RepairShopr Data Privacy: Difference between revisions

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=RepairShopr changing terms of service=

[[RepairShopr]], a [[Software as a service|software-as-a-service]] (SaaS) platform used primarily for [[customer-relationship management]] (CRM) and ticketing in repair shops, has as of December 2024 been the subject of scrutiny, because of changes in its [[terms of service]]. While the platform was previously praised for its utility and robust features, concerns have arisen about data-usage policies and subscription practices after its acquisition by [[Synchro]], leading to dissatisfaction among long-term users.<ref name=":1">[https://www.youtube.com/watch?v=bu_rjYHZj9I "Repairshopr responds to TOS changes by gaslighting users: MIGRATE OFF THIS SINKING SHIP!"] - youtube.com - accessed 2025-02-03</ref>

'''[[RepairShopr]]''', a [[Software as a service|software-as-a-service]] (SaaS) platform used primarily for [[customer-relationship management]] (CRM) and ticketing in repair shops, has as of December 2024 been the subject of scrutiny, because of changes in its [[terms of service]]. While the platform was previously praised for its utility and robust features, concerns have arisen about data-usage policies and subscription practices after its acquisition by [[Synchro]], leading to dissatisfaction among long-term users.<ref name=":1">[https://www.youtube.com/watch?v=bu_rjYHZj9I "Repairshopr responds to TOS changes by gaslighting users: MIGRATE OFF THIS SINKING SHIP!"] - youtube.com - accessed 2025-02-03</ref>

==Background==

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 =RepairShopr changing terms of service=
-[[RepairShopr]], a [[Software as a service|software-as-a-service]] (SaaS) platform used primarily for [[customer-relationship management]] (CRM) and ticketing in repair shops, has as of December 2024 been the subject of scrutiny, because of changes in its [[terms of service]]. While the platform was previously praised for its utility and robust features, concerns have arisen about data-usage policies and subscription practices after its acquisition by [[Synchro]], leading to dissatisfaction among long-term users.<ref name=":1">[https://www.youtube.com/watch?v=bu_rjYHZj9I "Repairshopr responds to TOS changes by gaslighting users: MIGRATE OFF THIS SINKING SHIP!"] - youtube.com - accessed 2025-02-03</ref>
+'''[[RepairShopr]]''', a [[Software as a service|software-as-a-service]] (SaaS) platform used primarily for [[customer-relationship management]] (CRM) and ticketing in repair shops, has as of December 2024 been the subject of scrutiny, because of changes in its [[terms of service]]. While the platform was previously praised for its utility and robust features, concerns have arisen about data-usage policies and subscription practices after its acquisition by [[Synchro]], leading to dissatisfaction among long-term users.<ref name=":1">[https://www.youtube.com/watch?v=bu_rjYHZj9I "Repairshopr responds to TOS changes by gaslighting users: MIGRATE OFF THIS SINKING SHIP!"] - youtube.com - accessed 2025-02-03</ref>
 ==Background==