Consumer Action Taskforce:Write your first article!: Difference between revisions
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<span id="Creating an article"/><!-- This prevents linking to the section of the same name below. Contributors need to read these first two paragraphs first, otherwise they risk doing a bunch of work all for nothing. --> | <span id="Creating an article"></span><!-- This prevents linking to the section of the same name below. Contributors need to read these first two paragraphs first, otherwise they risk doing a bunch of work all for nothing. --> | ||
<!-- NB: Additions should only be about issues that can't be fixed in 5 minutes. Before adding to this article, consider that the longer it gets, the less users will read. --> | <!-- NB: Additions should only be about issues that can't be fixed in 5 minutes. Before adding to this article, consider that the longer it gets, the less users will read. --> | ||
Welcome to the Consumer Action Taskforce! If you're reading this, you likely share our desire to see consumers treated more fairly. This article will help you to start documenting an instance of [[Mission_statement#What_is_%22new%22_consumer_protection?|"new" consumer exploitation]], so you can help us to further that cause. | Welcome to the Consumer Action Taskforce! If you're reading this, you likely share our desire to see consumers treated more fairly. This article will help you to start documenting an instance of [[Mission_statement#What_is_%22new%22_consumer_protection?|"new" consumer exploitation]], so you can help us to further that cause. | ||
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Don't have a topic to write about? Visit [[Consumer Action Taskforce:How to help|How to help]] to see what the wiki needs! | Don't have a topic to write about? Visit [[Consumer Action Taskforce:How to help|How to help]] to see what the wiki needs! | ||
== Minimum requirements == | ==Minimum requirements== | ||
New articles must, at a minimum, meet the following three requirements: | New articles must, at a minimum, meet the following three requirements: | ||
=== Claims must be easily verifiable === | ===Claims must be easily verifiable=== | ||
A claim is verifiable if: | A claim is verifiable if: | ||
* A verifiable source can easily be found by means of an internet search, or | *A verifiable source can easily be found by means of an internet search, or | ||
* A verifiable source has been referenced using the instructions in [[#Adding references]] | *A verifiable source has been referenced using the instructions in [[#Adding references]] | ||
Articles should only consist of verifiable claims. Claims that make assumptions or are based on personal experiences or isolated incidents are not valid. For example, "Motorola is pushing updates to their older phones that intentionally slow them down" would only be considered valid if a verifiable source proves it. | Articles should only consist of verifiable claims. Claims that make assumptions or are based on personal experiences or isolated incidents are not valid. For example, "Motorola is pushing updates to their older phones that intentionally slow them down" would only be considered valid if a verifiable source proves it. | ||
=== Include at least one verifiable source === | ===Include at least one verifiable source=== | ||
Every article must include at least one verifiable source. This allows contributors to understand why certain claims were made, as well as to expand on the article using the information provided by the source. | Every article must include at least one verifiable source. This allows contributors to understand why certain claims were made, as well as to expand on the article using the information provided by the source. | ||
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Verifiable sources do not include anecdotal social media posts. For example, the public opinion reflected by the comments under a Reddit post is not a verifiable source. | Verifiable sources do not include anecdotal social media posts. For example, the public opinion reflected by the comments under a Reddit post is not a verifiable source. | ||
=== Issues must be systemic === | ===Issues must be systemic=== | ||
This wiki is not the place to document isolated incidents, such as a company who unfairly rejected a few warranty claims or a plumbing contractor who charged you more than they should have. The incidents documented in this wiki have affected large amounts of consumers. | This wiki is not the place to document isolated incidents, such as a company who unfairly rejected a few warranty claims or a plumbing contractor who charged you more than they should have. The incidents documented in this wiki have affected large amounts of consumers. | ||
The following examples were summarized from the [[Consumer Action Taskforce:Moderator_guidelines#Example_application_of_rules|moderator guidelines]]: | The following examples were summarized from the [[Consumer Action Taskforce:Moderator_guidelines#Example_application_of_rules|moderator guidelines]]: | ||
; Not systemic | ;Not systemic | ||
:* Amazon broke into my garage. | :*Amazon broke into my garage. | ||
:* AppleCare replaced my Apple Watch multiple times, costing me nearly $1,300. All replacements were scratched and lacked functionality. | :*AppleCare replaced my Apple Watch multiple times, costing me nearly $1,300. All replacements were scratched and lacked functionality. | ||
; Systemic | ;Systemic | ||
:* Galaxy Fold blank screen update: The Galaxy Fold received an update that caused auto-rotate failures, blank screens and sound problems in many devices. Samsung only offered paid repairs, claiming that the issue affected only 3% of users. | :*Galaxy Fold blank screen update: The Galaxy Fold received an update that caused auto-rotate failures, blank screens and sound problems in many devices. Samsung only offered paid repairs, claiming that the issue affected only 3% of users. | ||
:* Motorola warranty issue: Users report extended service times and denied warranty claims across different countries with their devices, which started experiencing issues after updates under Lenovo ownership. | :*Motorola warranty issue: Users report extended service times and denied warranty claims across different countries with their devices, which started experiencing issues after updates under Lenovo ownership. | ||
==Creating an article== | |||
To create a new article, click on the [[Consumer_Action_Taskforce:Create_page/many|Create page]] link on the sidebar. | |||
==Adding references== | |||
===New references=== | |||
=== New references === | |||
To reference a new source: | To reference a new source: | ||
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</li> | </li> | ||
<li> | <li> | ||
Click on "Insert" → " | Click on "Insert" → "Citation", or press Ctrl+Shift+K. | ||
<p>[[File:Screenshot of basic reference button in visual editor.png|196x302px|frameless]]</p> | |||
</li> | |||
<li> | |||
Click the "Manual" option and choose the type of citation you wish to add. | |||
<p>[[File:Manual option citations.png|alt=Screenshot of the "Manual" tab when adding citations to a page|frameless]]</p> | |||
</li> | </li> | ||
<li> | <li> | ||
In the following tab add the information for your citation. | |||
(If you don't have enough time choose the "Basic" option to add a simple link) | |||
</li> | </li> | ||
</ol> | </ol> | ||
=== Existing references === | ===Existing references=== | ||
To re-use a source that is referenced elsewhere on the same page: | To re-use a source that is referenced elsewhere on the same page: | ||
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</li> | </li> | ||
<li> | <li> | ||
Click on "Insert" → " | Click on "Insert" → "Citation", or press Ctrl+Shift+K. | ||
<p>[[File:Screenshot of | <p>[[File:Screenshot of basic reference button in visual editor.png|196x302px]]</p> | ||
</li> | |||
<li>Click the "Re-use" option and choose the type of citation you wish to re-use. | |||
<p>[[File:Screenshot_of_re-use_reference_button_in_visual_editor.png|frameless]]</p> | |||
</li> | </li> | ||
</ol> | </ol> | ||