Consumer_Action_Taskforce

Consumer Action Taskforce:Categorization: Difference between revisions

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[[File:Company-product category system overview.png|thumb|An overview of the company-product category system.]]
This article describes how categories are chosen for different types of pages. This is useful for users who want to help maintain the wiki by clearing out uncategorized pages ([[Special:UncategorizedPages|list]]), uncategorized categories ([[Special:UncategorizedCategories|list]]) and wanted categories ([[Special:WantedCategories|list]]).
This article describes how categories are chosen for different types of pages. This is useful for users who want to help maintain the wiki by clearing out uncategorized pages ([[Special:UncategorizedPages|list]]), uncategorized categories ([[Special:UncategorizedCategories|list]]) and wanted categories ([[Special:WantedCategories|list]]).


Users who frequently create new pages also need this information.
Users who frequently create new pages also need this information.
<div class="cat-image-fullwidth">[[File:Category link graph.png|An overview of the company-product category system.]]</div>


__TOC__
== Articles ==
[[File:Incident categories.png|thumbnail]]
=== Incident articles ===
== Incidents ==
[[File:Incident category graph.png|349x62px|thumbnail|Incident article categories]]
An incident can apply to a specific product, service, website, piece of software, a whole product line or a company (and/or all of its products).


An incident can apply to a specific product, a whole product line or a company (and/or all of its products) in general.
* An incident that applies to a '''specific product''', service, website or piece of software should belong to that category. For example, the [[Pixel 4a Battery Performance Program]] article belongs to <code><nowiki>[[Category:Pixel 4a]]</nowiki></code>.
 
* An incident that applies to a '''whole product line''' should belong to that product line's category. For example, [[Fitbit Sense and Versa 3 Battery Performance Program]] belongs to <code><nowiki>[[Category:Fitbit Sense]]</nowiki></code> and <code><nowiki>[[Category:Fitbit Versa 3]]</nowiki></code>.
An incident that applies to a specific product should belong to that product's category. For example, the [[Pixel 4a Battery Performance Program]] article should belong to <code><nowiki>[[Category:Pixel 4a]]</nowiki></code>.
* An incident that applies to '''all of a company's products''', or that should be known by anyone considering paying for one of their products, should belong to the company's category. For example, [[Disney wrongful-death lawsuit]] belongs to <code><nowiki>[[Category:Disney]]</nowiki></code>.
 
An incident that applies to a whole product line should belong to that product line's category.<!-- TODO: example -->
 
An incident that applies to all of a company's products, or that should be known to anyone considering buying one of their products, should belong to the company's category.


Incidents should also be categorized according to the categories in [[:Category:Incidents]]. These categories are a work in progress, and this section will be updated once a system has been established.
Incidents should also be categorized according to the categories in [[:Category:Incidents]]. These categories are a work in progress, and this section will be updated once a system has been established.
<span id="Company pages"/>
== Companies ==
[[File:Screenshot of top of Nike page.png|thumbnail|An example of a company article]]


=== Company articles ===
=== Company articles ===
[[File:Company article category graph.png|67x131px|thumbnail|Company article categories]]
Company '''articles''' belong to their respective category. For example, the [[Sony]] article belongs to <code><nowiki>[[Category:Sony]]</nowiki></code>.


[[File:Company category.drawio.png|thumbnail|Company '''articles''' belong to their corresponding category. Company '''categories''' can belong to multiple categories, each of which can also belong to multiple categories, with the top level ones belonging to the [[:Category:Companies|Companies]] category.]]
{{Clear}}
Company '''articles''' belong to their respective category. For example, the [[Sony]] article belongs to <code><nowiki>[[Category:Sony]]</nowiki></code>.
=== Product, product line, service, website and software articles ===
[[File:Product article category graph.png|188x55px|thumbnail|Product, product line, service, website and software article categories]]
Product line, service, website and software articles belong to their respective category. For example, the [[Google Pixel]] article belongs to <code><nowiki>[[Category:Google Pixel]]</nowiki></code>.


== Categories ==
=== Company categories ===
=== Company categories ===
 
[[File:Company category graph.png|140x136px|thumbnail|Company categories]]
==== Rules ====
==== Rules ====
Company '''categories''' are categorized [[:Category:Companies|by industry]]. To avoid confusion, they are categorized based on how the corresponding article is categorized on Wikipedia.
Company '''categories''' are categorized [[:Category:Companies|by industry]]. To avoid confusion, they are categorized based on how the corresponding article is categorized on Wikipedia.


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==== Example ====
==== Example ====
As an example, consider the Wikipedia page for [[wikipedia:Sony|Sony]], one of the companies with the most categories on Wikipedia:
As an example, consider the Wikipedia page for [[wikipedia:Sony|Sony]], one of the companies with the most categories on Wikipedia:


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</div><!-- mw-collapsible mw-collapsed -->


<span id="Product pages"/>
== Products, product lines, services, websites and software ==
<!-- TODO: add more examples to all subsections -->
<!-- TODO: Screenshot of a product article -->
Articles can be about a combination of products, product lines, services, websites and software. The distinction between some of these terms is vague, so this wiki chooses to take liberties from Wikipedia's system.
Product categories are treated differently, so they are discussed first.
[[File:Product category.png|thumbnail]]
=== Product categories ===
=== Product categories ===
 
[[File:Product category graph.png|75x110px|thumbnail|Product categories]]
A product's category page belongs to the product line's category page. For example, [[:Category:Pixel 4a]] belongs to <code><nowiki>[[Category:Google Pixel]]</nowiki></code>.
A product's category page belongs to the product line's category page. For example, [[:Category:Pixel 4a]] belongs to <code><nowiki>[[Category:Google Pixel]]</nowiki></code>.
<div style="clear:{{{1|both}}};"></div><!-- Add just enough space so the next section lines up with the image, in order to make it clear which image belongs to which section. -->
[[File:Product category when no product line.png|thumbnail|Product '''articles''' belong to their corresponding category '''when not part of a product line'''. The corresponding '''category''' page can belong to multiple categories, each of which can also belong to multiple categories, with the top level ones belonging to the [[:Category:Products|'''Products''']] category. The product's category page should belong to the manufacturer's category page.]]
=== Products that do not belong to a line of products ===


Some products, such as [[wikipedia:Google Glass|Google Glass]], do not belong to a line of products. These products should be categorized as if they themselves are product lines, i.e. they should follow the rules in the following two sections.
Some products, such as [[wikipedia:Google Glass|Google Glass]], do not belong to a line of products. These products should be categorized as if they themselves are product lines, i.e. they should follow the rules in the following two sections.
=== Product line, service, website and software articles ===
[[File:Product line category.png|thumbnail|'''Articles''' belong to their corresponding category. '''Categories''' can belong to multiple categories, each of which can also belong to multiple categories, with the top level ones belonging to the [[:Category:Products|'''Products''']] category. '''A category page should belong to the manufacturer, service provider and/or developer's category page.''']]
Product line, service, website and software articles belong to their respective category. For example, the [[Google Pixel]] article belongs to <code><nowiki>[[Category:Google Pixel]]</nowiki></code>.


=== Product line, service, website and software categories ===
=== Product line, service, website and software categories ===
[[File:Product line category graph.png|607x136px|thumbnail|Product line, service, website and software categories]]
Articles can be about a combination of products, product lines, services, websites and software. The distinction between some of these terms is vague, so this wiki chooses to take liberties from Wikipedia's system.


==== Rules ====
==== Rules ====
A category page should belong to the manufacturer, service provider and/or developer's category page. For example, [[:Category:Google Pixel]] should belong to [[:Category:Google]].
A category page should belong to the manufacturer, service provider and/or developer's category page. For example, [[:Category:Google Pixel]] should belong to [[:Category:Google]].


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==== Example ====
==== Example ====
As an example, consider the Google Pixel product line. Categories can be sourced from the following articles on Wikipedia:
As an example, consider the Google Pixel product line. Categories can be sourced from the following articles on Wikipedia:
* Pixel 4a
* Pixel 4a
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</pre>
</pre>
</div><!-- mw-collapsible mw-collapsed -->[[Category:CAT]]
</div><!-- mw-collapsible mw-collapsed -->[[Category:CAT]]
[[File:Company-product category system overview.png|thumb|An overview of the company-product category system.]]


== Rationale ==
== Rationale ==
=== Introduction ===
=== Introduction ===
This section explains the rationale for the current design of the company and product category hierarchy. It approaches the problem of a reader trying to find all incidents associated with a product they're considering purchasing.
This section explains the rationale for the current design of the company and product category hierarchy. It approaches the problem of a reader trying to find all incidents associated with a product they're considering purchasing.


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=== Duplication of information ===
=== Duplication of information ===
There is some information that cannot be represented on the product's article because it affects multiple products. Information that affects multiple products cannot be repeated across those product pages because this information duplication would greatly increase the work associated with improving and amending the information.
There is some information that cannot be represented on the product's article because it affects multiple products. Information that affects multiple products cannot be repeated across those product pages because this information duplication would greatly increase the work associated with improving and amending the information.


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=== The importance of product line articles ===
=== The importance of product line articles ===
In order to reduce the amount of articles, a contributor may consider moving the product line information to the company article. However, when the user, considering buying the product, looks at the company article, they have to wade through information about product lines that they are not interested in. Thus, product line articles are critical for ensuring that readers only read about incidents that affect the products they are considering buying.
In order to reduce the amount of articles, a contributor may consider moving the product line information to the company article. However, when the user, considering buying the product, looks at the company article, they have to wade through information about product lines that they are not interested in. Thus, product line articles are critical for ensuring that readers only read about incidents that affect the products they are considering buying.


=== Conclusion ===
=== Conclusion ===
To recap the user's process: The wiki contains a product article, a product line article and a company article. The user lands on the product article page because they searched for it. This article does not contain all incidents affecting the product, so they navigate to the product line article. After that, they navigate to the company article. None of these articles contain incidents that do not affect their product.
To recap the user's process: The wiki contains a product article, a product line article and a company article. The user lands on the product article page because they searched for it. This article does not contain all incidents affecting the product, so they navigate to the product line article. After that, they navigate to the company article. None of these articles contain incidents that do not affect their product.
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