GoPro: Difference between revisions
(username removed) Clarify that Login is no longer mandatory: →(Formerly) Mandatory Login (Oct 2016) |
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Upon purchasing the GoPro Hero 13 (and possibly other models), the camera requires a firmware update to be installed before it can be used. While GoPro recommends using their app for this purpose, they do provide a manual installation method via SD card<ref>{{Cite web |title=Product Updates |url=https://gopro.com/en/us/update |url-status=live |access-date=2025-11-24 |website=GoPro |archive-url=http://web.archive.org/web/20251226012039/https://gopro.com/en/us/update |archive-date=26 Dec 2025}}</ref>. | Upon purchasing the GoPro Hero 13 (and possibly other models), the camera requires a firmware update to be installed before it can be used. While GoPro recommends using their app for this purpose, they do provide a manual installation method via SD card<ref>{{Cite web |title=Product Updates |url=https://gopro.com/en/us/update |url-status=live |access-date=2025-11-24 |website=GoPro |archive-url=http://web.archive.org/web/20251226012039/https://gopro.com/en/us/update |archive-date=26 Dec 2025}}</ref>. | ||
Overall, the experience with GoPro cameras such as the GoPro Hero 10 is relatively good compared to competitors such as [[DJI]]. Unlike DJI, you do not need an app to set up or use the camera and you do not need an account to make full use of the camera. You can even make use of the app without an account. | |||
==Incidents== | ==Incidents== | ||
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In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web |date=2016-10-02 |title=Mandatory login after upgrade |url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade |access-date=2026-01-06 |website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection. | In October 2016, GoPro updated their mobile app to include a mandatory login<ref>{{Cite web |date=2016-10-02 |title=Mandatory login after upgrade |url=https://community.gopro.com/s/question/0D53b00008BtlezCAB/mandatory-login-after-upgrade |access-date=2026-01-06 |website=GoPro Support Forum}}</ref>. This resulted in many customer being unable to use the app to control their devices as advertised, as they were using them in remote areas with no internet connection. | ||
After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web |date=2018-05-20 |title=Is the forced login back on the GoPro app? |url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ |access-date=2026-01-06 |website=Reddit |archive-url=http://web.archive.org/web/20230610105808/https://old.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ |archive-date=10 Jun 2023}}</ref>. | After community push back, GoPro added an internet connectivity check so that the login prompt would only display if the app was connected to the internet. This allowed a workaround of disabling internet access to the app via the application system settings<ref>{{Cite web |date=2018-05-20 |author=eloc49 |title=Is the forced login back on the GoPro app? |url=https://www.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ |access-date=2026-01-06 |website=Reddit |archive-url=http://web.archive.org/web/20230610105808/https://old.reddit.com/r/gopro/comments/8ksoki/is_the_forced_login_back_on_the_gopro_app/ |archive-date=10 Jun 2023}}</ref>. | ||
Sometime since, they have allowed using the app to the fullest extent (excluding cloud features for obvious reasons) with a prompt every time you open the app to login/signup or "Continue as Guest." | Sometime since, they have allowed using the app to the fullest extent (excluding cloud features for obvious reasons) with a prompt every time you open the app to login/signup or "Continue as Guest." | ||
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{{Main|GoPro advertises waterproof cameras despite design flaw and lack of warranty}} | {{Main|GoPro advertises waterproof cameras despite design flaw and lack of warranty}} | ||
The product page of the '''GoPro HERO12 Black''' asserts that the camera is "Waterproof to 33ft (10m)" without a housing.<ref>https://gopro.com/en/us/shop/cameras/hero12-black/CHDHX-121-master.html | The product page of the '''GoPro HERO12 Black''' asserts that the camera is "Waterproof to 33ft (10m)" without a housing.<ref>{{cite web |website=GoPro |title=HERO12 Black |url=https://gopro.com/en/us/shop/cameras/hero12-black/CHDHX-121-master.html |archive-url=http://web.archive.org/web/20251226011929/https://gopro.com/en/us/shop/cameras/hero12-black/CHDHX-121-master.html |archive-date=2025-12-26}}</ref> Despite said information the warranty by GoPro specifically says:<blockquote>''Because of possible user resealing errors, this product is not warranted against water housing leakage or any resulting damage.''<ref>{{cite web |title=Warranty & Return Policy |date=3 Nov 2023 |url=https://community.gopro.com/s/article/Warranty-Information?language=en_US |archive-url=http://web.archive.org/web/20251201151110/https://community.gopro.com/s/article/Warranty-Information?language=en_US |archive-date=2025-12-01}}</ref></blockquote> | ||
===Must agree to Terms of Use before using camera=== | ===Must agree to Terms of Use before using camera=== | ||