Microsoft Office 365: Difference between revisions
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==Incidents== | ==Incidents== | ||
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category: | This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:Microsoft Office|Microsoft Office category]]. | ||
===General=== | ===General=== | ||
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The only editions of the Microsoft 365 desktop apps that expose controls over the amount of telemetry data they regularly transmit back to Microsoft are the highly-priced "E" (Enterprise) or the Microsoft 365 for Education plans that require a minimum purchase of 300 or more individual user licenses; users of all other tiers are not furnished with an opt-out control, as was possible in previous years. Even for those volume-licensed editions with the controls, no option is provided to fully deactivate the sharing of telemetry data; moreover, the controls they have access to are configured at the lowest user privacy level by default. | The only editions of the Microsoft 365 desktop apps that expose controls over the amount of telemetry data they regularly transmit back to Microsoft are the highly-priced "E" (Enterprise) or the Microsoft 365 for Education plans that require a minimum purchase of 300 or more individual user licenses; users of all other tiers are not furnished with an opt-out control, as was possible in previous years. Even for those volume-licensed editions with the controls, no option is provided to fully deactivate the sharing of telemetry data; moreover, the controls they have access to are configured at the lowest user privacy level by default. | ||
Office transmits data on an estimated 23,000–25,000 types of events (other reports related to the German BSI audit identified over 30,000 types of events) to Microsoft.<ref name="nas">{{Cite web |last=Nas |first=Sjoera |title=Impact assessment shows privacy risks Microsoft Office ProPlus Enterprise |url=https://www.privacycompany.eu/blog/impact-assessment-shows-privacy-risks-microsoft-office-proplus-enterprise |website=Privacy Company |date=13 Nov 2018 |access-date=10 Apr 2026 |url-status=live |archive-url=http://web.archive.org/web/20240414110632if_/https://www.privacycompany.eu/blog/impact-assessment-shows-privacy-risks-microsoft-office-proplus-enterprise |archive-date=14 Apr 2024}}</ref> Microsoft can adjust the level of detail transmitted remotely, even to the point of recording every single keystroke and mouse event as a log to be uploaded to Microsoft servers in the background, with no notice to the user. | |||
Experts in computing security now generally advise all users that it cannot reasonably be assumed that any data entered into or any interaction with a Microsoft 365 application will remain private unless the system is "air gapped," or completely disconnected from the internet. This has led to loud concerns about evolving norms regarding user consent, especially given that even highly trusted institutions, such as hospitals, in countries outside the industrialized First World frequently opt to run consumer versions of Microsoft software as a cost-saving measure.{{Citation needed}} | Experts in computing security now generally advise all users that it cannot reasonably be assumed that any data entered into or any interaction with a Microsoft 365 application will remain private unless the system is "air gapped," or completely disconnected from the internet. This has led to loud concerns about evolving norms regarding user consent, especially given that even highly trusted institutions, such as hospitals, in countries outside the industrialized First World frequently opt to run consumer versions of Microsoft software as a cost-saving measure.{{Citation needed}} | ||
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====Microsoft Copilot is on by default==== | ====Microsoft Copilot is on by default==== | ||
After a round of opt-in pre-release testing, Microsoft's new AI agent — named [[Microsoft Copilot|Copilot]] — was announced as an "opt-out" (on by default) feature enhancement for Microsoft 365 subscribers on 22 January 2025.<ref name="hoffman">{{Cite web |last=Hoffman |first=Chris |title=Copilot AI comes to Microsoft 365 plans: Everything you need to know |url=https://www.computerworld.com/article/3806855/copilot-ai-microsoft-365.html |website=ComputerWorld |date=22 Jan 2025 |access-date=10 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20250210012231if_/https://www.computerworld.com/article/3806855/copilot-ai-microsoft-365.html |archive-date=10 Feb 2025}}</ref> | After a round of opt-in pre-release testing, Microsoft's new AI agent — named [[Microsoft Copilot|Copilot]] — was announced as an "opt-out" (on by default) feature enhancement for Microsoft 365 subscribers on 22 January 2025.<ref name="hoffman">{{Cite web |last=Hoffman |first=Chris |title=Copilot AI comes to Microsoft 365 plans: Everything you need to know |url=https://www.computerworld.com/article/3806855/copilot-ai-microsoft-365.html |website=ComputerWorld |date=22 Jan 2025 |access-date=10 Apr 2026 |url-status=live |archive-url=https://web.archive.org/web/20250210012231if_/https://www.computerworld.com/article/3806855/copilot-ai-microsoft-365.html |archive-date=10 Feb 2025}}</ref> | ||
====Automatic installation (2026)==== | |||
{{See also|Microsoft#Automatic installation of Copilot (2026)}} | |||
Microsoft has announced that they would resume automatic Copilot installation on eligible devices in mid-June to mid-July. Users in the [[European Union#European Economic Area|EEA]] will be unaffected.<ref>{{Cite web |first=Kareem |last=Anderson |date=22 Jun 2026 |title=Microsoft says it’ll force install Microsoft 365 Copilot on Windows 11 with MS 365 Business in the next 30 days |url=https://www.windowslatest.com/2026/06/22/microsoft-says-itll-force-install-microsoft-365-copilot-on-windows-11-with-ms-365-business-in-the-next-30-days/ |url-status=live |website=Windows Latest |archive-url=https://web.archive.org/web/20260622054341/https://www.windowslatest.com/2026/06/22/microsoft-says-itll-force-install-microsoft-365-copilot-on-windows-11-with-ms-365-business-in-the-next-30-days/ |archive-date=22 Jun 2026}}</ref> | |||
===Copilot upsell (''2024—'')=== | ===Copilot upsell (''2024—'')=== | ||
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===OneDrive=== | ===OneDrive=== | ||
====OneDrive sharing==== | ====OneDrive sharing==== | ||
Guest access, a common collaboration feature in other cloud storage providers' ''free'' plans that allows users to invite others to anonymously upload files to a designated folder in their account (e.g., group vacation photos), is now restricted for subscribers to the personal tier to other logged-in Microsoft account holders, eliminating the anonymity aspect. Users who wish to continue inviting others to contribute files to their OneDrive storage without logging in with a Microsoft account must now upgrade to the more expensive OneDrive for Business. The ubiquity of the anonymous guest access model across other major cloud storage services, particularly established providers such as Dropbox, Google, and Proton, has proved an unwelcome surprise to both new and existing subscribers and has made OneDrive a less-attractive option in that sector by comparison.{{ | Guest access, a common collaboration feature in other cloud storage providers' ''free'' plans that allows users to invite others to anonymously upload files to a designated folder in their account (e.g., group vacation photos), is now restricted for subscribers to the personal tier to other logged-in Microsoft account holders, eliminating the anonymity aspect. Users who wish to continue inviting others to contribute files to their OneDrive storage without logging in with a Microsoft account must now upgrade to the more expensive OneDrive for Business. The ubiquity of the anonymous guest access model across other major cloud storage services, particularly established providers such as Dropbox, Google, and Proton, has proved an unwelcome surprise to both new and existing subscribers and has made OneDrive a less-attractive option in that sector by comparison.<ref>{{Cite web |title=SharePoint and OneDrive integration with Microsoft Entra B2B |date=2026-05-07 |url=https://learn.microsoft.com/en-us/sharepoint/sharepoint-azureb2b-integration |website=Microsoft Learn |url-status=live |archive-url=https://web.archive.org/web/20260622080344/https://learn.microsoft.com/en-us/sharepoint/sharepoint-azureb2b-integration |archive-date=22 Jun 2026}}</ref><ref>{{Cite web |date=16 Jun 2026 |author=u/Donatello0592 |title=Microsoft Entra B2B integration for SharePoint & OneDrive - Staff Cannot Create External Sharing Links in OneDrive/SharePoint |url=https://www.reddit.com/r/sysadmin/comments/1u7hh82/microsoft_entra_b2b_integration_for_sharepoint/ |url-status=live |website=reddit |archive-url=http://web.archive.org/web/20260622080103/https://www.reddit.com/r/sysadmin/comments/1u7hh82/microsoft_entra_b2b_integration_for_sharepoint/?solution=3064b7c748fa03ce3064b7c748fa03ce&js_challenge=1&token=7afd7253fec22262ff1c52b1703fe9ec350c98f63da334185c32f7275ce0be5f&jsc_orig_r= |archive-date=22 Jun 2026}}</ref> | ||
====Obfuscation of local storage in favor of OneDrive==== | ====Obfuscation of local storage in favor of OneDrive==== | ||
Since the introduction of Office 365, saving files locally has become more difficult due to Microsoft's preference for [[OneDrive]], its cloud-based storage service. When saving a file previously, the user would encounter a save dialog with a pop-up to browse their computer and choose a file storage location. This is now multiple clicks away, making it harder to avoid saving the file on OneDrive.{{ | Since the introduction of Office 365, saving files locally has become more difficult due to Microsoft's preference for [[OneDrive]], its cloud-based storage service. When saving a file previously, the user would encounter a save dialog with a pop-up to browse their computer and choose a file storage location. This is now multiple clicks away, making it harder to avoid saving the file on OneDrive.<ref>{{Cite web |first=Paul |last=Thurrott |date=26 Jan 2019 |title=Office 365 to Use OneDrive as Default Save Location Going Forward |url=https://www.thurrott.com/cloud/office-365/198405/office-365-to-use-onedrive-as-default-save-location-going-forward |url-status=live |website=thurrott.com |archive-url=https://web.archive.org/web/20260622084651/https://www.thurrott.com/cloud/office-365/198405/office-365-to-use-onedrive-as-default-save-location-going-forward |archive-date=22 Jun 2026}}</ref><ref>{{Cite web |date=8 Oct 2025 |first=Zac |last=Bowden |title=Word is changing forever—your new documents will now live in the cloud by default |url=https://www.windowscentral.com/microsoft/microsoft-office/microsoft-is-making-word-automatically-save-new-documents-to-onedrive-by-default |url-status=live |website=Windows Central |archive-url=https://web.archive.org/web/20260622084849/https://www.windowscentral.com/microsoft/microsoft-office/microsoft-is-making-word-automatically-save-new-documents-to-onedrive-by-default |archive-date=22 Jun 2026}}</ref> | ||
Files on one's computer are also automatically uploaded to OneDrive by default, causing numerous issues (such as synchronization errors and duplicate files). Turning off this automatic backup is not user-friendly, as the user must navigate multiple settings to disable this option. | Files on one's computer are also automatically uploaded to OneDrive by default, causing numerous issues (such as synchronization errors and duplicate files). Turning off this automatic backup is not user-friendly, as the user must navigate multiple settings to disable this option. | ||
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====Removal from Microsoft 365 computers (''2026'')==== | ====Removal from Microsoft 365 computers (''2026'')==== | ||
In October 2026, Microsoft will remove Publisher from computers running Microsoft 365 as part of its "end of support" for the application.<ref name="poremsky">{{Cite web |last=Poremsky | In October 2026, Microsoft will remove Publisher from computers running Microsoft 365 as part of its "end of support" for the application.<ref name="poremsky">{{Cite web |last=Poremsky | ||
|first=Diane |title=Can people keep using Microsoft Publisher unsupported after the end of support date in October 2026 |url=https://learn.microsoft.com/en-us/answers/questions/5389573/can-people-keep-using-microsoft-publisher-unsuppor |website=[[Microsoft]] |date=31 Mar 2025 |access-date=6 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251124135927if_/https://learn.microsoft.com/en-us/answers/questions/5389573/can-people-keep-using-microsoft-publisher-unsuppor |archive-date=24 Nov 2025}}</ref> Those with a perpetual license for Publisher, such as the Long-Term Service Channel (LTSC) edition, will still be able to install and use the application, even though it | |first=Diane |title=Can people keep using Microsoft Publisher unsupported after the end of support date in October 2026 |url=https://learn.microsoft.com/en-us/answers/questions/5389573/can-people-keep-using-microsoft-publisher-unsuppor |website=[[Microsoft]] |date=31 Mar 2025 |access-date=6 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20251124135927if_/https://learn.microsoft.com/en-us/answers/questions/5389573/can-people-keep-using-microsoft-publisher-unsuppor |archive-date=24 Nov 2025}}</ref> Those with a perpetual license for Publisher either as part of a perpetual Office suite or as a standalone product, such as the Long-Term Service Channel (LTSC) edition, will still be able to install and use the application past that date, even though it will no longer be supported.<ref name="publisher-eol">{{Cite web |author= |title=Microsoft Publisher will no longer be supported after October 2026 |url=https://support.microsoft.com/en-us/office/microsoft-publisher-will-no-longer-be-supported-after-october-2026-ee6302a2-4bc7-4841-babf-8e9be3acbfd7 |website=[[Microsoft]] |date=2025 |access-date=6 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250307165545if_/https://support.microsoft.com/en-us/office/microsoft-publisher-will-no-longer-be-supported-after-october-2026-ee6302a2-4bc7-4841-babf-8e9be3acbfd7 |archive-date=7 Mar 2025}}</ref> | ||
The only officially-sanctioned way for a regular consumer to buy a perpetual edition of the latest version, Publisher 2021, is to purchase it as part of a license for Office Professional 2021. It was not included in any edition of the subsequent Office 2024. | |||
==Avoiding price increases on Microsoft 365 Personal subscriptions== | ==Avoiding price increases on Microsoft 365 Personal subscriptions== | ||
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{{Reflist}} | {{Reflist}} | ||
[ | ==External links== | ||
[ | *[https://www.bsi.bund.de/SharedDocs/Downloads/DE/BSI/Publikationen/Studien/Office_Telemetrie/Office_Telemetrie.pdf?__blob=publicationFile&v=5 Microsoft Office Telemetry Analysis Report] ([http://web.archive.org/web/20260127060644/https://www.bsi.bund.de/SharedDocs/Downloads/DE/BSI/Publikationen/Studien/Office_Telemetrie/Office_Telemetrie.pdf?__blob=publicationFile&v=5 archived]) | ||
[[Category:Microsoft Office]] | [[Category:Microsoft Office]] | ||
[[Category:Subscription-based services]] | [[Category:Subscription-based services]] | ||