John Deere: Difference between revisions
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Farmers have reported that without access to John Deere's proprietary tools, they're unable to address certain mechanical issues, even minor ones.<ref name="fssdcp">{{Cite web |date=15 Jan 2025 |title=FTC, States Sue Deere & Company to Protect Farmers from Unfair Corporate Tactics, High Repair Costs |url=https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs |url-status=live |archive-url=https://web.archive.org/web/20250429162248/https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs |archive-date=29 Apr 2025 |access-date=24 Apr 2025 |website=[[FTC]]}}</ref> There are measures in place that prevent independent repair technicians from completing repair,<ref name="dith3" /> such as: | Farmers have reported that without access to John Deere's proprietary tools, they're unable to address certain mechanical issues, even minor ones.<ref name="fssdcp">{{Cite web |date=15 Jan 2025 |title=FTC, States Sue Deere & Company to Protect Farmers from Unfair Corporate Tactics, High Repair Costs |url=https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs |url-status=live |archive-url=https://web.archive.org/web/20250429162248/https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-states-sue-deere-company-protect-farmers-unfair-corporate-tactics-high-repair-costs |archive-date=29 Apr 2025 |access-date=24 Apr 2025 |website=[[FTC]]}}</ref> There are measures in place that prevent independent repair technicians from completing repair,<ref name="dith3" /> such as: | ||
*[[ | *[[Activation|Software locks]] that control user autonomy.<ref>{{Cite web |last=O'Reilly |first=Kevin |date=18 Jul 2023 |title=Service Obstructor: John Deere software restricts farmer repair |url=https://pirg.org/edfund/resources/john-deere-repair-software/ |url-status=live |archive-url=https://web.archive.org/web/20250622174115/https://pirg.org/edfund/resources/john-deere-repair-software/ |archive-date=22 June 2025 |access-date=24 Apr 2025 |website=pirg.org}}</ref> | ||
*Requiring access to proprietary software.<ref name="fssdcp" /> | *Requiring access to proprietary software.<ref name="fssdcp" /> | ||
*Controlling access to repair resources and parts.<ref name="fssdcp" /> | *Controlling access to repair resources and parts.<ref name="fssdcp" /> | ||
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This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===FTC Lawsuit (January 2025)=== | ===FTC Lawsuit (''January 2025'')=== | ||
On January 15, 2025, the [[Federal Trade Commission]] (FTC) filed a lawsuit against John Deere, alleging | On January 15, 2025, the [[Federal Trade Commission]] (FTC) filed a lawsuit against John Deere, alleging anti-competitive practices in the repair market.<ref name="fssdcp" /><ref name="DCRCCN325" /> The lawsuit claims that: | ||
*John Deere unlawfully inflated repair costs by monopolizing the repair-service market. | *John Deere unlawfully inflated repair costs by monopolizing the repair-service market. | ||
*The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment. | *The company's restrictive policies violated consumer-protection laws and limited farmers' ability to maintain their equipment. | ||
===Security flaws=== | ===Security flaws exposed sensitive customer information (''2021'')=== | ||
{{ | {{Excerpt|John Deere security flaws exposed sensitive customer information}} | ||
===Lobbying against right to repair=== | ===Failure to uphold signed right-to-repair agreement (''2021 - Present'')=== | ||
{{Excerpt|John Deere fails to uphold right to repair agreement}} | |||
===Lobbying against right to repair (''2020 - Present'')=== | |||
{{Main|John Deere dealerships lobby against right to repair}} | {{Main|John Deere dealerships lobby against right to repair}} | ||
John Deere dealerships | John Deere dealerships lobbied against a right to repair bill that was discussed in Maine, stating a number of reasons. They question the definition of a motor vehicle, and regarding the legislation if it should apply to motor vehicles due to what they call safety concerns. One dealer argues that right to repair is a touchy subject, as "a lot of us dealers sit back, and say we really almost don't want in essence people possibly working on our equipment."<ref name=":1">{{Cite web |author=Rossmann |first=Louis |date=27 Jan 2020 |title=John Deere dealerships are lobbying against right to repair. Farmers, please help me out here. |url=https://www.youtube.com/watch?v=38O1zEuLOMM |archive-url=https://preservetube.com/watch?v=38O1zEuLOMM |archive-date=23 Feb 2026 |publisher=YouTube |language=en |format=video}}</ref> | ||
==See also== | |||
*[[Monsanto]] | |||
==References== | ==References== | ||
{{Reflist}} | |||
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