Best Buy discontinuation of Insignia Connect: Difference between revisions
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{{IncidentCargo | {{IncidentCargo | ||
|Company=Best Buy | |Company=Best Buy | ||
|StartDate=2019-11-06 | |StartDate=2019-11-06 | ||
|EndDate= | |EndDate= | ||
|Status= | |Status=Active | ||
|ProductLine= | |ProductLine= | ||
|Product=Insignia Connect | |Product=Insignia Connect | ||
|ArticleType= | |ArticleType=Product | ||
|Type= | |Type= | ||
|Description= | |Description= | ||
}} | }} | ||
On November 6, 2019, | |||
On November 6, 2019, '''[[Best Buy]]''' discontinued support for its Insignia Connect app. This resulted in major functionality losses for affected Insignia products that used the service.<ref name=":2">{{Cite web |last=Statt |first=Nick |date=2019-09-06 |title=Best Buy is leaving smart home users in the cold, but its Wi-Fi freezer will still mostly work |url=https://www.theverge.com/2019/9/6/20853671/best-buy-connect-insignia-smart-plug-wifi-freezer-mobile-app-shutdown-november-6 |url-status=live |website=The Verge}}</ref> | |||
==Background== | ==Background== | ||
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|Insignia - Wi-Fi Smart Plug | |Insignia - Wi-Fi Smart Plug | ||
|NS-SP1X7<ref>{{Cite web |title=Insignia™ - Wi-Fi Smart Plug - White |url=https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012 |url-status=live |archive-url=https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012 |archive-date=2024-04-22 |website=[[Best Buy]]}}</ref> | |NS-SP1X7<ref>{{Cite web |title=Insignia™ - Wi-Fi Smart Plug - White |url=https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012 |url-status=live |archive-url=https://web.archive.org/web/20240422085625/https://www.bestbuy.com/site/insignia-wi-fi-smart-plug-white/5529012.p?skuId=5529012 |archive-date=2024-04-22 |website=[[Best Buy]]}}</ref> | ||
|Plug can no longer be toggled on or off remotely with the use of an app. | |Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. | ||
|- | |- | ||
|Insignia - Wi-Fi Smart Plug with Power Metering capability | |Insignia - Wi-Fi Smart Plug with Power Metering capability | ||
|NS-SP1XM8<ref>{{Cite web |title=Customer Reviews - Insignia™ - Wi-Fi Smart Plug with Power Metering capability - White. |url=https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000 |url-status=live |website=[[Best Buy]]}}([http://web.archive.org/web/20250825155820/https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000 Archived])</ref> | |NS-SP1XM8<ref>{{Cite web |title=Customer Reviews - Insignia™ - Wi-Fi Smart Plug with Power Metering capability - White. |url=https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000 |url-status=live |website=[[Best Buy]]}}([http://web.archive.org/web/20250825155820/https://www.bestbuy.com/site/reviews/insignia-wi-fi-smart-plug-with-power-metering-capability-white/5845000 Archived])</ref> | ||
|Plug can no longer be toggled on or off remotely with the use of an app. | |Plug can no longer be toggled on or off remotely with the use of an app. Existing timers that were already set on the plug will continue to function, but are no longer able to be altered. Users also have no method to view the power metering statistics that the plug provides. | ||
|- | |- | ||
|Insignia - Wi-Fi Smart In-Wall Light Switch | |Insignia - Wi-Fi Smart In-Wall Light Switch | ||
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Consumers were left with products bought full-price, but with altered or reduced functionality. Companies being able to remotely and unilaterally alter the functionality of products they sold undermines the ownership the consumers has over its items. | Consumers were left with products bought full-price, but with altered or reduced functionality. Companies being able to remotely and unilaterally alter the functionality of products they sold undermines the ownership the consumers has over its items. | ||
===Generation of | ===Generation of e-waste=== | ||
{{Incomplete section}} | |||
==See also== | |||
*[[Retroactively amended purchase]] | *[[Retroactively amended purchase]] | ||
==References== | ==References== | ||
{{Reflist}} | |||
[[Category:Best Buy]] | [[Category:Best Buy]] | ||
[[Category:Discontinued products]] | [[Category:Discontinued products]] | ||