Derpus (talk | contribs)
Add forced arbitration section based on Roblox Terms of Use
TheNexusAvenger (talk | contribs)
Add "Unrated Game Delisting" section.
 
(3 intermediate revisions by the same user not shown)
Line 25: Line 25:
On September 9, 2021, Roblox launched an automated process for users to receive Robux back for items they had bought which had been deleted or otherwise moderated<ref>{{Cite web |title=Roblox Moderated Item Robux Policy |url=https://www.roblox.com/modcreditagreement/974158ba-99f0-4915-8fde-5b07b3cbbe09 |url-status=live |archive-url=https://ghostarchive.org/archive/aEZB0 |archive-date=22 Feb 2026}}</ref>. The Roblox company implemented this change after they got sued for first allowing items to be sold and then deleting them without compensating users that purchased said items<ref>{{Cite web |title=Doe v. Roblox Corporation |url=https://www.courtlistener.com/docket/59935306/doe-v-roblox-corporation/ |url-status=live |archive-url=https://web.archive.org/web/20260222145446/https://www.courtlistener.com/docket/59935306/doe-v-roblox-corporation/ |archive-date=22 Feb 2026}}</ref>. Until then, there was no refund method in place, meaning that if an item was deleted, Roblox would keep all of the profit they made of said item and sometimes all of the money made from selling said item if the creators account got terminated and the creator hadn't spent their Robux yet.
On September 9, 2021, Roblox launched an automated process for users to receive Robux back for items they had bought which had been deleted or otherwise moderated<ref>{{Cite web |title=Roblox Moderated Item Robux Policy |url=https://www.roblox.com/modcreditagreement/974158ba-99f0-4915-8fde-5b07b3cbbe09 |url-status=live |archive-url=https://ghostarchive.org/archive/aEZB0 |archive-date=22 Feb 2026}}</ref>. The Roblox company implemented this change after they got sued for first allowing items to be sold and then deleting them without compensating users that purchased said items<ref>{{Cite web |title=Doe v. Roblox Corporation |url=https://www.courtlistener.com/docket/59935306/doe-v-roblox-corporation/ |url-status=live |archive-url=https://web.archive.org/web/20260222145446/https://www.courtlistener.com/docket/59935306/doe-v-roblox-corporation/ |archive-date=22 Feb 2026}}</ref>. Until then, there was no refund method in place, meaning that if an item was deleted, Roblox would keep all of the profit they made of said item and sometimes all of the money made from selling said item if the creators account got terminated and the creator hadn't spent their Robux yet.


== Forced arbitration ==
==Forced arbitration==
Roblox's Terms of Use states that the only way to opt out of forced arbitration is to send written notice to Roblox with 30 days of signing up for the first time. Future changes to their Arbitration Agreement may only be opted out if an additional written opt-out notice is sent within 30 days after Roblox provides notice of such changes. The written notice must be sent by certified U.S. Mail or by Federal Express (or international equivalent), as stated in section 13.b.ix of their Terms of Use.<ref>{{Cite web |date=30 Apr 2026 |title=Roblox Terms of Use |url=https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use |url-status=live |access-date=14 May 2026 |website=Roblox}}</ref>
Roblox's Terms of Use states that the only way to opt out of forced arbitration is to send written notice to Roblox with 30 days of signing up for the first time. Future changes to their Arbitration Agreement may only be opted out if an additional written opt-out notice is sent within 30 days after Roblox provides notice of such changes. The written notice must be sent by certified U.S. Mail or by Federal Express (or international equivalent), as stated in section 13.b.ix of their Terms of Use.<ref>{{Cite web |date=30 Apr 2026 |title=Roblox Terms of Use |url=https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use |url-status=live |access-date=14 May 2026 |website=Roblox}}</ref>


Line 43: Line 43:
===Blocking Linux users===
===Blocking Linux users===
In April 2023, Roblox intentionally blocked Linux users playing the game via Wine, a tool used for running Windows apps on POSIX-compliant operating systems, they cite "security and compatibility concerns."<ref>{{Cite web |last= |date=21 Apr 2023 |title=Devforum Post by MrEaker of Roblox |url=https://devforum.roblox.com/t/the-new-roblox-64-bit-byfron-client-forbids-wine-users-from-using-it-most-likely-unintentional/2305528/2 |website=Roblox Devforum |archive-url=http://web.archive.org/web/20251221184705/https://devforum.roblox.com/t/the-new-roblox-64-bit-byfron-client-forbids-wine-users-from-using-it-most-likely-unintentional/2305528/2 |archive-date=21 Dec 2025}}</ref> This announcement followed Roblox's acquisition of Byfron, as well as their developments towards a 64-bit Roblox client.<ref>{{Cite web |last=Roblox |date=11 Oct 2022 |title=Welcoming Byfron to Roblox |url=https://devforum.roblox.com/t/welcoming-byfron-to-roblox/2018233 |website=Roblox Devforum |archive-url=http://web.archive.org/web/20260216174353/https://devforum.roblox.com/t/welcoming-byfron-to-roblox/2018233 |archive-date=16 Feb 2026}}</ref> Despite this change to the client, users were still able to access Roblox Studio, the development application, utilizing Wine.<ref>{{Cite web |date=21 Apr 2023 |title=Devforum Post by Bitdancer regarding Studio |url=https://devforum.roblox.com/t/the-new-roblox-64-bit-byfron-client-forbids-wine-users-from-using-it-most-likely-unintentional/2305528/34 |website=Roblox Devforum |archive-url=http://web.archive.org/web/20250725105111/https://devforum.roblox.com/t/the-new-roblox-64-bit-byfron-client-forbids-wine-users-from-using-it-most-likely-unintentional/2305528/34 |archive-date=25 Jul 2025}}</ref> In August 2023, an update to Roblox once again allowed users to run Roblox via Wine, and many users opted to use a fork of Wine titled Vinegar made specifically for Roblox.<ref>{{Cite web |date=21 Aug 2023 |title=Devforum Post by Thelolguy1337 Discussing Roblox on Linux |url=https://devforum.roblox.com/t/vinegar-the-better-way-to-run-roblox-on-linux/2224394/24 |archive-url=https://web.archive.org/web/20260321175853/https://devforum.roblox.com/t/vinegar-the-better-way-to-run-roblox-on-linux/2224394/24 |archive-date=21 Mar 2026 |website=Roblox Devforum}}</ref> In February of 2024, Roblox would go back on their decision and ban the use of Wine for the Roblox Client, citing extended use of Wine-based exploits, Roblox Studio remains available under wine.<ref>{{Cite web |title=VinegarHQ 2024 Roblox on Linux Block FAQ |url=https://vinegarhq.org/Home/rol_faq.html |website=vinegarhq.org |archive-url=http://web.archive.org/web/20260221101707/https://vinegarhq.org/Home/rol_faq.html |archive-date=21 Feb 2026}}</ref> In August 2024, the Vinegar team would release Sober, a closed-source application utilizing a translation layer to access the Roblox client via a mobile Android package kit (APK).<ref>{{Cite web |title=Sober - Roblox on Linux |url=https://sober.vinegarhq.org/ |access-date=12 Aug 2025 |archive-url=http://web.archive.org/web/20260128050139/https://sober.vinegarhq.org/ |archive-date=28 Jan 2026}}</ref> In April 2025, Roblox engineer Bitdancer would state on the Roblox Devforums that they see no reason to block Sober, but that they may disable it as a side effect of changes in security. <ref>{{Cite web |last=Bitdancer |title=Roblox Security Changes Break Nvidia Ansel & Vulkan Layer Support for Sober|url=https://devforum.roblox.com/t/roblox-security-changes-break-nvidia-ansel-vulkan-layer-support/3601172/40 |website=Roblox DevForum |archive-url=http://web.archive.org/web/20250507192309/https://devforum.roblox.com/t/roblox-security-changes-break-nvidia-ansel-vulkan-layer-support/3601172/40 |archive-date=7 May 2025}}</ref>
In April 2023, Roblox intentionally blocked Linux users playing the game via Wine, a tool used for running Windows apps on POSIX-compliant operating systems, they cite "security and compatibility concerns."<ref>{{Cite web |last= |date=21 Apr 2023 |title=Devforum Post by MrEaker of Roblox |url=https://devforum.roblox.com/t/the-new-roblox-64-bit-byfron-client-forbids-wine-users-from-using-it-most-likely-unintentional/2305528/2 |website=Roblox Devforum |archive-url=http://web.archive.org/web/20251221184705/https://devforum.roblox.com/t/the-new-roblox-64-bit-byfron-client-forbids-wine-users-from-using-it-most-likely-unintentional/2305528/2 |archive-date=21 Dec 2025}}</ref> This announcement followed Roblox's acquisition of Byfron, as well as their developments towards a 64-bit Roblox client.<ref>{{Cite web |last=Roblox |date=11 Oct 2022 |title=Welcoming Byfron to Roblox |url=https://devforum.roblox.com/t/welcoming-byfron-to-roblox/2018233 |website=Roblox Devforum |archive-url=http://web.archive.org/web/20260216174353/https://devforum.roblox.com/t/welcoming-byfron-to-roblox/2018233 |archive-date=16 Feb 2026}}</ref> Despite this change to the client, users were still able to access Roblox Studio, the development application, utilizing Wine.<ref>{{Cite web |date=21 Apr 2023 |title=Devforum Post by Bitdancer regarding Studio |url=https://devforum.roblox.com/t/the-new-roblox-64-bit-byfron-client-forbids-wine-users-from-using-it-most-likely-unintentional/2305528/34 |website=Roblox Devforum |archive-url=http://web.archive.org/web/20250725105111/https://devforum.roblox.com/t/the-new-roblox-64-bit-byfron-client-forbids-wine-users-from-using-it-most-likely-unintentional/2305528/34 |archive-date=25 Jul 2025}}</ref> In August 2023, an update to Roblox once again allowed users to run Roblox via Wine, and many users opted to use a fork of Wine titled Vinegar made specifically for Roblox.<ref>{{Cite web |date=21 Aug 2023 |title=Devforum Post by Thelolguy1337 Discussing Roblox on Linux |url=https://devforum.roblox.com/t/vinegar-the-better-way-to-run-roblox-on-linux/2224394/24 |archive-url=https://web.archive.org/web/20260321175853/https://devforum.roblox.com/t/vinegar-the-better-way-to-run-roblox-on-linux/2224394/24 |archive-date=21 Mar 2026 |website=Roblox Devforum}}</ref> In February of 2024, Roblox would go back on their decision and ban the use of Wine for the Roblox Client, citing extended use of Wine-based exploits, Roblox Studio remains available under wine.<ref>{{Cite web |title=VinegarHQ 2024 Roblox on Linux Block FAQ |url=https://vinegarhq.org/Home/rol_faq.html |website=vinegarhq.org |archive-url=http://web.archive.org/web/20260221101707/https://vinegarhq.org/Home/rol_faq.html |archive-date=21 Feb 2026}}</ref> In August 2024, the Vinegar team would release Sober, a closed-source application utilizing a translation layer to access the Roblox client via a mobile Android package kit (APK).<ref>{{Cite web |title=Sober - Roblox on Linux |url=https://sober.vinegarhq.org/ |access-date=12 Aug 2025 |archive-url=http://web.archive.org/web/20260128050139/https://sober.vinegarhq.org/ |archive-date=28 Jan 2026}}</ref> In April 2025, Roblox engineer Bitdancer would state on the Roblox Devforums that they see no reason to block Sober, but that they may disable it as a side effect of changes in security. <ref>{{Cite web |last=Bitdancer |title=Roblox Security Changes Break Nvidia Ansel & Vulkan Layer Support for Sober|url=https://devforum.roblox.com/t/roblox-security-changes-break-nvidia-ansel-vulkan-layer-support/3601172/40 |website=Roblox DevForum |archive-url=http://web.archive.org/web/20250507192309/https://devforum.roblox.com/t/roblox-security-changes-break-nvidia-ansel-vulkan-layer-support/3601172/40 |archive-date=7 May 2025}}</ref>
In June 2026, Roblox started tested Android Remote Attestation, which verifies the user is playing on a real, physical device using an unmodified app on a trusted operating system version.<ref>{{Cite web |date=2026-06-19 |title=Android Remote Attestation - Roblox Support |url=https://en.help.roblox.com/hc/en-us/articles/49648939984916-Android-Remote-Attestation |url-status=live}}</ref> This was being tested in [https://www.roblox.com/games/17625359962/RIVALS RIVALS], and it was reported Sober is not expected to be able to support this.<ref>{{Cite web |first= |date=2026-06-17 |title=Can't join Rivals; Sober does not support Android Remote Attestation · Issue #2218 · vinegarhq/sober |url=https://github.com/vinegarhq/sober/issues/2218 |url-status=live}}</ref> GrapheneOS is listed as supported by Roblox as long as the bootloader is locked, and other ROMs would be supported if they meet specific requirements.


===Problematic moderation<!-- Consider merging the main article for this topic with this article. -->===
===Problematic moderation<!-- Consider merging the main article for this topic with this article. -->===
Line 59: Line 61:
===Predator-hunting groups===
===Predator-hunting groups===
In 9th August, 2025, Roblox issued a Cease and Desist to Roblox predator hunting channel RealSchlep<ref>{{Cite web |author=RealSchlep |date=9 Aug 2025 |title=Schlep on X posting about his Cease and Desist |url=https://nitter.us.catsarch.com/RealSchlep/status/1954255952997478537 |url-status=live |archive-url=https://web.archive.org/web/20260321180741/https://nitter.us.catsarch.com/RealSchlep/status/1954255952997478537 |archive-date=21 Mar 2026 |access-date=14 Aug 2025 |website=[[X]]}}</ref>. "Schlep used the method of acting like an underage person (decoy) to catch bad actors on Roblox. Using this method he got 6 arrests according to his team using Roblox until they issued a Cease and Desist. Roblox added a rule to their Terms of Use<ref>{{Cite web |last=Kaufman |first=Matt |date=13 Aug 2025 |title=Roblox on vigilante groups |url=https://corp.roblox.com/newsroom/2025/08/more-on-removal-of-vigilantes-from-roblox |url-status= |access-date=14 Aug 2025 |website=Roblox |archive-url=http://web.archive.org/web/20260102194729/https://corp.roblox.com/newsroom/2025/08/more-on-removal-of-vigilantes-from-roblox |archive-date=2 Jan 2026}}</ref>. Roblox is reassuring their playerbase that the groups do not use the proper channels that Roblox provides to report potential criminals. This sparked even more backlash for the already problematic moderation system, leaving players and parents in doubt if Roblox is even a safe environment for children.
In 9th August, 2025, Roblox issued a Cease and Desist to Roblox predator hunting channel RealSchlep<ref>{{Cite web |author=RealSchlep |date=9 Aug 2025 |title=Schlep on X posting about his Cease and Desist |url=https://nitter.us.catsarch.com/RealSchlep/status/1954255952997478537 |url-status=live |archive-url=https://web.archive.org/web/20260321180741/https://nitter.us.catsarch.com/RealSchlep/status/1954255952997478537 |archive-date=21 Mar 2026 |access-date=14 Aug 2025 |website=[[X]]}}</ref>. "Schlep used the method of acting like an underage person (decoy) to catch bad actors on Roblox. Using this method he got 6 arrests according to his team using Roblox until they issued a Cease and Desist. Roblox added a rule to their Terms of Use<ref>{{Cite web |last=Kaufman |first=Matt |date=13 Aug 2025 |title=Roblox on vigilante groups |url=https://corp.roblox.com/newsroom/2025/08/more-on-removal-of-vigilantes-from-roblox |url-status= |access-date=14 Aug 2025 |website=Roblox |archive-url=http://web.archive.org/web/20260102194729/https://corp.roblox.com/newsroom/2025/08/more-on-removal-of-vigilantes-from-roblox |archive-date=2 Jan 2026}}</ref>. Roblox is reassuring their playerbase that the groups do not use the proper channels that Roblox provides to report potential criminals. This sparked even more backlash for the already problematic moderation system, leaving players and parents in doubt if Roblox is even a safe environment for children.
=== Unrated Game Delisting ===
On August 25th, 2025, Matt Kaufman (Roblox's Chief Safety Officer) posted an announcement that unrated games would become unplayable on September 30th, 2025, if they did not fill out a Maturity & Compliance questionnaire.<ref>{{Cite web |last=Kaufman |first=Matthew |date=2026-08-25 |title=Important Updates: Unrated Experiences and Changes to Experience Pages - Updates / Announcements - Developer Forum {{!}} Roblox |url=https://devforum.roblox.com/t/age-requirements-for-team-create-in-studio/4539725/202 |url-status=live}}</ref>  On August 27th, 2025, Matt Kaufman posted that inactive games would get rated by Roblox if they reached 1,000 lifetime visits.<ref>{{Cite web |last=Kaufman |first=Matthew |date=2026-08-27 |title=Important Updates: Unrated Experiences and Changes to Experience Pages - Updates / Announcements - Developer Forum {{!}} Roblox |url=https://devforum.roblox.com/t/important-updates-unrated-experiences-and-changes-to-experience-pages/3899317/253 |url-status=live}}</ref> This did not impact active games or games with less than 1,000 lifetime visits, leading to games becoming unlisted. Refunds were not given for games that can no longer be accessed.
==== Uncopylocked Game Hiding ====
In late 2025, uncopylocked games that were private became inaccessible with 404 error pages. These files were able to be downloaded locally and opened in Roblox Studio. Since these games were private, they were otherwise unplayable. No staff response was ever given.<ref>{{Cite web |date=2025-12-27 |title=Uncopylocked games should not show the 404 error - Feature Requests / Website Features - Developer Forum {{!}} Roblox |url=https://devforum.roblox.com/t/uncopylocked-games-should-not-show-the-404-error/4190610/}}</ref>


===ID & face scan age verification===
===ID & face scan age verification===
Line 65: Line 73:
On November, 2025, Roblox released an update that required users on Australia, the Netherlands, and New Zealand to be age verified in order to use chat by either facial estimation or ID verification, which caused outrage amongst users. On January 7th, 2026, they seemingly ignored the outrage and released the update globally.<ref>{{Cite web |last=RbxRocketMan |date=10 Jan 2026 |title=Age Check Requirement to Chat Now Live Globally |url=https://devforum.roblox.com/t/age-check-requirement-to-chat-now-live-globally/4226101 |website=Roblox Devforum |archive-url=http://web.archive.org/web/20260115161245/https://devforum.roblox.com/t/age-check-requirement-to-chat-now-live-globally/4226101/ |archive-date=15 Jan 2026}}</ref><ref>''Matt Kaufman and Rajiv Bhatia (2026-01-07).'' [https://corp.roblox.com/newsroom/2026/01/roblox-age-checks-required-to-chat "A New Era of Safety: Facial Age Checks Now Required to Chat on Roblox"] ''Roblox's Newsroom. Retrieved 2026-01-22.'' ([http://web.archive.org/web/20260118060352/https://corp.roblox.com/newsroom/2026/01/roblox-age-checks-required-to-chat Archived])</ref> Said facial estimation is also required to use some features other than the chat, such as Roblox Studio's team create.<ref>{{Cite web |last=Roblox |first= |date=26 Mar 2026 |title=Age Requirements for Team Create in Studio |url=https://devforum.roblox.com/t/age-requirements-for-team-create-in-studio/4539725 |access-date=2026-04-08 |website=Roblox Devforum}}</ref>
On November, 2025, Roblox released an update that required users on Australia, the Netherlands, and New Zealand to be age verified in order to use chat by either facial estimation or ID verification, which caused outrage amongst users. On January 7th, 2026, they seemingly ignored the outrage and released the update globally.<ref>{{Cite web |last=RbxRocketMan |date=10 Jan 2026 |title=Age Check Requirement to Chat Now Live Globally |url=https://devforum.roblox.com/t/age-check-requirement-to-chat-now-live-globally/4226101 |website=Roblox Devforum |archive-url=http://web.archive.org/web/20260115161245/https://devforum.roblox.com/t/age-check-requirement-to-chat-now-live-globally/4226101/ |archive-date=15 Jan 2026}}</ref><ref>''Matt Kaufman and Rajiv Bhatia (2026-01-07).'' [https://corp.roblox.com/newsroom/2026/01/roblox-age-checks-required-to-chat "A New Era of Safety: Facial Age Checks Now Required to Chat on Roblox"] ''Roblox's Newsroom. Retrieved 2026-01-22.'' ([http://web.archive.org/web/20260118060352/https://corp.roblox.com/newsroom/2026/01/roblox-age-checks-required-to-chat Archived])</ref> Said facial estimation is also required to use some features other than the chat, such as Roblox Studio's team create.<ref>{{Cite web |last=Roblox |first= |date=26 Mar 2026 |title=Age Requirements for Team Create in Studio |url=https://devforum.roblox.com/t/age-requirements-for-team-create-in-studio/4539725 |access-date=2026-04-08 |website=Roblox Devforum}}</ref>


On April 2026  that Roblox will be Introducing Roblox Kids and Roblox Select: age-based accounts that use age-check technology to deliver tailored content, safer chat, and expanded parental controls for users under 16 and required to age verify to be able to play Moderate games <ref>{{Cite web |last=Baszucki |first=David |date=Apr 13, 2026 |title=Roblox Introduces New Age-Based Accounts and Expanded Parental Controls for Users Under 16 |url=https://about.roblox.com/newsroom/2026/04/introducing-roblox-kids-and-select-accounts |url-status=live |website=Roblox}}</ref>  
On April 2026  that Roblox will be Introducing Roblox Kids and Roblox Select: age-based accounts that use age-check technology to deliver tailored content, safer chat, and expanded parental controls for users under 16 and required to age verify to be able to play Moderate games <ref>{{Cite web |last=Baszucki |first=David |date=Apr 13, 2026 |title=Roblox Introduces New Age-Based Accounts and Expanded Parental Controls for Users Under 16 |url=https://about.roblox.com/newsroom/2026/04/introducing-roblox-kids-and-select-accounts |url-status=live |website=Roblox}}</ref>
 
====Team Create Blocked in Vietnam====
On June 11th, 2026, Roblox rolled out requiring either facial estimation or ID verification to use Team Create in Roblox Studio for shared collaboration, which previously did not need age checks. Due to age checks not being available in Vietnam, Team Create was disabled, preventing access to Team Create game development for those in Vietnam. No timeline was posted for when this would be resolved.<ref>{{Cite web |date=2026-06-11 |title=Age Requirements for Team Create in Studio - Updates / Announcements - Developer Forum {{!}} Roblox |url=https://devforum.roblox.com/t/age-requirements-for-team-create-in-studio/4539725/202 |url-status=live}}</ref>


===Switching away from 2D/Classic Faces===
===Switching away from 2D/Classic Faces===