TeamViewer terminates perpetual licenses: Difference between revisions
full rewrite from stub. sourced the background (permira acquisition, ipo, perpetual pricing tiers), filled in the lawsuit section with thorner v. teamviewer class action, added prior eol pattern for v8-10, expanded consumer response with ltt coverage and linus tweet |
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Perpetual license pricing was tiered. A single-computer Business license cost roughly $650, while multi-computer licenses ran around $1,300 CAD.<ref name="caretech">{{Cite web |last=CareTech Computing |date=19 Feb 2018 |title=Don't like TeamViewer's subscription pricing? Here's an alternative for you |url=https://www.caretech.io/2018/02/19/dont-like-teamviewers-subscription-pricing-heres-an-alternative-for-you/ |access-date=28 Mar 2026}}</ref> Version upgrades (e.g., v10 to v12) cost an additional $639 or more.<ref name="caretech" /> | Perpetual license pricing was tiered. A single-computer Business license cost roughly $650, while multi-computer licenses ran around $1,300 CAD.<ref name="caretech">{{Cite web |last=CareTech Computing |date=19 Feb 2018 |title=Don't like TeamViewer's subscription pricing? Here's an alternative for you |url=https://www.caretech.io/2018/02/19/dont-like-teamviewers-subscription-pricing-heres-an-alternative-for-you/ |access-date=28 Mar 2026}}</ref> Version upgrades (e.g., v10 to v12) cost an additional $639 or more.<ref name="caretech" /> | ||
In 2014, private equity firm Permira Holdings acquired TeamViewer & restructured the company toward recurring revenue.<ref name="permira" /> On September 25, 2019, TeamViewer conducted its IPO on the Frankfurt Stock Exchange at €26.25 per share.<ref name="permira" /> Under Permira's ownership, TeamViewer transformed into a pure SaaS provider; the company's revenue grew from approximately €100 million at acquisition to roughly €700 million by the time Permira completed its exit in September 2025.<ref name="permira" /> | In 2014, [[wikipedia:Private_equity_firm|private equity firm]] Permira Holdings acquired TeamViewer & restructured the company toward recurring revenue.<ref name="permira" /> On September 25, 2019, TeamViewer conducted its IPO on the Frankfurt Stock Exchange at €26.25 per share.<ref name="permira" /> Under Permira's ownership, TeamViewer transformed into a pure SaaS provider; the company's revenue grew from approximately €100 million at acquisition to roughly €700 million by the time Permira completed its exit in September 2025.<ref name="permira" /> | ||
TeamViewer 12, released in November 2016, was the last version widely sold with a perpetual license.<ref name="tv12-release">{{Cite web |title=The Final Version of TeamViewer 12 is Here! |date=29 Nov 2016 |url=https://community.teamviewer.com/English/discussion/1081/the-final-version-of-teamviewer-12-is-here |access-date=28 Mar 2026 |website=TeamViewer Community}}</ref> TeamViewer's own end-of-support announcement describes versions 11 & 12 as "the last versions of TeamViewer that were not subscription based."<ref name="announcement" /> The company no longer offers perpetual licenses.<ref name="subscription">{{Cite web |title=All about subscription |url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |access-date=28 Mar 2026 |website=TeamViewer Support}}</ref> Perpetual licenses purchased before the switch were supposed to remain valid. Forum users in the TeamViewer community cited what they described as a 10-year server availability guarantee in their license agreements.<ref name="forum-eula-claim">{{Cite web |title=TeamViewer 9 & 10 End-of-Life (page 7) |url=https://community.teamviewer.com/English/discussion/108667/teamviewer-9-10-end-of-life/p7 |access-date=28 Mar 2026 |website=TeamViewer Community}}</ref> Archived copies of the EULA from 2017, retrieved via the Wayback Machine, do not contain such a clause; Section 5 covers customer obligations & makes no mention of server availability.<ref name="eula-archived">{{Cite web |title=TeamViewer End-User License Agreement (archived 29 Jun 2017) |url=https://web.archive.org/web/20170629123344/https://www.teamviewer.com/en/eula/ |access-date=28 Mar 2026 |website=TeamViewer (via Wayback Machine)}}</ref> When versions 8 through 10 reached end-of-life in 2021, a TeamViewer staff member acknowledged a commitment to "10 years of server service from purchase year" for those license holders.<ref name="v910-eol" /> | TeamViewer 12, released in November 2016, was the last version widely sold with a perpetual license.<ref name="tv12-release">{{Cite web |title=The Final Version of TeamViewer 12 is Here! |date=29 Nov 2016 |url=https://community.teamviewer.com/English/discussion/1081/the-final-version-of-teamviewer-12-is-here |access-date=28 Mar 2026 |website=TeamViewer Community}}</ref> TeamViewer's own end-of-support announcement describes versions 11 & 12 as "the last versions of TeamViewer that were not subscription based."<ref name="announcement" /> The company no longer offers perpetual licenses.<ref name="subscription">{{Cite web |title=All about subscription |url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |access-date=28 Mar 2026 |website=TeamViewer Support}}</ref> Perpetual licenses purchased before the switch were supposed to remain valid. Forum users in the TeamViewer community cited what they described as a 10-year server availability guarantee in their license agreements.<ref name="forum-eula-claim">{{Cite web |title=TeamViewer 9 & 10 End-of-Life (page 7) |url=https://community.teamviewer.com/English/discussion/108667/teamviewer-9-10-end-of-life/p7 |access-date=28 Mar 2026 |website=TeamViewer Community}}</ref> Archived copies of the EULA from 2017, retrieved via the Wayback Machine, do not contain such a clause; Section 5 covers customer obligations & makes no mention of server availability.<ref name="eula-archived">{{Cite web |title=TeamViewer End-User License Agreement (archived 29 Jun 2017) |url=https://web.archive.org/web/20170629123344/https://www.teamviewer.com/en/eula/ |access-date=28 Mar 2026 |website=TeamViewer (via Wayback Machine)}}</ref> When versions 8 through 10 reached end-of-life in 2021, a TeamViewer staff member acknowledged a commitment to "10 years of server service from purchase year" for those license holders.<ref name="v910-eol" /> | ||
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'''How does this affect you?''' | '''How does this affect you?''' | ||
* After the above date, licenses for TeamViewer '''11 and 12 will no longer be supported''' on our global network infrastructure. | *After the above date, licenses for TeamViewer '''11 and 12 will no longer be supported''' on our global network infrastructure. | ||
* You will still be able to use these versions for local (LAN) connections, where both devices are on the same network, but internet-based remote sessions will no longer be available. | *You will still be able to use these versions for local (LAN) connections, where both devices are on the same network, but internet-based remote sessions will no longer be available. | ||
'''Why this change?''' | '''Why this change?''' | ||
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==See also== | ==See also== | ||
*[[Lifetime license removal]] | *[[Lifetime license removal]] | ||
*[[Adobe Lightroom | *[[Adobe Creative Suite activation#Removal of Adobe Lightroom perpetual licensing|Removal of Adobe Lightroom perpetual]] | ||
*[[Bandicam perpetual license invalidation]] | *[[Bandicam perpetual license invalidation]] | ||