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As a softer version to [[activation]], and related to [[features on demand]], '''software-gating''' is a method to control access to ''features'' in consumer electronic hardware, but are not inherently anti-consumer as they provide useful for security features.       
Related to [[forced app download]], '''software-gating''' or '''software companion''' is a method to control device features through ''external'' means in consumer electronic hardware. It is characterized by a dependence on that external software/app to configure or control some part of a device.       


This definition does not include closed-source, such as [[wikipedia:Proprietary_software|proprietary software]] or [[wikipedia:Proprietary_protocol|proprietary protocols]], as these can still provide the consumer with fully featured access without needing an account, app, or activation.
==Reasons it exists==


==Anti-consumer examples==
===Pro-consumer===
===Forced account for data lock-in===
Software-gating is not inherently anti-consumer as it can provide useful in some scenarios. Examples of this being:
[[Forced account|Requiring an account]] in order to be used, such as with some Google Pixels and specific Android devices, and iPhones needing an Apple account create an easy entry-point for [[data lock-in]], making it harder to switch vendors.{{Citation needed|date=31 Mar 2026}}


===Forced app download===
*'''Customization''': It allows the user to finely tune device behavior, which would be really hard to implement with hardware buttons and switches. Examples of that being a piece of software to program the behavior of RGB keyboards, mice or hue-changing lamps.
''Apps'' are a popular method for manufacturers to marketed features behind software locks. Examples of this are:
*'''Security features:''' Authentication devices that utilize software dependency to create security benefits for consumers.


*Sony headphones requiring app to tweak its EQ
Signs for pro-consumer software companion:


*HVAC app activation of furnace control boards.{{Citation needed|date=31 Mar 2026}}
#'''Community software:''' The software vendor is open to user feedback, transparent about its roadmap, and is generally kept in check by its users, rather than the other way around.
#'''Free software license''': The software vendor provides the source-code of the software, released under an open-source license, either [[wikipedia:Copyleft|copyleft]] or [[wikipedia:Permissive_software_license|permissive]]. This protects user choice, for example if the company goes into bankruptcy, or the software has privacy issues, because it can be fully modified and legally redistributed by an independent party.


===Activation & licensing===
===Anti-consumer===
When features are locked behind an activation process, it will require server connectivity. Some implications of this include:
Software-gating becomes a problem when it limits the consumer's choice, their only options being privacy invasive, [[Forced cloud|cloud-dependent]], or intentionally limited in favor of paying a subscription.


*Cloud services that are essential to keep the features working can be put offline
Examples of anti-consumer software-gating:


*The digital services can change in quality or become more privacy invasive over time
*'''Unnecessary app:''' What could have easily been done with hardware switches or displays, is now instead done with an external app in order to exert more control over the customer. This is often marketed as a way to provide extended functionality, while in reality it is a solution in search of a problem.
*'''Privacy invasive:''' The app fully tracks its users to sell their data to advertisers.
 
Signs for anti-consumer software:
 
#'''Features on demand:''' The software vendor restricts features in purchased hardware for the sake of a subscription-based business model. This inherently creates most of the problems below.
#'''Company-first software:''' The software does not release their source-code, nor is not open to user feedback, and risk making it hard to use if the company goes into bankruptcy, or the software has privacy issues, because it cannot be modified and legally redistributed by an independent party.
#'''Software dependence:''' Permanently locked bootloaders that limit what a consumer can run on their device. This means being dependent on the goodwill of the software vendors to respect the user's privacy, freedom of choice (for what is still left of it).


==See also==
==See also==


*[[Digital rights management]]
*[[Digital rights management]]
*[[Walled garden]]
*[[Features on demand]]
*[[Bootloader unlocking]]
*[[Bootloader unlocking]]