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Discontinuation of Ikawa Home Roasters: Difference between revisions

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attempt to fix for the extension, this should now (in theory) show up for Ikawa Coffee's website
 
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{{IncidentCargo
{{IncidentCargo
|Company=Ikawa
|Company=Ikawa Coffee
|StartDate=2017
|StartDate=2017
|EndDate=2026
|EndDate=2026
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|Description=Transfer to service that isn't compatible with older devices and lack of replacement parts.
|Description=Transfer to service that isn't compatible with older devices and lack of replacement parts.
}}
}}
[[File:Ikawa Home + App.webp|thumb|Ikawa Home Sample Roaster]]


 
[[Ikawa Coffee]] Home Roasters, including models like the Home Roaster 100, require the use of their mobile app to set roast profiles, fine tune setting, share recipes, and operate the device via Bluetooth. In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web |last=Home |first=Ikawa |date=2025-05-25 |title=Help! I wanted to buy an IKAWA Home roasting system |url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system |website=Ikawahome}}</ref>  
[[Ikawa Coffee|Ikawa]] Home Roasters, including models like the Home Roaster 100, require the use of their mobile app to set roast profiles, fine tune setting, share recipes, and operate the device via Bluetooth. In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web |last=Home |first=Ikawa |date=2025-05-25 |title=Help! I wanted to buy an IKAWA Home roasting system |url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system |website=Ikawahome}}</ref>  


Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web |last=Auctor |date=2025-05-21 |title=IKAWA Home shutting down - Sept. 2025 |url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref>
Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web |last=Auctor |date=2025-05-21 |title=IKAWA Home shutting down - Sept. 2025 |url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref>
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Warm regards,
Warm regards,


'''Andrew Stordy''', Founder of IKAWA '''Alexandra Allard''', CEO of IKAWA And the IKAWA Team " <ref>{{Cite web |last=Dr |first=Gary |date=2023-03-12 |title=The IKAWA Home is being discontinued. |url=https://www.home-barista.com/blog/ikawa-home-roasting-system-review-t86206.html |url-status=live |website=Home-Barista.com}}</ref>  
'''Andrew Stordy''', Founder of IKAWA '''Alexandra Allard''', CEO of IKAWA And the IKAWA Team <ref>{{Cite web |last=Dr |first=Gary |date=2023-03-12 |title=The IKAWA Home is being discontinued. |url=https://www.home-barista.com/blog/ikawa-home-roasting-system-review-t86206.html |url-status=live |website=Home-Barista.com}}</ref>  
</blockquote>
</blockquote>
==Consumer response==
==Consumer response==
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[[Category:Service cancellation]]
[[Category:Service cancellation]]
[[Category:Ikawa Coffee]]
[[Category:Ikawa Coffee]]
[[Category:Discontinuation bricking]]
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