Amazon: Difference between revisions
Anarchy1923 (talk | contribs) Added Amazon Luna's abrupt change in its 'own your games' model, rendering previous purchases unplayable. |
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|Amazon uses [[dark patterns]] for its premium subscription | |Amazon uses [[dark patterns]] for its premium subscription | ||
|2023 – Present | |2023 – Present | ||
|Systematically designing the cancelling steps to be complicated and long; using tricks to enroll users into the subscription.<ref>{{cite web |date=2023-06-21 |title=FTC Takes Action Against Amazon for Enrolling Consumers in Amazon Prime Without Consent and Sabotaging Their Attempts to Cancel |url=https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-url=https://web.archive.org/web/20250129015417/https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-date=2025-01-29 |website=Federal Trade Commission | |Systematically designing the cancelling steps to be complicated and long; using tricks to enroll users into the subscription.<ref>{{cite web |date=2023-06-21 |title=FTC Takes Action Against Amazon for Enrolling Consumers in Amazon Prime Without Consent and Sabotaging Their Attempts to Cancel |url=https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |url-status=live |archive-url=https://web.archive.org/web/20250129015417/https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-date=2025-01-29 |website=[[Federal Trade Commission]]}}</ref> See "Project Illiad". | ||
|Continues to occur. | |Continues to occur. | ||
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|[https://www.theverge.com/tech/910025/amazon-luna-third-party-games-subscriptions Amazon Luna axes third Party game purchases] | |[https://www.theverge.com/tech/910025/amazon-luna-third-party-games-subscriptions Amazon Luna axes third Party game purchases] | ||
[https://kotaku.com/amazons-luna-service-removing-access-to-purchased-games-and-is-offering-no-refunds-2000686688 Amazon's Game streaming service removing access to Purchased Games And Offering no refunds] | [https://kotaku.com/amazons-luna-service-removing-access-to-purchased-games-and-is-offering-no-refunds-2000686688 Amazon's Game streaming service removing access to Purchased Games And Offering no refunds] | ||
[https://alternativeto.net/news/2026/4/amazon-luna-is-slowly-starting-to-die-killing-game-purchases-and-third-party-subscriptions/ Amazon Luna in its demise is slowly killing game purchases] | [https://alternativeto.net/news/2026/4/amazon-luna-is-slowly-starting-to-die-killing-game-purchases-and-third-party-subscriptions/ Amazon Luna in its demise is slowly killing game purchases] | ||
[https://www.siliconera.com/amazon-luna-purchased-games-will-be-unplayable-after-june-2026/ Amazon Luna purchased games will be unplayable After June 2026] | |||
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===Amazon Prime (2005–Present)=== | ===Amazon Prime (2005–Present)=== | ||
Amazon uses [[dark patterns]] for its subscription services, including tricking users into subscribing and making it very complicated to cancel. Moreover, some features of the service, such as free deliveries, are region locked to where you initially subscribed, forcing you to buy another subscription to be able to use the service.<ref>{{Cite web |title=Geo-blocking |url=https://en.wikipedia.org/wiki/Geo-blocking |url-status=live |access-date=2026-04-06 |website= | Amazon uses [[dark patterns]] for its subscription services, including tricking users into subscribing and making it very complicated to cancel. Moreover, some features of the service, such as free deliveries, are region locked to where you initially subscribed, forcing you to buy another subscription to be able to use the service.<ref>{{Cite web |title=Geo-blocking |url=https://en.wikipedia.org/wiki/Geo-blocking |url-status=live |archive-url=https://web.archive.org/web/20260325112847/https://en.wikipedia.org/wiki/Geo-blocking |archive-date=2026-03-25 |access-date=2026-04-06 |website=[[Wikipedia]]}}</ref><ref>{{Cite web |last=Mabood |first=Wasay |date=2023-02-22 |title=Geo-block Content Using Amazon Location and Edge Services |url=https://aws.amazon.com/de/blogs/networking-and-content-delivery/geo-block-content-using-amazon-location-and-edge-services/ |url-status=live |archive-url=https://web.archive.org/web/20260415190723/https://aws.amazon.com/de/blogs/networking-and-content-delivery/geo-block-content-using-amazon-location-and-edge-services/ |archive-date=2026-04-15 |access-date=2026-04-06 |website=[[Amazon Web Services (AWS)]]}}</ref> | ||
Prime video further only allows for HD streaming on Windows and MacOS, despite streaming services such as Netflix allowing HD streaming on Linux <ref>{{Cite web |title=Prime Video System Requirements for Computers |url=https://www.amazon.com/gp/help/customer/display.html/ref=atv_unsupported_systems_bannerlink?nodeId=GUVGB3QMQRYRERYW |archive-url=https://web.archive.org/web/20260214133717/https://www.amazon.com/gp/help/customer/display.html?nodeId=GUVGB3QMQRYRERYW |archive-date=2026-02-14}}</ref>. | Prime video further only allows for HD streaming on Windows and MacOS, despite streaming services such as Netflix allowing HD streaming on Linux <ref>{{Cite web |title=Prime Video System Requirements for Computers |url=https://www.amazon.com/gp/help/customer/display.html/ref=atv_unsupported_systems_bannerlink?nodeId=GUVGB3QMQRYRERYW |archive-url=https://web.archive.org/web/20260214133717/https://www.amazon.com/gp/help/customer/display.html?nodeId=GUVGB3QMQRYRERYW |archive-date=2026-02-14}}</ref>. | ||
===Amazon Appstore (2011–Present)=== | ===Amazon Appstore (2011–Present)=== | ||
Amazon Appstore is the primary app store for Amazon's Fire devices, and is also available on other Android devices. On August 20, 2025, Amazon has removed access to the app store for all non-Fire devices. Apps installed on non-Fire devices from the Amazon Appstore have ceased to function but Fire devices are still to be able to access the Amazon Appstore.<ref>{{Cite web |last=Doffman |first=Zak |date=17 Aug 2025 |title=Amazon’s App Store Deadline—Stop Using Your Apps In 48 Hours |url=https://www.forbes.com/sites/zakdoffman/2025/08/17/amazons-app-store-decision-48-hours-to-delete-your-apps/ |url-status=live |archive-url=http://web.archive.org/web/20251122155445/https://www.forbes.com/sites/zakdoffman/2025/08/17/amazons-app-store-decision-48-hours-to-delete-your-apps/ |archive-date=22 Nov 2025|access-date=30 Nov 2025 |website=Forbes}}</ref><ref>{{Cite web |last=Ravi |first=Nandika |date=20 Feb 2025 |title=Amazon will suspend support for its Appstore on Android |url=https://www.androidcentral.com/apps-software/amazon-will-suspend-support-for-its-appstore-on-android |url-status=live |archive-url=http://web.archive.org/web/20260222204353/https://www.androidcentral.com/apps-software/amazon-will-suspend-support-for-its-appstore-on-android |archive-date=22 Feb 2026|access-date=30 Nov 2025 |website=Android Central}}</ref> There was no restitution for non-Fire users who may have purchased paid apps through the Amazon Appstore.{{ | Amazon Appstore is the primary app store for Amazon's Fire devices, and is also available on other Android devices. On August 20, 2025, Amazon has removed access to the app store for all non-Fire devices. Apps installed on non-Fire devices from the Amazon Appstore have ceased to function but Fire devices are still to be able to access the Amazon Appstore.<ref>{{Cite web |last=Doffman |first=Zak |date=17 Aug 2025 |title=Amazon’s App Store Deadline—Stop Using Your Apps In 48 Hours |url=https://www.forbes.com/sites/zakdoffman/2025/08/17/amazons-app-store-decision-48-hours-to-delete-your-apps/ |url-status=live |archive-url=http://web.archive.org/web/20251122155445/https://www.forbes.com/sites/zakdoffman/2025/08/17/amazons-app-store-decision-48-hours-to-delete-your-apps/ |archive-date=22 Nov 2025|access-date=30 Nov 2025 |website=Forbes}}</ref><ref>{{Cite web |last=Ravi |first=Nandika |date=20 Feb 2025 |title=Amazon will suspend support for its Appstore on Android |url=https://www.androidcentral.com/apps-software/amazon-will-suspend-support-for-its-appstore-on-android |url-status=live |archive-url=http://web.archive.org/web/20260222204353/https://www.androidcentral.com/apps-software/amazon-will-suspend-support-for-its-appstore-on-android |archive-date=22 Feb 2026|access-date=30 Nov 2025 |website=Android Central}}</ref> There was no restitution for non-Fire users who may have purchased paid apps through the Amazon Appstore.<ref>{{Cite web |title=Amazon Appstore on Android has been discontinued. |url=https://www.amazon.com/b?node=210942225011 |url-status=live |website=Amazon}}</ref><ref>{{Cite web |last=Maruccia |first=Alfonso |date=2025-02-21 |title=Amazon pulls the plug on its Android app store after 14 years |url=https://www.techspot.com/news/106872-amazon-appstore-android-discontinued-summer.html |url-status=live |website=TECHSPOT}}</ref><ref>{{Cite web |last=Powel |first=James |date=2025-08-17 |title=The Amazon Appstore shuts down on Androids Aug. 20. Will you get a refund? |url=https://www.aol.com/amazon-appstore-shuts-down-androids-212404113.html |url-status=live |website=AOL / USA Today}}</ref> | ||
=== | ===Amazon Luna (''2020—2026'')=== | ||
Amazon Luna is Amazon's cloud gaming service, launched in 2020 as a competitor to Xbox Cloud Gaming and Google Stadia. In April 2026, Amazon abruptly ended support for individual game purchases and third-party storefronts including EA, GOG, and Ubisoft, stripping the platform of its "own your games" model. Previously purchased games will be rendered unplayable via Luna as of June 10, 2026, with no refunds offered. | Amazon Luna is Amazon's cloud gaming service, launched in 2020 as a competitor to Xbox Cloud Gaming and Google Stadia. In April 2026, Amazon abruptly ended support for individual game purchases and third-party storefronts including EA, GOG, and Ubisoft, stripping the platform of its "own your games" model. Previously purchased games will be rendered unplayable via Luna as of June 10, 2026, with no refunds offered. Save-game data can be downloaded until September 8th, 2026. | ||
Amazon is switching to a subscription model called Luna Premium, which does not allow purchases of individual video games. | |||
Support article: https://www.amazon.com/gp/help/customer/display.html?nodeId=TY9Z4zZ7vgVwLA0b7C | |||
===Amazon Echo (2014–Present)=== | ===Amazon Echo (2014–Present)=== | ||
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===Amazon Alexa (2013–Present)=== | ===Amazon Alexa (2013–Present)=== | ||
On July 1st 2024, Amazon removed 3rd party list support from the Alexa service, resulting in only lists hosted by Amazon being supported<ref>{{Cite web |access-date=2025-09-16 |title=Deprecated Features |website=Amazon Developer Documentation |url=https://developer.amazon.com/en-US/docs/alexa/ask-overviews/deprecated-features.html#shopping-lists |archive-url=https://web.archive.org/web/20250522134122/https://developer.amazon.com/en-US/docs/alexa/ask-overviews/deprecated-features.html#shopping-lists |archive-date=2025-05-22 }}</ref>. While it is still possible to manage lists via Alexa skills, these now require the skill activation phrase to be used (e.g. "Alexa, ask AnyList to add XYZ to my shopping list"). This followed from a [[Google#Google Assistant 3rd Party List Support|similar move by Google]] in 2023. | On July 1st 2024, Amazon removed 3rd party list support from the Alexa service, resulting in only lists hosted by Amazon being supported<ref>{{Cite web |access-date=2025-09-16 |title=Deprecated Features |website=Amazon Developer Documentation |url=https://developer.amazon.com/en-US/docs/alexa/ask-overviews/deprecated-features.html#shopping-lists |archive-url=https://web.archive.org/web/20250522134122/https://developer.amazon.com/en-US/docs/alexa/ask-overviews/deprecated-features.html#shopping-lists |archive-date=2025-05-22 }}</ref>. While it is still possible to manage lists via Alexa skills, these now require the skill activation phrase to be used (e.g. "Alexa, ask AnyList to add XYZ to my shopping list"). This followed from a [[Google#Google Assistant 3rd Party List Support|similar move by Google]] in 2023. | ||
Sometime in 2025 Amazon added an upgrade nag widget to Alexa for "Alexa+" that is impossible to turn off. In some cases the upgrade was automatic, and users had to opt-out<ref>{{Cite web |last=Campbell-Hicks |first=Jennifer |date=2026-01-13 |title=Amazon is automatically upgrading Prime members to Alexa+. Here's how to opt out |url=https://www.12news.com/article/news/nation-world/amazon-automatic-upgrade-alexa-plus-how-to-opt-out/507-3105c319-0f52-421a-b741-9ad6919f22e5 |url-status=live |archive-url=https://ghostarchive.org/archive/eAbrI |archive-date=2026-04-15 |website=[[12news]]}}</ref> | |||
===All Louis Rossmann videos covering Amazon=== | ===All Louis Rossmann videos covering Amazon=== | ||