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A London based sample coffee roaster company known for its professional-based IKAWA Pro line products and its discontinued IKAWA home consumer roasters. The home line of coffee roasters relied on their proprietary app that is scheduled to reach end-of-life on 31 December 2026, affecting the roasters' functionality.
'''Ikawa Coffee''' (stylized '''IKAWA Coffee''') is a London based sample coffee roaster company known for its professional-based IKAWA Pro line products and its discontinued IKAWA home consumer roasters. The home line of coffee roasters relied on their proprietary app that is scheduled to reach end-of-life on 31 December 2026, affecting the roasters' functionality.


==Consumer impact summary==
==Consumer impact summary==
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].


===Discontinuation of Ikawa Home Roasters (''2017-2026'')===
===Discontinuation of Ikawa Home Roasters (''2025'')===
{{Main|Discontinuation of Ikawa Home Roasters}}
{{Main|Discontinuation of Ikawa Home Roasters}}
In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web |last=Home |first=Ikawa |date=2025-05-25 |title=Help! I wanted to buy an IKAWA Home roasting system |url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system |website=Ikawahome}}</ref>


Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web |last=Auctor |date=2025-05-21 |title=IKAWA Home shutting down - Sept. 2025 |url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref>
In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web |author= |title=Help! I wanted to buy an IKAWA Home roasting system |url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system |website=IKAWA Home |date=25 May 2025 |access-date=12 May 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/UC1eg |archive-date=13 May 2026}}</ref>
 
Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page. The public announcement on 21 May 2025 left customers who purchased the product during this period only an 18 month window of full functionality.<ref>{{Cite web |author=Auctor |title=IKAWA Home shutting down - Sept. 2025 |url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html |website=Home-Barista.com |date=21 May 2025 |access-date=12 May 2026 |url-status=live |archive-url=https://web.archive.org/web/20260513034543/https://consumerrights.wiki/w/File:IKAWA_Home_shutting_down_-_Sept._2025.png |archive-date=13 May 2026}}</ref>


==Products==
==Products==
'''Ikawa Home (Discontinued 2025):'''
'''Ikawa Home (discontinued 2025):'''


*[https://consumerrights.wiki/w/Discontinuation_of_Ikawa_Home_Roasters IKAWA Home Coffee Roaster] : Kick starter Launched May 2015, Shipped 2016 - In may, 2025, IKAWA announced discontinuation of the entire Home range of products.
*[https://consumerrights.wiki/w/Discontinuation_of_Ikawa_Home_Roasters IKAWA Home Coffee Roaster] : Kickstarter launched May 2015, Shipped 2016 - In May 2025, IKAWA announced discontinuation of the entire Home range of products.
*[https://consumerrights.wiki/w/Discontinuation_of_Ikawa_Home_Roasters IKAWA Home App]: May 2015
*[https://consumerrights.wiki/w/Discontinuation_of_Ikawa_Home_Roasters IKAWA Home App]: May 2015


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==References==
==References==
{{reflist}}
{{Reflist}}


[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]

Latest revision as of 03:49, 13 May 2026

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Ikawa Coffee
Basic information
Founded 2010
Legal Structure LTD
Industry Coffee
Also known as
Official website https://www.ikawacoffee.com/

Ikawa Coffee (stylized IKAWA Coffee) is a London based sample coffee roaster company known for its professional-based IKAWA Pro line products and its discontinued IKAWA home consumer roasters. The home line of coffee roasters relied on their proprietary app that is scheduled to reach end-of-life on 31 December 2026, affecting the roasters' functionality.

Consumer impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Ikawa Coffee category.

Discontinuation of Ikawa Home Roasters (2025)

[edit | edit source]
Main article: Discontinuation of Ikawa Home Roasters

In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.[1]

Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page. The public announcement on 21 May 2025 left customers who purchased the product during this period only an 18 month window of full functionality.[2]

Products

[edit | edit source]

Ikawa Home (discontinued 2025):

See also

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Link to relevant theme articles or companies with similar incidents.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


References

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  1. "Help! I wanted to buy an IKAWA Home roasting system". IKAWA Home. 25 May 2025. Archived from the original on 13 May 2026. Retrieved 12 May 2026.
  2. Auctor (21 May 2025). "IKAWA Home shutting down - Sept. 2025". Home-Barista.com. Archived from the original on 13 May 2026. Retrieved 12 May 2026.