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Founded in 1928, and later sold to [[wikipedia:Lenovo|Lenovo]] in 2014, [[wikipedia:Motorola|Motorola]] is a US based company specializing in smartphones, tablets, and public safety equipment.
{{CompanyCargo
|Description=American mobile device manufacturer owned by Lenovo.
|Founded=1928
|Industry=Electronics
|Logo=Motorola logo.png
|ParentCompany=Lenovo
|Type=Subsidiary
|Website=https://www.motorola.com
}}


==Bootloader Controversy==
'''{{Wplink|Motorola}}''' was an American company founded in 1928 and sold mobile phones, tablets, public safety equipment, and many other electronic products. In 2011, the company was split into two independent entities: '''{{Wplink|Motorola Mobility}}''' for their consumer products such as smart phones, and '''{{Wplink|Motorola Solutions}}''' relating to safety and security products and services (such as police body cameras).
Motorola has made it illegal in their Legal Agreements<ref>https://en-us.support.motorola.com/app/standalone/bootloader/unlock-your-device-a</ref> to resell your phone, after unlocking the bootloader, sparking concerns over ownership. "Once you unlock the device, you can only use it for your personal use, and '''may not sell or otherwise transfer the device'''."<ref name=":0">https://en-us.support.motorola.com/ci/fattach/get/741421/1385047216/redirect/1/filename/Boot_revised.pdf</ref>


They have also stated unlocking your device voids the warranty. This means if the CPU, battery, or any other component unrelated to unlocking a device should stop functioning, it will not be covered under warranty.<ref name=":0" />
For purposes of this article, "Motorola" is used in reference to Motorola Mobility.


Two Senior MotoAgents have stated that the device needs to have an internet connection for one week following the purchase or a reset to allow the functionality of bootloader unlocking.<ref>https://forums.lenovo.com/t5/moto-g52/OEM-unlock-option-greyed-out/m-p/5289637</ref><ref>https://forums.lenovo.com/t5/motorola-one-5G-ACE/OEM-Unlock-option-greyed-out/m-p/5232007</ref>
==Consumer impact summary==
{{Ph-C-CIS}}


======Sources======
== Positives ==
<references />
 
=== Partnership with GrapheneOS (''2026.03.02 - Present'') ===
On 02 March 2026, [[GrapheneOS]] and Motorola jointly announced a partnership where '''Motorola''' would be developing devices that meet GOS' security standards.<ref>{{Cite web |date=2 Mar 2026 |title=Motorola's new partnership with GrapheneOS |url=https://motorolanews.com/motorola-three-new-b2b-solutions-at-mwc-2026/ |url-status=live |website=Motorola News}}</ref> The first '''Motorola''' device supporting GOS is slated to launch in 2027.{{Citation needed}}
 
==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
 
===Bootloader controversy===
Motorola has made it against their Legal Agreements<ref>{{Cite web |author= |title=Unlocking the Bootloader |url=https://en-us.support.motorola.com/app/standalone/bootloader/unlock-your-device-a |website=Motorola |date= |access-date=28 Feb 2026 |url-status=live |archive-url=http://web.archive.org/web/20260216203142/https://en-us.support.motorola.com/app/standalone/bootloader/unlock-your-device-a |archive-date=16 Feb 2026}}</ref> to resell your phone, after [[Bootloader unlocking|unlocking the bootloader]], sparking concerns over ownership. "''Once you unlock the device, you can only use it for your personal use, and '''may not sell or otherwise transfer the device'''''".<ref name=":0">{{Cite web |author= |title=Boot revised |url=https://en-us.support.motorola.com/ci/fattach/get/741421/1385047216/redirect/1/filename/Boot_revised.pdf |website=Motorola |date= |access-date=28 Feb 2026 |url-status=live |archive-url=http://web.archive.org/web/20251130172159/https://en-us.support.motorola.com/ci/fattach/get/741421/1385047216/redirect/1/filename/Boot_revised.pdf |archive-date=30 Nov 2025 |format=PDF}}</ref>
 
They have also mentioned that unlocking your device voids the warranty. This means if the CPU, battery, or any other component unrelated to unlocking a device should stop functioning, it will not be covered under warranty.<ref name=":0" />
 
Two Senior MotoAgents have stated that the device needs to have an internet connection for one week following the purchase or a reset to allow the functionality of bootloader unlocking.<ref>{{Cite web |author=Vlug1 |title=OEM unlock option greyed out |url=https://forums.lenovo.com/t5/moto-g52/OEM-unlock-option-greyed-out/m-p/5289637 |website=Lenovo |date=9 Feb 2024 |access-date=28 Feb 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0301-1350-44/https://forums.lenovo.com:443/t5/moto-g52/OEM-unlock-option-greyed-out/m-p/5289637 |archive-date=1 Mar 2026}}</ref><ref>{{Cite web |author=Bomkz |title=OEM Unlock option greyed out |url=https://forums.lenovo.com/t5/motorola-one-5G-ACE/OEM-Unlock-option-greyed-out/m-p/5232007 |website=Lenovo |date=17 Jun 2023 |access-date=28 Feb 2026 |url-status=live |archive-url=https://web.archive.org/web/20250211083509/https://forums.lenovo.com/t5/motorola-one-5G-ACE/OEM-Unlock-option-greyed-out/m-p/5232007 |archive-date=11 Feb 2025}}<!-- https://archive.is/Q1CpC <— The only _reliable_ archive capture. Use only if _truly necessary_ since Archive.today has engaged in DDoS activity. -Sojourna --></ref>
 
According to a post on Motorola's official forum from one of the MotoAgents, once the device reaches a certain age (no specific age is given), it becomes unable to get a key to unlock the bootloader.<ref>{{Cite web |author=Agent_Jess |title=Your device does not qualify for bootloader unlocking. |url=https://forums.lenovo.com/t5/MOTOROLA-Android-Developer-Community/Your-device-does-not-qualify-for-bootloader-unlocking/m-p/5234690?page=3#6297769 |website=Lenovo |date=26 Mar 2024 |access-date=28 Feb 2026 |url-status=live |archive-url=https://web.archive.org/web/20250708170853/https://forums.lenovo.com/t5/MOTOROLA-Android-Developer-Community/Your-device-does-not-qualify-for-bootloader-unlocking/m-p/5234690?page=3 |archive-date=8 Jul 2025}}</ref>
 
Most E-series models, devices with [[Android]] GO pre-installed, some MTK models, [[Amazon Prime]] devices do not support the official bootloader unlock method.<ref>{{Cite web
|author=Agent_Rizza |title=How to root Moto E13 |url=https://forums.lenovo.com/t5/moto-e13/How-to-root-Moto-E13/m-p/5302949?page=1#6312054 |website=Lenovo |date=11 Apr 2024 |access-date=28 Feb 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0301-1421-45/https://forums.lenovo.com/t5/moto-e13/How-to-root-Moto-E13/m-p/5302949?page=1#6312054 |archive-date=1 Mar 2026}}</ref>
 
====ODM devices====
There is a strong possibility that devices not created by Motorola's core development team but purchased from ODMs will not be able to be officially unlocked.<ref>{{Cite web |author=Lost-Entrepreneur439 |title=bootloader-unlock-wall-of-shame - motorola |url=https://github.com/melontini/bootloader-unlock-wall-of-shame/blob/main/brands/motorola/README.md#unofficial-ways |website=GitHub |date= |access-date=28 Feb 2026 |url-status=live |archive-url=http://web.archive.org/web/20250729025627/https://github.com/melontini/bootloader-unlock-wall-of-shame/blob/main/brands/motorola/README.md |archive-date=29 Jul 2025}}</ref><ref>{{Cite web |author=shomykohai |title=Moto g24 bootloader unlock ideas |url=https://github.com/orgs/moto-fogorow/discussions/1 |website=GitHub |date=31 Jan 2025 |access-date=28 Feb 2026 |url-status=live |archive-url=http://web.archive.org/web/20251007190502/https://github.com/orgs/moto-fogorow/discussions/1 |archive-date=7 Oct 2025}}</ref>
 
For example, the Moto G24, G24 Power, E7 and E7 Power models manufactured by Tinno have a blocked bootloader unlock feature if the device is not a development device. Even if this lock can be bypassed, the bootloader will automatically lock after rebooting the device if it is not a development device.<ref>{{Cite web |author= |title=Bootloader {{!}} Motorola G24/G24 Power |url=https://fogorow.fuckyoumoto.xyz/docs/dev/bootloader#official-way |website=****youmoto |date= |access-date=28 Feb 2026 |url-status=live |archive-url=http://web.archive.org/web/20251007190438/https://fogorow.fuckyoumoto.xyz/docs/dev/bootloader/ |archive-date=7 Oct 2025}}</ref>
 
The only way bypass it is to flash a [https://fogorow.fuckyoumoto.xyz/docs/modding/custom-bootloader custom ChouChou bootloader] specially ported for your device, that will disable this check.
 
====Intentional bootloader unlock restriction on some Motorola models====
On some smartphone models, bootloader unlocking is officially impossible.
 
For example, on the "Moto G13/G23/G24/G24 Power" models, the <code>fastboot oem get_unlock_data</code> command is missing.<ref>{{Cite web |author= |title=Bootloader {{!}} Motorola G23/G13 |url=https://penangf.fuckyoumoto.xyz/docs/dev/bootloader/#official-unlocking-method |website=****youmoto |date= |access-date=28 Feb 2026 |url-status=live |archive-url=http://web.archive.org/web/20251007190337/https://penangf.fuckyoumoto.xyz/docs/dev/bootloader/ |archive-date=7 Oct 2025}}</ref> This command is necessary to obtain unique identifiers, which are then used to generate an unlock key. Besides, there are no officially documented alternative methods of getting the key on these phone models.
 
Notably, on more affordable devices with the same SoC, such as the Moto G31, bootloader unlocking was officially available.
 
For a long time, customers submitted requests on Motorola's official forum, asking for the ability to obtain an unlock key or an alternative method.<ref>{{Cite web |author=Sylwoo |title=Motorola Moto G13/G23 bootloader |url=https://forums.lenovo.com/t5/moto-g13/Motorola-Moto-G13-G23-bootloader/m-p/5342278 |website=Lenovo |date=27 Oct 2024 |access-date=28 Feb 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0301-1448-19/https://forums.lenovo.com:443/t5/moto-g13/Motorola-Moto-G13-G23-bootloader/m-p/5342278 |archive-date=1 Mar 2026}}</ref><ref>{{Cite web |author=WiktorMC |title=How to unlock bootloader on Motorola moto G23? |url=https://forums.lenovo.com/t5/MOTOROLA-Android-Developer-Community/How-to-unlock-bootloader-on-Motorola-moto-G23/m-p/5277660 |website=Lenovo |date=26 Dec 2023 |access-date=28 Feb 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0301-1456-34/https://forums.lenovo.com:443/t5/MOTOROLA-Android-Developer-Community/How-to-unlock-bootloader-on-Motorola-moto-G23/m-p/5277660 |archive-date=1 Mar 2026}}</ref><ref>{{Cite web |author=talha1276 |title=Moto G23 Bootloader unlock request |url=https://forums.lenovo.com/t5/MOTOROLA-Android-Developer-Community/Moto-G23-Bootloader-unlock-request/m-p/5319977 |website=Lenovo |date=5 Jul 2025 |access-date=28 Feb 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0301-1502-24/https://forums.lenovo.com:443/t5/MOTOROLA-Android-Developer-Community/Moto-G23-Bootloader-unlock-request/m-p/5319977 |archive-date=1 Mar 2026}}</ref><ref>{{Cite web |author=DiabloSat |title=Moto G23 – Request to include SID Keys in next OTA Update |url=https://forums.lenovo.com/t5/moto-g23/Moto-G23-%E2%80%93-Request-to-include-SID-Keys-in-next-OTA-Update/m-p/5344909 |website=Lenovo |date=10 Nov 2024 |access-date=28 Feb 2026 |url-status=live |archive-url=https://megalodon.jp/2026-0301-1505-52/https://forums.lenovo.com:443/t5/moto-g23/Moto-G23-%E2%80%93-Request-to-include-SID-Keys-in-next-OTA-Update/m-p/5344909 |archive-date=1 Mar 2026}}</ref> However, MotoAgents either ignored these messages or responded with: ''"- This phone does not support bootloader unlocking"''.
 
Later, after numerous inquiries, Motorola issued a formal response: ''"- We will forward this information to the developers."'' However, no further action was taken.
 
Over time, a community of enthusiasts successfully unlocked the bootloader on Moto G13/G23 by de-compiling the lk (Little Kernel, bootloader) partition, studying the key generation algorithm, and creating a key generator (keygen).<ref>{{Cite web |author= |title=Bootloader {{!}} Motorola G23/G13 |url=https://penangf.fuckyoumoto.xyz/docs/dev/bootloader/#bootloader-unlock |website=****youmoto |date= |access-date=28 Feb 2026 |url-status=live |archive-url=http://web.archive.org/web/20251007190337/https://penangf.fuckyoumoto.xyz/docs/dev/bootloader/ |archive-date=7 Oct 2025}}</ref><ref>{{Cite web |author= |title=OEM key algorithm {{!}} Motorola G23/G13 |url=https://penangf.fuckyoumoto.xyz/docs/dev/oem-key-algorithm |website=****youmoto |date= |access-date=28 Feb 2026 |url-status=live |archive-url=http://web.archive.org/web/20251007190411/https://penangf.fuckyoumoto.xyz/docs/dev/oem-key-algorithm/ |archive-date=7 Oct 2025}}</ref><ref>{{Cite web |author= |title=****youmoto-utils/oem_keygen.py |url=https://github.com/moto-penangf/fuckyoumoto/blob/main/oem_keygen.py |website=GitHub |date= |access-date=28 Feb 2026 |url-status=live |archive-url=https://web.archive.org/web/20250810173853/https://github.com/fuckyoumoto/fuckyoumoto-utils/blob/main/oem_keygen.py |archive-date=10 Aug 2025}}</ref> This proves that bootloader unlocking was originally intended to be possible, ''but Motorola deliberately concealed it from customers by refusing to provide the necessary keys.''
 
Motorola specifically avoids offering the necessary keys and tools for bootloader unlocking on models with Spreadtrum/Unisoc SoCs, which are often used in more affordable devices.
 
====List of phones with bootloader unlocking disabled====
This not a complete list of models, in which bootloader cannot be unlocked officially:
*Moto E22i
*Moto E14
*Moto E13
*Moto E7 / E7 Power
*Moto G13 / G23
*Moto G14
*Moto G24 / G24 Power
*Moto G22
 
===Live lock screen (''2024'')===
In late 2024, Motorola had installed an [[adware]] app called [https://play.google.com/store/apps/details?id=com.taboola.mip Live lock screen] (from Taboola) for their recent devices under the guise of a "security update".<ref>{{Cite web |last=Cubbins |first=Dwayne |title=Motorola users noticing ads on lock screen after recent system updates |url=https://techissuestoday.com/motorola-lock-screen-ads-articles/ |website=Tech-Issues Today |date=21 Nov 2024 |access-date=18 Jun 2025 |url-status=live |archive-url=https://web.archive.org/web/20250508185348/https://techissuestoday.com/motorola-lock-screen-ads-articles/ |archive-date=8 May 2025}}</ref> This is installed as a system-level app and so cannot be deleted, with some speculating Motorola "might be looking for new revenue streams". Some users have found workarounds to removing the app from their phones involving the use of a computer's terminal:<ref name="Reddit">{{Cite web |author=Legal Literature1356 |title=Remove Live lock screen permanently using ADB commands |url=https://old.reddit.com/r/motorola/comments/1h0klyj/remove_live_lock_screen_permanently_using_adb/ |website=[[Reddit]] |date=26 Nov 2024 |access-date=18 Jun 2025 |url-status=dead |archive-url=http://web.archive.org/web/20250121123239/https://old.reddit.com/r/motorola/comments/1h0klyj/remove_live_lock_screen_permanently_using_adb/ |archive-date=21 Jan 2025}}</ref>
<blockquote>1- Download adb files from given link and extract it in your PC (It also includes this video tutorial in Full HD format in case reddit compressed it here. https://drive.google.com/file/d/16cEtQFyLRfR216j7McXS4UpBIV4jcFPL/view?usp=drivesdk
 
2- Connect your phone to your PC using usb cable.
 
3- Tap multiple times in your phone build number until developer options in not unlock.
 
4- Enable Developer options and then USB debugging.
 
5- Open "cmd-here" terminal files as admisstrator from that given folder and give these commands.
 
adb devices
 
adb shell
 
pm uninstall -k --user 0 com.taboola.mip
 
6- Restart your phone.
 
''- u/Legal Literature1356''</blockquote>
<blockquote>Not at all to detract from OP, but if you dont trust .rar files with .exes in them: You can use official sources for "andriod platform tools" from here https://developer.android.com/tools/releases/platform-tools and you dont need "cmd-here", (all it doesis opens a command prompt in the folder it sits in). instead, open command prompt as per usual ("cmd" in windows search does it), click on the address bar of whereever your andriod tools are, copy that, then use that as below.
 
cd C:\Users\Main\Desktop\New folder\platform-tools
 
adb devices
 
adb shell
 
pm uninstall -k --user 0 com.taboola.mip
 
Other useful bits, my one had a different package name:
 
pm uninstall -k --user 0 com.taboola.ody
 
and this lists the packages in your phone, incase they have changed the name:
 
adb devices
 
adb shell
 
adb shell pm list packages
 
''- u/Etalon3141''<ref>{{Cite web |author=Etalon3141 |title=Remove Live lock screen permanently using ADB commands |url=https://old.reddit.com/r/motorola/comments/1h0klyj/remove_live_lock_screen_permanently_using_adb/m5rap82/ |website=[[Reddit]] |date=6 Jan 2025 |access-date=28 Feb 2026 |url-status=dead |archive-url=http://web.archive.org/web/20250121123239/https://old.reddit.com/r/motorola/comments/1h0klyj/remove_live_lock_screen_permanently_using_adb/ |archive-date=21 Jan 2025}}</ref></blockquote>
 
==Products==
{{Ph-C-P}}
 
==See also==
{{Ph-C-SA}}
 
==References==
{{Reflist}}
 
[[Category:Motorola]]
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