Ancestry.com: Difference between revisions
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{{incomplete|Issue 1=This need work to fit the [[Consumer_Action_Taskforce:Sample/Company/Help|company article format]]|Issue 2= The section regarding the data leak is empty}} | |||
== Cancellation policy == | {{InfoboxProductLine | ||
| Title = Ancestry.com | |||
| Release Year = 1996 | |||
| Product Type = Genealogy | |||
| In Production = Yes | |||
| Official Website = https://ancestry.com/ | |||
| Logo = Ancestry.svg | |||
}} | |||
[[wikipedia:Ancestry.com|'''Ancestry.com''']], owned by [[wikipedia:Blackstone_Inc.|The Blackstone Group]], is a genealogy company based in the US, known for its DNA testing and family trees. | |||
== Consumer impact summary == | |||
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable): | |||
* User Freedom | |||
* User Privacy | |||
* Business Model | |||
* Market Control}} | |||
== Anti-consumer practices == | |||
=== Cancellation policy === | |||
Ancestry.com may charge a cancellation fee for "Subscriptions Longer than a Month, Billed Monthly" if users do not cancel within the first 14 days.<ref>{{cite web |title=Ancestry Renewal and Cancellation Terms |url=https://www.ancestry.com/c/legal/renewal-cancellation-terms |website=Ancestry.com |access-date=2025-02-05}}</ref> | |||
<blockquote> | <blockquote> | ||
Where offered, some subscriptions longer than a month may be eligible for monthly billing. Even though you will be billed monthly, you are committing to the entire length of your subscription (e.g. 6 months or 12 months). | Where offered, some subscriptions longer than a month may be eligible for monthly billing. Even though you will be billed monthly, you are committing to the entire length of your subscription (e.g. 6 months or 12 months). | ||
… | |||
(2) cancel effective at the end of the first month, subject to a cancellation fee. If you change from this type of subscription to a different type of subscription before the end of your subscription term, you will receive a prorated refund for the remainder of the current paid month, and you may be charged a cancellation fee. For subscriptions purchased on www.ancestry.com, cancellation fees are the lesser of (i) $25 USD for 6-month subscriptions or $50 USD for 12-month subscriptions (plus any applicable taxes) or (ii) the remaining cost of your subscription | (1) cancel immediately for a full refund of the first month’s fee and immediate loss of access, or (2) cancel effective at the end of the first month, subject to a cancellation fee. If you change from this type of subscription to a different type of subscription before the end of your subscription term, you will receive a prorated refund for the remainder of the current paid month, and you may be charged a cancellation fee. For subscriptions purchased on www.ancestry.com, cancellation fees are the lesser of (i) $25 USD for 6-month subscriptions or $50 USD for 12-month subscriptions (plus any applicable taxes) or (ii) the remaining cost of your subscription | ||
</blockquote> | </blockquote> | ||
Ancestry's older price pages showed an offer which followed these cancellation terms, along with a citation showing the commitment, but this offer has since been removed from the page.<ref>{{cite web |title=Become a member |url=https://www.ancestry.com/offers/subscribe |archive-url=https://web.archive.org/web/20240824032751/https://www.ancestry.com/offers/subscribe |archive-date=2024-08-24 |website=Ancestry.com}}</ref> | |||
== Incidents == | |||
=== Ancestry Data Breach (2024) === | |||
https://www.twingate.com/blog/tips/ancestry-data-breach | |||
== References == | ==References== | ||
<references /> | <references /> | ||
[[Category: | [[Category:Blackstone]] | ||