Revolut verify ID email spam: Difference between revisions

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{{IncidentCargo

|Company=Revolut

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|Description=Revolut sends mass automated emails to accounts that did not complete setup

}}

~~{{Ph-I-Int}}~~

==Background==

~~{{Ph~~-I-~~B}}~~

[[File:Revolut spam emails.png|thumb|'''Revolut emails pressuring the customer to finish account setup''']]

'''Revolut Group Holdings Ltd''', doing business as '''Revolut''', is a British multinational neobank and fintech company that offers banking services for individuals and businesses. It was founded in July 2015 by British-Russian businessman Nikolay Storonsky and British-Ukrainian software engineer Vlad Yatsenko. As of 2025, the company operated in over 48 countries and caters to over 60 million retail customers globally.

==[Incident]==

When a customer of Revolut creates an account but doesn't complete the setup step of providing a government ID they will receive emails on the given address telling them to complete their setup in a pattern as follows<ref>{{Cite web |date=2026-03-27 |title=Revolut spams user with incomplete accounts |url=https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20260327155359/https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ |archive-date=2026-03-27 |access-date=2026-03-27 |website=Reddit}}</ref>:

~~===[Company]'s response===~~

*2 Emails 1 day apart from each other

~~{{Ph-I-ComR}}~~

*2 Emails 2 days apart from each other

*2 Emails 4 days apart from each other

~~==Lawsuit==~~

A direct date of the incident is not determinable, as due to lack of sources it is unclear when Revolut started enacting this practice.

~~{{Ph-I-L}}~~

~~==Consumer response==~~

~~{{Ph-I-ConR}}~~

==References==

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+{{Stub}}
 {{IncidentCargo
 |Company=Revolut
@@ Line 8: / Line 9: @@
 |Description=Revolut sends mass automated emails to accounts that did not complete setup
 }}
-{{Ph-I-Int}}
 ==Background==
-{{Ph-I-B}}
+[[File:Revolut spam emails.png|thumb|'''Revolut emails pressuring the customer to finish account setup''']]
+'''Revolut Group Holdings Ltd''', doing business as '''Revolut''', is a British multinational neobank and fintech company that offers banking services for individuals and businesses. It was founded in July 2015 by British-Russian businessman Nikolay Storonsky and British-Ukrainian software engineer Vlad Yatsenko. As of 2025, the company operated in over 48 countries and caters to over 60 million retail customers globally.
 ==[Incident]==
-{{Ph-I-I}}
+When a customer of Revolut creates an account but doesn't complete the setup step of providing a government ID they will receive emails on the given address telling them to complete their setup in a pattern as follows<ref>{{Cite web |date=2026-03-27 |title=Revolut spams user with incomplete accounts |url=https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ |url-status=live |archive-url=https://web.archive.org/web/20260327155359/https://www.reddit.com/r/Revolut/comments/1s57ztb/gb_revolut_spams_users_with_incomplete_accounts/ |archive-date=2026-03-27 |access-date=2026-03-27 |website=Reddit}}</ref>:
-===[Company]'s response===
+*2 Emails 1 day apart from each other
-{{Ph-I-ComR}}
+*2 Emails 2 days apart from each other
+*2 Emails 4 days apart from each other
-==Lawsuit==
+A direct date of the incident is not determinable, as due to lack of sources it is unclear when Revolut started enacting this practice.
-{{Ph-I-L}}
-==Consumer response==
-{{Ph-I-ConR}}
 ==References==