Coffee Meets Bagel: Difference between revisions

| Official Website = https://coffeemeetsbagel.com

'''[[wikipedia:Coffee_Meets_Bagel|Coffee Meets Bagel]]''' is a dating and social-networking service based in the United States. It was founded in 2012 by three sisters.

The cancellation window for the service is 14 days in EU, EEA, UK, and Switzerland and 72 hours in the states of Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio and Wisconsin, as outlined in sections 8 and 20 of the [[terms of service]].<ref name="tos"></ref> Costumers in other states are not eligible for refund. The proccess for cancelation regardless of region includes either going throuhg the subscription provider (Apple) or mailing a signed notice to the company's PO box. California and Ohio users are given the option to open a ticket through an online portal.

File:Coffemeetsbagel-section20.png|Portion of section 20 of Coffe Meets Bagel TOS, cancellation process|alt=A screenshot of section 20 of the terms of service outlining the mail in cancelation process for customers  

File:Coffemeetsbagel-section8b.png|Portion of section 8 of Coffe Meets Bagel TOS, general cancellation policy|alt=A screenshot of section 8 of the terms of service outlining the general cancellation policy  

File:Coffemeetsbagel-section8a.png|Portion of section 8 of Coffe Meets Bagel TOS, cancellation policy in EU and specific regions|alt=A screenshot of section 8 of the terms of service outlining the cancellation policy as it applies to customers in the EU or other specific regions

Section 19 of Coffee Meets Bagel's Terms of Use states that the user, by accepting the terms of service, waives their right to litigation.<ref name="tos">[https://coffeemeetsbagel.com/tos "Coffee Meets Bagel Terms of service"] accessed 29 Jan 2025, [https://archive.ph/3LI8i archive] via archive.today on 6 Sep 2024, [https://web.archive.org/web/20250129121617/https://coffeemeetsbagel.com/tos archive] via archive.org on 29 Jan 2025</ref> In particular the terms of service prohibit costumers from participation in any kind of class action an limits claims to the costumers individual capacity. In addition prior to any action, the terms of serice stipulate that a "pre-demand notice" be physically mailed to Coffe Meets Bagel offices that has to meet certain criteria.

File:Coffemeetsbagel-section19e.png|Portion of section 19 of Coffe Meets Bagel TOS, class action waiver|alt=A screenshot of section 19 of the terms of service outlining waiving of the right to class action by customers  

File:Coffemeetsbagel-section19c.png|Portion of section 19 of Coffe Meets Bagel TOS, pre-demand notice|alt=A screenshot of section 19 of the terms of service outlining the  pre-demand notice requirement for litigation  

The [[Forced arbitration|forced-arbitration]] clause was added in March 2024, shortly after Coffee Meets Bagel changed how its premium subscription worked (in December 2023) to deny refund requests to users who were past a 30-day refund period{{citation needed}}.