PETKIT Pura Max 2 — Region-Lock: Difference between revisions

Line 31:

<blockquote>“The system is designed to automatically enforce regional restrictions for compliance and technical reasons. Once the system detects the device is operating outside its designated region, the blocking is triggered automatically… we do not have access or tools to override it.”</blockquote>

=== Why This Is a Consumer Rights Issue ===

===Why This Is a Consumer Rights Issue===

*PETKIT never disclosed any '''regional restriction''' before purchase.

*Customers are not warned that the product will stop functioning abroad.

Line 41:

==Evidence==

*Photos of the device, serial number, and box https://consumerrights.wiki/images/c/ce/Photo_2025-10-06_22-11-03_%283%29.jpg https://consumerrights.wiki/images/5/59/IMG_2972.JPG

*Photos of the device, serial number, and box https://consumerrights.wiki/images/c/ce/Photo_2025-10-06_22-11-03_%283%29.jpg ([https://web.archive.org/web/20260217180938/https://consumerrights.wiki/images/c/ce/Photo_2025-10-06_22-11-03_(3).jpg Archived]) https://consumerrights.wiki/images/5/59/IMG_2972.JPG ([https://web.archive.org/web/20260217180938/https://consumerrights.wiki/images/5/59/IMG_2972.JPG Archived])

*Email correspondence with PETKIT support (Ticket: ud:00cd22c0) [[:File:PETKIT Gmail correspondence region-lock support.pdf]]

*Email correspondence with PETKIT support (Ticket: ud:00cd22c0) [[:File:PETKIT Gmail correspondence region-lock support.pdf]] ([https://web.archive.org/web/20260407172347if_/https://consumerrights.wiki/images/e/e0/PETKIT_Gmail_correspondence_region-lock_support.pdf Archived])

@@ Line 31: / Line 31: @@
 <blockquote>“The system is designed to automatically enforce regional restrictions for compliance and technical reasons. Once the system detects the device is operating outside its designated region, the blocking is triggered automatically… we do not have access or tools to override it.”</blockquote>
-=== Why This Is a Consumer Rights Issue ===
+===Why This Is a Consumer Rights Issue===
 *PETKIT never disclosed any '''regional restriction''' before purchase.
 *Customers are not warned that the product will stop functioning abroad.
@@ Line 41: / Line 41: @@
 ==Evidence==
-*Photos of the device, serial number, and box https://consumerrights.wiki/images/c/ce/Photo_2025-10-06_22-11-03_%283%29.jpg  https://consumerrights.wiki/images/5/59/IMG_2972.JPG
+*Photos of the device, serial number, and box https://consumerrights.wiki/images/c/ce/Photo_2025-10-06_22-11-03_%283%29.jpg ([https://web.archive.org/web/20260217180938/https://consumerrights.wiki/images/c/ce/Photo_2025-10-06_22-11-03_(3).jpg Archived]) https://consumerrights.wiki/images/5/59/IMG_2972.JPG ([https://web.archive.org/web/20260217180938/https://consumerrights.wiki/images/5/59/IMG_2972.JPG Archived])
-*Email correspondence with PETKIT support (Ticket: ud:00cd22c0) [[:File:PETKIT Gmail correspondence region-lock support.pdf]]
+*Email correspondence with PETKIT support (Ticket: ud:00cd22c0) [[:File:PETKIT Gmail correspondence region-lock support.pdf]] ([https://web.archive.org/web/20260407172347if_/https://consumerrights.wiki/images/e/e0/PETKIT_Gmail_correspondence_region-lock_support.pdf Archived])