Aura: Difference between revisions - Consumer Rights Wiki

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{{CompanyCargo

|Founded=2014

|Industry=Identity theft prevention

|Logo=Aura logo.png

|ParentCompany=

|Type=Private

|Website=https://www.aura.com

|Description=Aura.com is a business-to-customer (B2C) digital security company offering identity theft protection, online privacy tools, and antivirus services via subscription plans.

}}

'''Aura''' is an American company founded by Hari Ravichandran in 2014 under the name '''iSubscribed'''.<ref>{{Cite web |author= |title=Who owns Aura? |url=https://help.aura.com/s/article/who-owns-aura |website=Aura |date= |access-date=28 Apr 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/N0mGU |archive-date=29 Apr 2026}}</ref><ref>{{Cite web |author= |title=About Us {{!}} Aura - Digital Security |url=https://www.aura.com/about |website=Aura |date= |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260328213405/https://www.aura.com/about |archive-date=28 Mar 2026}}</ref>

==Consumer impact summary==

According to users, Aura locks users out of their accounts when they cancel their membership '''before''' it runs out whilst some users state that it is hard to cancel a subscription.<ref>{{Cite web |author=WastingTime76 |title=Identity Guard Aura - Don't do business with this company |url=https://old.reddit.com/r/IdentityTheft/comments/1ggqa8z/identity_guard_aura_dont_do_business_with_this/ |website=[[Reddit]] |date=31 Oct 2024 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260429043703/https://old.reddit.com/r/IdentityTheft/comments/1ggqa8z/identity_guard_aura_dont_do_business_with_this/lus0e85/ |archive-date=29 Apr 2026}}</ref><ref>{{Cite web |author=Far_Wrongdoer2219 |title=Aura vs Others |url=https://old.reddit.com/r/IdentityTheft/comments/1cmubiz/aura_vs_others/ |website=[[Reddit]] |date=5 Dec 2024 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260429045241/https://old.reddit.com/r/IdentityTheft/comments/1cmubiz/deleted_by_user/m0kcxnp/ |archive-date=29 Apr 2026}}</ref><ref>{{Cite web |author=TECPlayz2-0 |title=Aura - is it any good? |url=https://old.reddit.com/r/antivirus/comments/168w4no/aura_is_it_any_good/ |website=[[Reddit]] |date=3 Sep 2023 |access-date= |url-status=dead |archive-url=https://web.archive.org/web/20230924235708/https://old.reddit.com/r/antivirus/comments/168w4no/aura_is_it_any_good/ |archive-date=24 Sep 2023}}</ref><ref>{{Cite web |author=Defender452 |title=Aura sucks. Not only can you not cancel your Aura membership from the Android app. When you try to cancel through the website, the coloured button doesn't cancel, and it errors, making you call the phone number to cancel. |url=https://old.reddit.com/r/assholedesign/comments/12i8abi/aura_sucks_not_only_can_you_not_cancel_your_aura/ |website=[[Reddit]] |date=11 Apr 2023 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260429051840/https://old.reddit.com/r/assholedesign/comments/12i8abi/aura_sucks_not_only_can_you_not_cancel_your_aura/ |archive-date=29 Apr 2026}}</ref>

==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Aura|Aura category]].

===Data breach (''March 2026'')===

In March 2026, Aura experienced a data breach that exposed more than 900,000 records that contained names, e-mail addresses, IP addresses, phone numbers, physical addresses, and customer service comments.<ref>{{Cite web |last=Toulas |first=Bill |title=Aura confirms data breach exposing 900,000 marketing contacts |url=https://www.bleepingcomputer.com/news/security/aura-confirms-data-breach-exposing-900-000-marketing-contacts/ |website=BleepingComputer |date=18 Mar 2026 |access-date=27 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260318230519/https://www.bleepingcomputer.com/news/security/aura-confirms-data-breach-exposing-900-000-marketing-contacts/ |archive-date=18 Mar 2026}}</ref><ref>{{Cite web |author= |title=Aura Data Breach |url=https://haveibeenpwned.com/breach/Aura |website=Have I Been Pwned |date=18 March 2026 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260321041145/https://haveibeenpwned.com/breach/Aura |archive-date=21 Mar 2026}}</ref><ref>{{Cite web |last=Arghire |first=Ionut |title=Security Firm Aura Discloses Data Breach Impacting 900,000 Records |url=https://www.securityweek.com/security-firm-aura-discloses-data-breach-impacting-900000-records/ |website=SecurityWeek |date=19 Mar 2026 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260320045535/https://www.securityweek.com/security-firm-aura-discloses-data-breach-impacting-900000-records/ |archive-date=20 Mar 2026}}</ref> After the breach, the website haveibeenpwned.com continued their sponsorship with Aura<ref>{{Cite web|url=https://x.com/troyhunt/status/2048956316329431160|title=Troy Hunt on X|date=2026-04-27|work=X|author=@troyhunt|quote=We gave it a lot of thought. Ultimate conclusion was that I’ve long said we should judge orgs on their handling of a breach rather than that they had one. They handled it well (I had *a lot* of discussion with them about what “well” means), so we kept them on.}}</ref>, but removed it from the "Recommended Actions" section on the Aura entry due to company request.<ref>{{Cite web|url=https://x.com/troyhunt/status/2048957674457645168|title=Troy Hunt on X|date=2026-04-27|work=X|author=@troyhunt|quote=Oh - and yeah, they asked not to have the Aura placement on the Aura breach page, for obvious reasons}}</ref><ref>{{Cite web|url=https://haveibeenpwned.com/Breach/Aura|title=Aura Data Breach|work=Have I Been Pwned|archive-url=https://web.archive.org/web/20260318071125/https://haveibeenpwned.com/Breach/Aura|archive-date=2026-03-18|url-status=live}}</ref>

==Products==

==See also==

==References==

[[Category:{{PAGENAME}}]]

[[Category:Companies]]

@@ Line 1: / Line 1: @@
-{{CompanyCargo}}
+{{Stub}}
-{{CompanyPreload}}
+{{CompanyCargo
+|Founded=2014
+|Industry=Identity theft prevention
+|Logo=Aura logo.png
+|ParentCompany=
+|Type=Private
+|Website=https://www.aura.com
+|Description=Aura.com is a business-to-customer (B2C) digital security company offering identity theft protection, online privacy tools, and antivirus services via subscription plans.
+}}
+'''Aura''' is an American company founded by Hari Ravichandran in 2014 under the name '''iSubscribed'''.<ref>{{Cite web |author= |title=Who owns Aura? |url=https://help.aura.com/s/article/who-owns-aura |website=Aura |date= |access-date=28 Apr 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/N0mGU |archive-date=29 Apr 2026}}</ref><ref>{{Cite web |author= |title=About Us {{!}} Aura - Digital Security |url=https://www.aura.com/about |website=Aura |date= |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260328213405/https://www.aura.com/about |archive-date=28 Mar 2026}}</ref>
+==Consumer impact summary==
+{{Ph-C-CIS}}
+According to users, Aura locks users out of their accounts when they cancel their membership '''before''' it runs out whilst some users state that it is hard to cancel a subscription.<ref>{{Cite web |author=WastingTime76 |title=Identity Guard Aura - Don't do business with this company |url=https://old.reddit.com/r/IdentityTheft/comments/1ggqa8z/identity_guard_aura_dont_do_business_with_this/ |website=[[Reddit]] |date=31 Oct 2024 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260429043703/https://old.reddit.com/r/IdentityTheft/comments/1ggqa8z/identity_guard_aura_dont_do_business_with_this/lus0e85/ |archive-date=29 Apr 2026}}</ref><ref>{{Cite web |author=Far_Wrongdoer2219 |title=Aura vs Others |url=https://old.reddit.com/r/IdentityTheft/comments/1cmubiz/aura_vs_others/ |website=[[Reddit]] |date=5 Dec 2024 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260429045241/https://old.reddit.com/r/IdentityTheft/comments/1cmubiz/deleted_by_user/m0kcxnp/ |archive-date=29 Apr 2026}}</ref><ref>{{Cite web |author=TECPlayz2-0 |title=Aura - is it any good? |url=https://old.reddit.com/r/antivirus/comments/168w4no/aura_is_it_any_good/ |website=[[Reddit]] |date=3 Sep 2023 |access-date= |url-status=dead |archive-url=https://web.archive.org/web/20230924235708/https://old.reddit.com/r/antivirus/comments/168w4no/aura_is_it_any_good/ |archive-date=24 Sep 2023}}</ref><ref>{{Cite web |author=Defender452 |title=Aura sucks. Not only can you not cancel your Aura membership from the Android app. When you try to cancel through the website, the coloured button doesn't cancel, and it errors, making you call the phone number to cancel. |url=https://old.reddit.com/r/assholedesign/comments/12i8abi/aura_sucks_not_only_can_you_not_cancel_your_aura/ |website=[[Reddit]] |date=11 Apr 2023 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260429051840/https://old.reddit.com/r/assholedesign/comments/12i8abi/aura_sucks_not_only_can_you_not_cancel_your_aura/ |archive-date=29 Apr 2026}}</ref>
+==Incidents==
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Aura|Aura category]].
+===Data breach (''March 2026'')===
+{{Main|link to the main CR Wiki article}}
+In March 2026, Aura experienced a data breach that exposed more than 900,000 records that contained names, e-mail addresses, IP addresses, phone numbers, physical addresses, and customer service comments.<ref>{{Cite web |last=Toulas |first=Bill |title=Aura confirms data breach exposing 900,000 marketing contacts |url=https://www.bleepingcomputer.com/news/security/aura-confirms-data-breach-exposing-900-000-marketing-contacts/ |website=BleepingComputer |date=18 Mar 2026 |access-date=27 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260318230519/https://www.bleepingcomputer.com/news/security/aura-confirms-data-breach-exposing-900-000-marketing-contacts/ |archive-date=18 Mar 2026}}</ref><ref>{{Cite web |author= |title=Aura Data Breach |url=https://haveibeenpwned.com/breach/Aura |website=Have I Been Pwned |date=18 March 2026 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260321041145/https://haveibeenpwned.com/breach/Aura |archive-date=21 Mar 2026}}</ref><ref>{{Cite web |last=Arghire |first=Ionut |title=Security Firm Aura Discloses Data Breach Impacting 900,000 Records |url=https://www.securityweek.com/security-firm-aura-discloses-data-breach-impacting-900000-records/ |website=SecurityWeek |date=19 Mar 2026 |access-date=28 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20260320045535/https://www.securityweek.com/security-firm-aura-discloses-data-breach-impacting-900000-records/ |archive-date=20 Mar 2026}}</ref> After the breach, the website haveibeenpwned.com continued their sponsorship with Aura<ref>{{Cite web|url=https://x.com/troyhunt/status/2048956316329431160|title=Troy Hunt on X|date=2026-04-27|work=X|author=@troyhunt|quote=We gave it a lot of thought. Ultimate conclusion was that I’ve long said we should judge orgs on their handling of a breach rather than that they had one. They handled it well (I had *a lot* of discussion with them about what “well” means), so we kept them on.}}</ref>, but removed it from the "Recommended Actions" section on the Aura entry due to company request.<ref>{{Cite web|url=https://x.com/troyhunt/status/2048957674457645168|title=Troy Hunt on X|date=2026-04-27|work=X|author=@troyhunt|quote=Oh - and yeah, they asked not to have the Aura placement on the Aura breach page, for obvious reasons}}</ref><ref>{{Cite web|url=https://haveibeenpwned.com/Breach/Aura|title=Aura Data Breach|work=Have I Been Pwned|archive-url=https://web.archive.org/web/20260318071125/https://haveibeenpwned.com/Breach/Aura|archive-date=2026-03-18|url-status=live}}</ref>
+==Products==
+{{Ph-C-P}}
+==See also==
+{{Ph-C-SA}}
+==References==
+{{Reflist}}
+[[Category:{{PAGENAME}}]]
+[[Category:Companies]]