://futuremotion.com/ | |Website=https://futuremotion.com/ | ||
|Description= | |||
}} | }} | ||
==Consumer | '''Future Motion Inc.''' is a self-balancing electric skateboard manufacturer founded in 2013 by Kyle Doerksen.<ref name="about">https://onewheel.com/pages/about-us ([http://web.archive.org/web/20260101052007/https://onewheel.com/pages/about-us Archived])</ref> Future Motion has implemented a number of practices which have been accused of being anti-consumer.{{Citation needed}} | ||
==Consumer impact summary== | |||
{{Incomplete section}} | {{Incomplete section}} | ||
===Freedom=== | |||
===Privacy=== | |||
In 2021, Future Motion accidentally shared a list of customer information with a customer, which included full names and home addresses.<ref>{{Cite web|url=https://www.vice.com/en/article/onewheel-sent-thousands-of-customers-private-data-to-random-customer/|title=Onewheel Sent Thousands of Customers’ Private Data to Random Customer|first=Lorenzo|last=Franceschi-Bicchierai|work=Vice|date=2021-06-10|access-date=2025-03-20|archive-url=https://web.archive.org/web/20250320200937/https://www.vice.com/en/article/onewheel-sent-thousands-of-customers-private-data-to-random-customer/|archive-date=2025-03-20|url-status=live}}</ref> | In 2021, Future Motion accidentally shared a list of customer information with a customer, which included full names and home addresses.<ref>{{Cite web|url=https://www.vice.com/en/article/onewheel-sent-thousands-of-customers-private-data-to-random-customer/|title=Onewheel Sent Thousands of Customers’ Private Data to Random Customer|first=Lorenzo|last=Franceschi-Bicchierai|work=Vice|date=2021-06-10|access-date=2025-03-20|archive-url=https://web.archive.org/web/20250320200937/https://www.vice.com/en/article/onewheel-sent-thousands-of-customers-private-data-to-random-customer/|archive-date=2025-03-20|url-status=live}}</ref> | ||
===Business model=== | |||
===Market control=== | |||
==Incidents== | ==Incidents== | ||
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | |||
===Restrictions=== | ===Restrictions=== | ||
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====Service restrictions==== | ====Service restrictions==== | ||
[[File:FutureMotion | [[File:FutureMotion lost motor email 2022.png|right|thumb|Service restrictions point #1 example]] | ||
*Refuses to service boards with any missing internal components, even if unrelated to repair need<ref>https://i.imgur.com/LtnuP3D.png</ref> | *Refuses to service boards with any missing internal components, even if unrelated to repair need<ref>https://i.imgur.com/LtnuP3D.png</ref> | ||
*No longer services older models like V1 or Plus, contrary to public claims<ref>https://www.facebook.com/groups/537477343058935/posts/2034357400037581/ ([http://web.archive.org/web/20250708192831/https://www.facebook.com/groups/537477343058935/posts/2034357400037581/ Archived])</ref> | *No longer services older models like V1 or Plus, contrary to public claims<ref>https://www.facebook.com/groups/537477343058935/posts/2034357400037581/ ([http://web.archive.org/web/20250708192831/https://www.facebook.com/groups/537477343058935/posts/2034357400037581/ Archived])</ref> | ||
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====Retailer restrictions==== | ====Retailer restrictions==== | ||
[[File:FutureMotion | [[File:FutureMotion service center email 2017.png|right|thumb|Retailer restrictions point #2 example]] | ||
Future Motion imposes strict controls on authorized retailers: | Future Motion imposes strict controls on authorized retailers: | ||
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====Legal implications==== | ====Legal implications==== | ||
The company's warranty practices potentially violate the Magnuson-Moss Warranty Act, which stipulates that a warranty cannot be voided by consumer actions unrelated to the product fault. Simply inspecting the battery does not cause wire chafing or damage<ref name="PXF" /> | The company's warranty practices potentially violate the Magnuson-Moss Warranty Act, which stipulates that a warranty cannot be voided by consumer actions unrelated to the product fault. Simply inspecting the battery does not cause wire chafing or damage.<ref name="PXF" /> | ||
This situation represents an example of a manufacturer: | This situation represents an example of a manufacturer: | ||
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===Lawsuit against JW Batteries=== | ===Lawsuit against JW Batteries=== | ||
In 2021, Future Motion filed a lawsuit against JW Batteries LLC, a small business offering aftermarket battery options for Onewheel products. This case represents an example of Future Motion's legal tactics against third-party repair and modification services<ref>https:// | In 2021, Future Motion filed a lawsuit against JW Batteries LLC, a small business offering aftermarket battery options for Onewheel products. This case represents an example of Future Motion's legal tactics against third-party repair and modification services.<ref>https://old.reddit.com/r/onewheel/comments/pyxob7/a_word_from_our_friends_at_jw_batteries_in/ ([http://web.archive.org/web/20211001014250/https://old.reddit.com/r/onewheel/comments/pyxob7/a_word_from_our_friends_at_jw_batteries_in/ Archived])</ref> | ||
====Legal Claims==== | ====Legal Claims==== | ||
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==References== | ==References== | ||
{{Reflist}} | |||
[[Category: | [[Category:{{PAGENAME}}]] | ||
[[Category: | [[Category:Companies]] | ||