Flock Safety: Difference between revisions
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As of mid-2025, independent reporting and public records indicate the Flock network comprised more than 80,000 AI-enabled cameras nationwide.<ref name="Koebler2025">{{Cite web |last=Koebler |first=Jason |title=CBP Had Access to More than 80,000 Flock AI Cameras Nationwide |url=https://www.404media.co/cbp-had-access-to-more-than-80-000-flock-ai-cameras-nationwide/ |website=404 Media |date=25 Aug 2025 |access-date=29 Oct 2025 |url-status=live |archive-url=https://web.archive.org/web/20250825211512/https://www.404media.co/cbp-had-access-to-more-than-80-000-flock-ai-cameras-nationwide/ |archive-date=25 Aug 2025}}</ref> Flock's materials state deployments in roughly 5,000 communities, and the company reports the system processes "over 20 billion" vehicle scans per month; these latter two figures are company-provided and should be read as Flock's claims rather than independently verified totals.<ref>{{Cite web |date=28 May 2025 |title=City Leaders Choose Flock Safety: A Proven, Community-Focused Public Safety Solution |url=https://www.flocksafety.com/blog/city-leaders-choose-flock-safety-a-proven-community-focused-public-safety-solution |url-status=live |archive-url=https://ghostarchive.org/archive/mQzuY |archive-date=18 April 2026 |access-date=6 Jan 2026 |website=Flock Safety}}</ref><ref>{{Cite web |date= |title=Real-Time Vehicle Leads, Nationwide |url=https://www.flocksafety.com/products/national-lpr-network |url-status=live |archive-url=https://ghostarchive.org/archive/mJ8nZ |archive-date=18 April 2026 |access-date=6 Jan 2026 |website=Flock Safety}}</ref><ref name=":8">{{Cite web |date= |title=FlockOS |url=https://www.flocksafety.com/products/flock-os |url-status=live |archive-url=https://ghostarchive.org/archive/LrSjc |archive-date=20 April 2026 |access-date=6 Jan 2026 |website=Flock Safety}}</ref> | As of mid-2025, independent reporting and public records indicate the Flock network comprised more than 80,000 AI-enabled cameras nationwide.<ref name="Koebler2025">{{Cite web |last=Koebler |first=Jason |title=CBP Had Access to More than 80,000 Flock AI Cameras Nationwide |url=https://www.404media.co/cbp-had-access-to-more-than-80-000-flock-ai-cameras-nationwide/ |website=404 Media |date=25 Aug 2025 |access-date=29 Oct 2025 |url-status=live |archive-url=https://web.archive.org/web/20250825211512/https://www.404media.co/cbp-had-access-to-more-than-80-000-flock-ai-cameras-nationwide/ |archive-date=25 Aug 2025}}</ref> Flock's materials state deployments in roughly 5,000 communities, and the company reports the system processes "over 20 billion" vehicle scans per month; these latter two figures are company-provided and should be read as Flock's claims rather than independently verified totals.<ref>{{Cite web |date=28 May 2025 |title=City Leaders Choose Flock Safety: A Proven, Community-Focused Public Safety Solution |url=https://www.flocksafety.com/blog/city-leaders-choose-flock-safety-a-proven-community-focused-public-safety-solution |url-status=live |archive-url=https://ghostarchive.org/archive/mQzuY |archive-date=18 April 2026 |access-date=6 Jan 2026 |website=Flock Safety}}</ref><ref>{{Cite web |date= |title=Real-Time Vehicle Leads, Nationwide |url=https://www.flocksafety.com/products/national-lpr-network |url-status=live |archive-url=https://ghostarchive.org/archive/mJ8nZ |archive-date=18 April 2026 |access-date=6 Jan 2026 |website=Flock Safety}}</ref><ref name=":8">{{Cite web |date= |title=FlockOS |url=https://www.flocksafety.com/products/flock-os |url-status=live |archive-url=https://ghostarchive.org/archive/LrSjc |archive-date=20 April 2026 |access-date=6 Jan 2026 |website=Flock Safety}}</ref> | ||
The company reported surpassing roughly $300 million in annual recurring revenue. In March 2025, it closed a $275 million funding round led by Andreessen Horowitz, which independent reporting estimated valued the company at about $7.5 billion.<ref name="FlockFunding" /><ref>{{Cite web |last=Hu |first=Krystal |title=US startup Flock Safety raises $275 million to fund manufacturing plant, R&D |url=https://www.reuters.com/technology/us-startup-flock-safety-raises-275-million-fund-manufacturing-plant-rd-2025-03-13/ | The company reported surpassing roughly $300 million in annual recurring revenue. In March 2025, it closed a $275 million funding round led by Andreessen Horowitz, which independent reporting estimated valued the company at about $7.5 billion.<ref name="FlockFunding" /><ref>{{Cite web |last=Hu |first=Krystal |date=13 Mar 2025 |title=US startup Flock Safety raises $275 million to fund manufacturing plant, R&D |url=https://www.reuters.com/technology/us-startup-flock-safety-raises-275-million-fund-manufacturing-plant-rd-2025-03-13/ |url-status=live |archive-url=https://web.archive.org/web/20260520154614/https://www.justthearticleplease.com/?url=https%3A%2F%2Fwww.reuters.com%2Ftechnology%2Fus-startup-flock-safety-raises-275-million-fund-manufacturing-plant-rd-2025-03-13%2F |archive-date=20 May 2026 |access-date=6 Jan 2026 |website=Reuters}}</ref> As of 2025, the company has raised a total of $957.5 million in funding.<ref name=":1">{{Cite web |last=MacBride |first=Elizabeth |title=Flock Safety: 2025 CNBC Disruptor 50 |url=https://www.cnbc.com/2025/06/10/flock-safety-cnbc-disruptor-50.html |website=CNBC |date=10 Jun 2025 |access-date=6 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20250612102045/https://www.cnbc.com/2025/06/10/flock-safety-cnbc-disruptor-50.html |archive-date=12 Jun 2025}}</ref> | ||
==Consumer impact summary== | ==Consumer impact summary== | ||
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{{Main|Flock license plate readers}} | {{Main|Flock license plate readers}} | ||
Flock Safety offers an integrated ecosystem of surveillance hardware and software marketed as a public safety platform.<ref name=":2">{{Cite web |title=Flock Safety Product Hub |url=https://www.flocksafety.com/products | Flock Safety offers an integrated ecosystem of surveillance hardware and software marketed as a public safety platform.<ref name=":2">{{Cite web |date= |title=Flock Safety Product Hub |url=https://www.flocksafety.com/products |url-status=live |archive-url=https://ghostarchive.org/archive/nrO4U |archive-date=27 May 2026 |access-date=7 Jan 2026 |website=Flock Safety}}</ref> The hardware component includes solar-powered ALPRs;<ref name=":2" /> video cameras with AI-powered analytics for people and vehicle detection;<ref name=":2" /> acoustic sensors that identify gunshots and breaking glass for real-time alerts;<ref name=":2" /> and drones acquired through Aerodome for "drone as first responder" systems automatically dispatched to emergency calls.<ref name=":1" /><ref>{{Cite web |date=17 Oct 2024 |title=Flock Expands Into Drones |url=https://www.flocksafety.com/blog/flock-safety-expands-into-drones-for-law-enforcement-with-acquisition-of-aerodome |url-status=live |archive-url=https://ghostarchive.org/archive/GZwp4 |archive-date=20 May 2026 |access-date=7 Jan 2026 |website=Flock Safety}}</ref> | ||
Specific product models include the Falcon and Sparrow license plate readers, as well as the Raven gunshot detection system.<ref>{{Cite web |last=Katz-Lecabe |first=Mike |title=Dissection of Flock Safety Camera |url=https://www.chrp.org/blog/dissection-of-flock-safety-camera |website=The Center for Human Rights and Privacy |date=1 Apr 2022 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20220430151222/https://www.cehrp.org/dissection-of-flock-safety-camera/ |archive-date=30 Apr 2022}}</ref> Flock's software integrates with police vehicle systems, including widely-used {{Wplink|Axon Enterprise|Axon}} dashcams.<ref>{{Cite web |title=Axon Partners with Flock Safety to Enhance Security for Cities and Neighborhoods |url=https://www.prnewswire.com/news-releases/axon-partners-with-flock-safety-to-enhance-security-for-cities-and-neighborhoods-301033947.html |website=PR Newswire |date=2 Apr 2020 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20200404123408/https://www.prnewswire.com/news-releases/axon-partners-with-flock-safety-to-enhance-security-for-cities-and-neighborhoods-301033947.html |archive-date=4 Apr 2020}}</ref> | Specific product models include the Falcon and Sparrow license plate readers, as well as the Raven gunshot detection system.<ref>{{Cite web |last=Katz-Lecabe |first=Mike |title=Dissection of Flock Safety Camera |url=https://www.chrp.org/blog/dissection-of-flock-safety-camera |website=The Center for Human Rights and Privacy |date=1 Apr 2022 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20220430151222/https://www.cehrp.org/dissection-of-flock-safety-camera/ |archive-date=30 Apr 2022}}</ref> Flock's software integrates with police vehicle systems, including widely-used {{Wplink|Axon Enterprise|Axon}} dashcams.<ref>{{Cite web |title=Axon Partners with Flock Safety to Enhance Security for Cities and Neighborhoods |url=https://www.prnewswire.com/news-releases/axon-partners-with-flock-safety-to-enhance-security-for-cities-and-neighborhoods-301033947.html |website=PR Newswire |date=2 Apr 2020 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20200404123408/https://www.prnewswire.com/news-releases/axon-partners-with-flock-safety-to-enhance-security-for-cities-and-neighborhoods-301033947.html |archive-date=4 Apr 2020}}</ref> | ||
The software platform includes FlockOS, a real-time crime center platform that enables users to view maps and geographic data, body camera and drone feeds, 911 call data, as well as traffic camera and acoustic sensor data.<ref name=":8" /><ref>{{Cite web |title=The Evolution of FlockOS: How Customer Feedback Continues to Shape the Future |url=https://www.flocksafety.com/blog/the-evolution-of-flockos-how-customer-feedback-continues-to-shape-the-future | The software platform includes FlockOS, a real-time crime center platform that enables users to view maps and geographic data, body camera and drone feeds, 911 call data, as well as traffic camera and acoustic sensor data.<ref name=":8" /><ref>{{Cite web |date=5 Aug 2025 |title=The Evolution of FlockOS: How Customer Feedback Continues to Shape the Future |url=https://www.flocksafety.com/blog/the-evolution-of-flockos-how-customer-feedback-continues-to-shape-the-future |url-status=live |archive-url=https://ghostarchive.org/archive/PaFQu |archive-date=25 April 2026 |access-date=7 Jan 2026 |website=Flock Safety}}</ref> FlockOS enables the National LPR Network, a nationwide database for sharing and searching LPR data across jurisdictions; and Flock Nova, a data analytics platform that integrates LPR data with law enforcement systems, such as Records Management Systems (RMS) and Computer-Aided Dispatch (CAD), to identify patterns.<ref name=":2" /> | ||
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==Incidents== | ==Incidents== | ||
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===Paused federal pilots and systemic data sharing with federal agencies (August 2025)=== | ===Paused federal pilots and systemic data sharing with federal agencies (August 2025)=== | ||
Flock Safety announced it was pausing all ongoing pilot programs with Department of Homeland Security agencies, including U.S. Customs and Border Protection (CBP).<ref name=":3">{{Cite web |last=Langley |first=Garrett |title=Ensuring Local Compliance |url=https://www.flocksafety.com/blog/ensuring-local-compliance | Flock Safety announced it was pausing all ongoing pilot programs with Department of Homeland Security agencies, including U.S. Customs and Border Protection (CBP).<ref name=":3">{{Cite web |last=Langley |first=Garrett |date=25 Aug 2025 |title=Ensuring Local Compliance |url=https://www.flocksafety.com/blog/ensuring-local-compliance |url-status=live |archive-url=https://ghostarchive.org/archive/tdOCI |archive-date=25 April 2026 |access-date=7 Jan 2026 |website=Flock Safety}}</ref> The company stated this pause was to "ensure local compliance" and admitted its previous public statements had "inadvertently provided inaccurate information" about the level of federal access to its network.<ref name=":3" /> | ||
This decision followed investigations revealing systemic data sharing with federal immigration authorities that potentially violated state laws in Washington, Illinois, and other states with sanctuary protections.<ref name=":0" /> A University of Washington Center for Human Rights report documented three methods of federal access: | This decision followed investigations revealing systemic data sharing with federal immigration authorities that potentially violated state laws in Washington, Illinois, and other states with sanctuary protections.<ref name=":0" /> A University of Washington Center for Human Rights report documented three methods of federal access: | ||
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Multiple independent user reviews on {{Wplink|Trustpilot}}, as well as reports from legal advocacy groups, detail a range of consumer complaints against Flock Safety. These issues span predatory billing practices, unreliable hardware, inadequate customer support, and concerns over the value and ethics of the service. | Multiple independent user reviews on {{Wplink|Trustpilot}}, as well as reports from legal advocacy groups, detail a range of consumer complaints against Flock Safety. These issues span predatory billing practices, unreliable hardware, inadequate customer support, and concerns over the value and ethics of the service. | ||
*Predatory billing and contract issues: Customers report aggressive auto-renewal practices. One review alleges the company sent termination notices to the incorrect party and then enforced an auto-renewed two-year contract for nearly $10,000, demanding payment because the customer did not provide a thirty-day termination notice.<ref>{{Cite web |last=Fiala |first=Steven |title=Flock Safety reviewed by Steven Fiala on 1/8/2025 |url=https://www.trustpilot.com/reviews/677ef12bc84c2a5269f7cb9c |website=Trustpilot |date=8 Jan 2025 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20260108013844/https://www.trustpilot.com/reviews/677ef12bc84c2a5269f7cb9c |archive-date=8 Jan 2026}}</ref> Another customer claimed the company would not offer a refund for cameras they found to be useless, describing the system as a "rip off."<ref name="TrustPilot RR">{{Cite web |last=Rodriguez |first=Ruben |title=Flock Safety reviewed by Ruben Rodriguez on 10/13/2023 |url=https://www.trustpilot.com/reviews/65292d1cd90a6358742b453b |website=Trustpilot |date=13 Oct 2023 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20260108014407/https://www.trustpilot.com/reviews/65292d1cd90a6358742b453b |archive-date=8 Jan 2026}}</ref> The Institute for Justice has raised concerns that Flock tries to "lock customers into its products."<ref name="ij" /> | *Predatory billing and contract issues: Customers report aggressive auto-renewal practices. One review alleges the company sent termination notices to the incorrect party and then enforced an auto-renewed two-year contract for nearly $10,000, demanding payment because the customer did not provide a thirty-day termination notice.<ref>{{Cite web |last=Fiala |first=Steven |title=Flock Safety reviewed by Steven Fiala on 1/8/2025 |url=https://www.trustpilot.com/reviews/677ef12bc84c2a5269f7cb9c |website=Trustpilot |date=8 Jan 2025 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20260108013844/https://www.trustpilot.com/reviews/677ef12bc84c2a5269f7cb9c |archive-date=8 Jan 2026}}</ref> Another customer claimed the company would not offer a refund for cameras they found to be useless, describing the system as a "rip off."<ref name="TrustPilot RR">{{Cite web |last=Rodriguez |first=Ruben |title=Flock Safety reviewed by Ruben Rodriguez on 10/13/2023 |url=https://www.trustpilot.com/reviews/65292d1cd90a6358742b453b |website=Trustpilot |date=13 Oct 2023 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20260108014407/https://www.trustpilot.com/reviews/65292d1cd90a6358742b453b |archive-date=8 Jan 2026}}</ref> The Institute for Justice has raised concerns that Flock tries to "lock customers into its products."<ref name="ij" /> | ||
*Jurisdictions such as the city of Dayton, Ohio and Evanston, Illinois have had to resort to covering cameras with black garbage bags due to the friction involved in removing flock cameras. These actions were taken pending their eventual removal. Cities that are reconsidering their contracts have done so mostly due to public protest and security concerns.<ref>{{Cite web |last=Koebler |first=Jason |title=Cities Are Covering Flock Cameras With Trash Bags |url=https://www.404media.co/cities-are-covering-flock-cameras-with-trash-bags/ |website=404 Media |date=28 May 2026 |access-date=31 May 2026 |url-status=live |archive-url=https://web.archive.org/web/20260528162451/https://www.404media.co/cities-are-covering-flock-cameras-with-trash-bags/ |archive-date=28 May 2026}}</ref> | |||
*Poor camera reliability and performance: Reviews frequently cite hardware failures and poor video quality. One neighborhood reported that a camera, costing $4,000 per year, was operational for only nine days before failing and had been offline for 25% of its total service time.<ref name="TrustPilot SE">{{Cite web |last=Elliott |first=Steve |title=Flock Safety reviewed by Steve Elliott on 6/20/2025 |url=https://www.trustpilot.com/reviews/68553b4c0981a42b5f818398 |website=Trustpilot |date=20 Jun 2025 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20260108020837/https://www.trustpilot.com/reviews/68553b4c0981a42b5f818398 |archive-date=8 Jan 2026}}</ref> Another customer complained that the cameras are "not live" and lack night vision, concluding that a "$300 video camera system from Harbor Freight is 100% better."<ref name="TrustPilot RR" /> | *Poor camera reliability and performance: Reviews frequently cite hardware failures and poor video quality. One neighborhood reported that a camera, costing $4,000 per year, was operational for only nine days before failing and had been offline for 25% of its total service time.<ref name="TrustPilot SE">{{Cite web |last=Elliott |first=Steve |title=Flock Safety reviewed by Steve Elliott on 6/20/2025 |url=https://www.trustpilot.com/reviews/68553b4c0981a42b5f818398 |website=Trustpilot |date=20 Jun 2025 |access-date=7 Jan 2026 |url-status=live |archive-url=https://web.archive.org/web/20260108020837/https://www.trustpilot.com/reviews/68553b4c0981a42b5f818398 |archive-date=8 Jan 2026}}</ref> Another customer complained that the cameras are "not live" and lack night vision, concluding that a "$300 video camera system from Harbor Freight is 100% better."<ref name="TrustPilot RR" /> | ||
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*[https://www.noalprs.org/ No ALPRs: Advocacy Group] | *[https://www.noalprs.org/ No ALPRs: Advocacy Group] | ||
*[https://www.eff.org/issues/license-plate-readers EFF: License Plate Readers] | *[https://www.eff.org/issues/license-plate-readers EFF: License Plate Readers] | ||
*[https://www.aclu.org/ | *[https://web.archive.org/web/20260415082121/https://www.aclu.org/wp-content/uploads/publications/flock_1.pdf ACLU: Fast-Growing Company Flock is Building a New AI-Driven Mass-Surveillance System] | ||
*[https://www.wired.com/tag/automated-license-plate-readers/ Wired: Automated License Plate Readers] | *[https://www.wired.com/tag/automated-license-plate-readers/ Wired: Automated License Plate Readers] | ||
*[https://www.vice.com/en/topic/automated-license-plate-readers Vice: Automated License Plate Readers] | *[https://www.vice.com/en/topic/automated-license-plate-readers Vice: Automated License Plate Readers] | ||