Virgin Media: Difference between revisions

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'''[[~~Wikipedia~~:Virgin Media|Virgin Media Limited/Virgin Media O2 Limited]]''' is a telecommunications company from Britain, founded in 2007, which provides telephone, television and internet services in the United Kingdom.

{{InfoboxCompany

| Name = Virgin Media

| Type = Public

| Founded = 2007

| Industry = Telecommunication

| Official Website = https://www.virginmedia.com/

| Logo = Virgin Media.svg

}}

'''[[wikipedia:Virgin Media|Virgin Media Limited]]/[[wikipedia:Virgin_Media_O2|Virgin Media O2 Limited]]''' is a telecommunications company from Britain, founded in 2007, which provides telephone, television and internet services in the United Kingdom.{{Citation needed}} In 2021 it merged with [[wikipedia:O2_(UK)|O2]].<ref name="about">{{Cite web |title=Hello, we’re Virgin Media O2 |url=https://news.virginmediao2.co.uk/about-us/ |access-date=15 Mar 2025 |website=Virgin Media O2}}</ref>

=== Anti ~~Consumer Practices =~~==

==Anti-consumer practices==

==== Forced DNS ~~Usage =~~===

===Forced DNS usage===

Users of ~~virgin media~~'s routers aren't allowed to set their own DNS servers<ref>https://community.virginmedia.com/discussions/Wireless/custom-dns-or-modem-mode-on-the-hub5x/5571095</ref>, ~~being forced to~~ use Virgin ~~media~~'s provided DNS servers, which are almost always slower and less reliable than ~~using~~ Cloudflare or Google dedicated ~~DNS~~ (1.1.1.1/8.8.8.8 respectively)<ref>https://www.dnsperf.com/</ref>

Users of Virgin Media's routers aren't allowed to set their own DNS servers.<ref>{{Cite web |last=Slazanger |date=27 Sep 2024 |title=Custom DNS or Modem Mode on the Hub5X |url=https://community.virginmedia.com/discussions/Wireless/custom-dns-or-modem-mode-on-the-hub5x/5571095 |access-date=15 Mar 2025 |via=Virgin Media Forum}}</ref> Instead, they must use Virgin Media's provided DNS servers, which are almost always slower and less reliable than Cloudflare's or Google's dedicated DNSes (1.1.1.1 and 8.8.8.8, respectively).<ref>{{Cite web |title=DNS Performance Analytics and Comparison |url=https://www.dnsperf.com/ |access-date=15 Mar 2025 |website=DNSPerf}}</ref> The reason for Virgin Media forcing its own DNS servers isn't known, but the servers are used primarily to block sites deemed "inappropriate" by the company.<ref>{{Cite web |title=Virgin Media court orders |url=https://www.virginmedia.com/help/list-of-court-orders |access-date=15 Mar 2025 |website=Virgin Media}}</ref>

~~The reason for Virgin Media forcing their own DNS servers isn't known, but they~~ are ~~used primarily~~ to DNS ~~block sites deemed "inappropriate" by them~~<ref>https://www.~~virginmedia~~.com/~~help~~/~~list~~-of-~~court~~-~~orders~~</ref>.

There are also privacy implications that come with allowing the company to access your DNS queries,<ref>{{Cite web |last=Heddings |first=Anthony |date=14 Apr 2020 |title=Why You Shouldn't Use Your ISP's Default DNS Server |url=https://www.howtogeek.com/664608/why-you-shouldnt-be-using-your-isps-default-dns-server/ |access-date=15 Mar 2025 |website=How-To Geek}}</ref> as normally it would only be able to see what IPs you are connecting to, but DNS queries also provide exact subdomains.{{Citation needed}}

~~There are also privacy implications that come with allowing them access to~~ your DNS ~~queries<ref>https://www.howtogeek.com/664608/why-you-shouldnt-be-using-~~your~~-isps-default-dns-server/</ref>, as normally they'd only be able~~ to ~~see what IPs you are connecting to i~~.e. ~~google servers, but~~ DNS ~~queries also provide exact subdomains i.e. secret.youtube~~.~~com~~

====Mitigation====

Set your DNS servers manually on each of your devices to 1.1.1.1 or another reputable DNS provider.{{Citation needed}}

====~~= Mitigation =====~~

==References==

~~Set your DNS servers manually on each of your devices to 1.1.1.1 or another reputable DNS provider.~~

[[Category:Virgin Media Limited]]

[[Category:~~Internet service providers~~]]

@@ Line 1: / Line 1: @@
-'''[[Wikipedia:Virgin Media|Virgin Media Limited/Virgin Media O2 Limited]]''' is a telecommunications company from Britain, founded in 2007, which provides telephone, television and internet services in the United Kingdom.
+{{InfoboxCompany
+| Name = Virgin Media
+| Type = Public
+| Founded = 2007
+| Industry = Telecommunication
+| Official Website = https://www.virginmedia.com/
+| Logo = Virgin Media.svg
+}}
+'''[[wikipedia:Virgin Media|Virgin Media Limited]]/[[wikipedia:Virgin_Media_O2|Virgin Media O2 Limited]]''' is a telecommunications company from Britain, founded in 2007, which provides telephone, television and internet services in the United Kingdom.{{Citation needed}} In 2021 it merged with [[wikipedia:O2_(UK)|O2]].<ref name="about">{{Cite web |title=Hello, we’re Virgin Media O2 |url=https://news.virginmediao2.co.uk/about-us/ |access-date=15 Mar 2025 |website=Virgin Media O2}}</ref>
-=== Anti Consumer Practices ===
+==Anti-consumer practices==
-==== Forced DNS Usage ====
+===Forced DNS usage===
-Users of virgin media's routers aren't allowed to set their own DNS servers<ref>https://community.virginmedia.com/discussions/Wireless/custom-dns-or-modem-mode-on-the-hub5x/5571095</ref>, being forced to use Virgin media's provided DNS servers, which are almost always slower and less reliable than using Cloudflare or Google dedicated DNS (1.1.1.1/8.8.8.8 respectively)<ref>https://www.dnsperf.com/</ref>
+Users of Virgin Media's routers aren't allowed to set their own DNS servers.<ref>{{Cite web |last=Slazanger |date=27 Sep 2024 |title=Custom DNS or Modem Mode on the Hub5X |url=https://community.virginmedia.com/discussions/Wireless/custom-dns-or-modem-mode-on-the-hub5x/5571095 |access-date=15 Mar 2025 |via=Virgin Media Forum}}</ref> Instead, they must use Virgin Media's provided DNS servers, which are almost always slower and less reliable than Cloudflare's or Google's dedicated DNSes (1.1.1.1 and 8.8.8.8, respectively).<ref>{{Cite web |title=DNS Performance Analytics and Comparison |url=https://www.dnsperf.com/ |access-date=15 Mar 2025 |website=DNSPerf}}</ref> The reason for Virgin Media forcing its own DNS servers isn't known, but the servers are used primarily to block sites deemed "inappropriate" by the company.<ref>{{Cite web |title=Virgin Media court orders |url=https://www.virginmedia.com/help/list-of-court-orders |access-date=15 Mar 2025 |website=Virgin Media}}</ref>
-The reason for Virgin Media forcing their own DNS servers isn't known, but they are used primarily to DNS block sites deemed "inappropriate" by them<ref>https://www.virginmedia.com/help/list-of-court-orders</ref>.
+There are also privacy implications that come with allowing the company to access your DNS queries,<ref>{{Cite web |last=Heddings |first=Anthony |date=14 Apr 2020 |title=Why You Shouldn't Use Your ISP's Default DNS Server |url=https://www.howtogeek.com/664608/why-you-shouldnt-be-using-your-isps-default-dns-server/ |access-date=15 Mar 2025 |website=How-To Geek}}</ref> as normally it would only be able to see what IPs you are connecting to, but DNS queries also provide exact subdomains.{{Citation needed}}
-There are also privacy implications that come with allowing them access to your DNS queries<ref>https://www.howtogeek.com/664608/why-you-shouldnt-be-using-your-isps-default-dns-server/</ref>, as normally they'd only be able to see what IPs you are connecting to i.e. google servers, but DNS queries also provide exact subdomains i.e. secret.youtube.com
+====Mitigation====
+Set your DNS servers manually on each of your devices to 1.1.1.1 or another reputable DNS provider.{{Citation needed}}
-===== Mitigation =====
+==References==
-Set your DNS servers manually on each of your devices to 1.1.1.1 or another reputable DNS provider.
+{{reflist}}
+[[Category:Virgin Media Limited]]
-[[Category:Internet service providers]]