Google Pixel: Difference between revisions

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{{ProductLineCargo

|ArticleType = Product

|Category = Smartphones

|Company = Google

|Description =

|InProduction = Yes

|Logo = Google Pixel logo.svg

|ReleaseYear = 2013

|Website = https://pixel.google.com

}}

'''{{PAGENAME}}''' is a consumer electronic device that Google develops and equips with specialized versions of Android or ChromeOS.

An exhaustive list of Google Pixel products and incidents can be found at the [[:Category:Google Pixel|Google Pixel category page]]. More incidents that apply to this device can be found at [[Google]].

==Consumer impact summary==

== ~~Products~~ ==

The Google Pixel line of smartphones have been plagued by a series of battery related issues ranging from worse battery performance to chances of fire.<ref name=":42">{{Cite web |title=I change my battery a month BEFORE the upgrade, but after, I got the ! mark ... any tips ? |url=https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/ |url-status=live |access-date=25 Mar 2025 |website=[[Reddit]]}}</ref><ref name=":12">{{Cite web |date=1 Apr 2025 |title=Understand your Pixel battery |url=https://support.google.com/pixelphone/answer/15738128 |url-status=live |archive-url=https://web.archive.org/web/20250404092737/https://support.google.com/pixelphone/answer/15738128 |archive-date=4 Apr 2025 |access-date=4 Apr 2025 |website=[[Google]]}}</ref><ref name=":3">{{Cite web |last=erinelise28 |first= |date=2025-04-22 |title=Pixel 6a Caught on Fire, not sure I want another Pixel |url=https://support.google.com/pixelphone/thread/339876579/pixel-6a-caught-on-fire-not-sure-i-want-another-pixel |url-status=live |archive-url=https://web.archive.org/web/20250516162435/https://support.google.com/pixelphone/thread/339876579/pixel-6a-caught-on-fire-not-sure-i-want-another-pixel?hl=en |archive-date=2025-05-16 |access-date=2025-05-16 |website=Google Pixel Community}}</ref> This has lead to some consumers being doubtful towards the brand and whether they will spend money with them again.<ref name=":3" />

* [[Pixel 4a]]

A battery-limiting update was pushed automatically without user consent, and users cannot opt-out through normal means. Google removed access to previous firmware versions, effectively limiting users' ability to restore their devices to full functionality.

[[Category:Google Pixel]]

To receive compensation for the issue, users have to share sensitive personal information, including social security numbers and bank details, with Payoneer, a third-party payment processor. This forces users to choose between their privacy and receiving compensation for their degraded device.

The compensation options favor users choosing to remain within the Google ecosystem ($100 store credit for new Pixel phones, or $50 through Payoneer with fees and privacy concerns).<ref name=":0">https://support.google.com/pixelphone/answer/15701861

Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861

Other mirror via archive.ph https://archive.ph/zoooR

</ref><ref>{{Cite web |title=Request a repair, payment, or future discount code |url=https://support.google.com/pixelphone/workflow/15642495 |url-status=live |archive-url=https://web.archive.org/web/20250107002104/https://support.google.com/pixelphone/workflow/15642495 |archive-date=7 Jan 2025 |access-date=25 Mar 2025 |website=[[Google]]}}</ref><ref name=":1">{{Cite web |last=Davis |first=Wes |date=8 Jan 2025 |title=Google’s new Pixel 4A update is going to lower battery life for some owners |url=https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity |url-status=live |access-date=25 Mar 2025 |website=The Verge}}</ref><ref>{{Cite web |title=Annual account fee |url=https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee |url-status=live |access-date=25 Mar 2025 |website=[[Payoneer]]}}</ref><ref name=":2">{{Cite web |title=I have replaced battery in a local shop not supported by Google |url=https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/ |url-status=live |access-date=25 Mar 2025 |website=[[Reddit]]}}</ref>

Google's support team at times have claimed that certain repairs were unsuccessful because they were performed outside of authorized service centers.<ref>{{Cite web |title=Replaced the battery, but still the warning. |url=https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/ |url-status=live |access-date=25 Mar 2025 |website=[[Reddit]]}}</ref><ref name=":22">{{Cite web |title=I have replaced battery in a local shop not supported by Google |url=https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/ |url-status=live |access-date=25 Mar 2025 |website=[[Reddit]]}}</ref>

==Incidents==

This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].

<!--*''[[Example incident one]]'' (''date''): ''Short summary of the incident (could be the same as the summary preceding the article).''

*''[[Example incident two]]'' (''date''):-->

Incidents affecting all of the company's products can be found in the company article: [[Google]]

==Products==

This is a list of the products with articles on this wiki.

*[[Pixel 4a]] (2020-08-03): An update was pushed, without users' consent, to limit the device's battery capacity and charging speed in an attempt to "improve the stability of their battery's performance".

*[[Pixel 6a Battery Nerf|Pixel 6a]] (2022-07-21): As some models were lighting on fire, Google responded by releasing a software update that hampers battery capacity and charging speed once the battery hits 400 charge cycles.

*[[Pixel 9a Battery Health Assistance|Pixel 9a]] (2025-04-10): Google announced its Battery Health Assistance, to limit the device's battery voltage and "manage long term health and performance of the battery"

<!--==See also==

''Link to relevant theme articles or product lines with similar incidents.''

-->

==References==

[[Category:Google Pixel Smartphones]]

@@ Line 1: / Line 1: @@
-{{StubNotice}}
+{{ProductLineCargo
+|ArticleType  = Product
+|Category     = Smartphones
+|Company      = Google
+|Description  =
+|InProduction = Yes
+|Logo         = Google Pixel logo.svg
+|ReleaseYear  = 2013
+|Website      = https://pixel.google.com
+}}
+'''{{PAGENAME}}''' is a consumer electronic device that Google develops and equips with specialized versions of Android or ChromeOS.
-An exhaustive list of Google Pixel products and incidents can be found at the [[:Category:Google Pixel|Google Pixel category page]]. More incidents that apply to this device can be found at [[Google]].
+==Consumer impact summary==
-== Products ==
+The Google Pixel line of smartphones have been plagued by a series of battery related issues ranging from worse battery performance to chances of fire.<ref name=":42">{{Cite web |title=I change my battery a month BEFORE the upgrade, but after, I got the ! mark ... any tips ? |url=https://www.reddit.com/r/Pixel4a/comments/1i2xm7c/i_change_my_battery_a_month_before_the_upgrade/ |url-status=live |access-date=25 Mar 2025 |website=[[Reddit]]}}</ref><ref name=":12">{{Cite web |date=1 Apr 2025 |title=Understand your Pixel battery |url=https://support.google.com/pixelphone/answer/15738128 |url-status=live |archive-url=https://web.archive.org/web/20250404092737/https://support.google.com/pixelphone/answer/15738128 |archive-date=4 Apr 2025 |access-date=4 Apr 2025 |website=[[Google]]}}</ref><ref name=":3">{{Cite web |last=erinelise28 |first= |date=2025-04-22 |title=Pixel 6a Caught on Fire, not sure I want another Pixel |url=https://support.google.com/pixelphone/thread/339876579/pixel-6a-caught-on-fire-not-sure-i-want-another-pixel |url-status=live |archive-url=https://web.archive.org/web/20250516162435/https://support.google.com/pixelphone/thread/339876579/pixel-6a-caught-on-fire-not-sure-i-want-another-pixel?hl=en |archive-date=2025-05-16 |access-date=2025-05-16 |website=Google Pixel Community}}</ref> This has lead to some consumers being doubtful towards the brand and whether they will spend money with them again.<ref name=":3" />
-* [[Pixel 4a]]
+A battery-limiting update was pushed automatically without user consent, and users cannot opt-out through normal means. Google removed access to previous firmware versions, effectively limiting users' ability to restore their devices to full functionality.
-[[Category:Google Pixel]]
+To receive compensation for the issue, users have to share sensitive personal information, including social security numbers and bank details, with Payoneer, a third-party payment processor. This forces users to choose between their privacy and receiving compensation for their degraded device.
+The compensation options favor users choosing to remain within the Google ecosystem ($100 store credit for new Pixel phones, or $50 through Payoneer with fees and privacy concerns).<ref name=":0">https://support.google.com/pixelphone/answer/15701861
+Mirror, via the Wayback Machine: https://web.archive.org/web/20250107002112/https://support.google.com/pixelphone/answer/15701861
+Other mirror via archive.ph https://archive.ph/zoooR
+</ref><ref>{{Cite web |title=Request a repair, payment, or future discount code |url=https://support.google.com/pixelphone/workflow/15642495 |url-status=live |archive-url=https://web.archive.org/web/20250107002104/https://support.google.com/pixelphone/workflow/15642495 |archive-date=7 Jan 2025 |access-date=25 Mar 2025 |website=[[Google]]}}</ref><ref name=":1">{{Cite web |last=Davis |first=Wes |date=8 Jan 2025 |title=Google’s new Pixel 4A update is going to lower battery life for some owners |url=https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity |url-status=live |access-date=25 Mar 2025 |website=The Verge}}</ref><ref>{{Cite web |title=Annual account fee |url=https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee |url-status=live |access-date=25 Mar 2025 |website=[[Payoneer]]}}</ref><ref name=":2">{{Cite web |title=I have replaced battery in a local shop not supported by Google |url=https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/ |url-status=live |access-date=25 Mar 2025 |website=[[Reddit]]}}</ref>
+Google's support team at times have claimed that certain repairs were unsuccessful because they were performed outside of authorized service centers.<ref>{{Cite web |title=Replaced the battery, but still the warning. |url=https://www.reddit.com/r/Pixel4a/comments/1i19hxf/replaced_the_battery_but_still_the_warning/ |url-status=live |access-date=25 Mar 2025 |website=[[Reddit]]}}</ref><ref name=":22">{{Cite web |title=I have replaced battery in a local shop not supported by Google |url=https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/ |url-status=live |access-date=25 Mar 2025 |website=[[Reddit]]}}</ref>
+==Incidents==
+This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+<!--*''[[Example incident one]]'' (''date''): ''Short summary of the incident (could be the same as the summary preceding the article).''
+*''[[Example incident two]]'' (''date''):-->
+Incidents affecting all of the company's products can be found in the company article: [[Google]]
+==Products==
+This is a list of the products with articles on this wiki.
+*[[Pixel 4a]] (2020-08-03): An update was pushed, without users' consent, to limit the device's battery capacity and charging speed in an attempt to "improve the stability of their battery's performance".
+*[[Pixel 6a Battery Nerf|Pixel 6a]] (2022-07-21): As some models were lighting on fire, Google responded by releasing a software update that hampers battery capacity and charging speed once the battery hits 400 charge cycles.
+*[[Pixel 9a Battery Health Assistance|Pixel 9a]] (2025-04-10): Google announced its Battery Health Assistance, to limit the device's battery voltage and "manage long term health and performance of the battery"
+<!--==See also==
+''Link to relevant theme articles or product lines with similar incidents.''
+-->
+==References==
+{{reflist}}
+[[Category:Google Pixel Smartphones]]