Consumer_Action_Taskforce

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| Industry = Home security
| Industry = Home security
| Official Website = https://blinkforhome.com/
| Official Website = https://blinkforhome.com/
| Logo = QuestionMark.svg
| Logo = Blink.png
}}
}}'''{{wplink|Blink Home |Blink}}''' is a manufacturer of home security cameras owned by [[Amazon]]. The company was acquired from Immedia Semiconductor as a subsidiary in 2017.<ref>{{Cite web|url=https://www.androidcentral.com/amazon-buys-smart-doorbell-and-camera-maker-blink|title=Amazon buys smart doorbell and camera maker Blink|first=Joe|last=Maring|date=2017-12-22|work=Android Central|access-date=2025-03-15|archive-url=https://web.archive.org/web/20231103194309/https://www.androidcentral.com/amazon-buys-smart-doorbell-and-camera-maker-blink|archive-date=2023-11-03|url-status=live}}</ref>
==Consumer impact summary==
====Freedom====
Users are limited to the Blink app to manage their cameras, although there are plugins for services, such as Home Assistant.<ref>{{Cite web|url=https://www.home-assistant.io/integrations/blink/|title=Blink - Home Assistant|work=Home Assistant|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250118100349/https://www.home-assistant.io/integrations/blink/|archive-date=2025-01-18|url-status=live}}</ref>


'''Blink Home''' is a manufacturer of home security cameras owned by [[Amazon]], the company was acquired as a subsidiary in 2017.<ref>https://www.androidcentral.com/amazon-buys-smart-doorbell-and-camera-maker-blink</ref>
====Privacy====
According to the privacy policy, users are allowed to delete their accounts through the app and manage customer support's temporary access to cameras during calls. In November 2020, [[Mozilla]] reviewed the Blink system's privacy features and gave it a neutral rating.<ref>{{Cite web|url=https://foundation.mozilla.org/en/privacynotincluded/blink-security-cameras/|title=Blink Security Cameras|work=Mozilla Foundation|date=2020-11-08|access-date=2025-03-17|archive-url=https://web.archive.org/web/20241207170712/https://foundation.mozilla.org/en/privacynotincluded/blink-security-cameras/|archive-date=2024-12-07|url-status=live}}</ref>
 
====Business model====
In 2017, Blink cameras were free to use, though an optional "Blink Seecurity" system could be bought for $9.99/m or $19.99/m depending on the monitoring option.<ref>{{Cite web|url=https://www.theverge.com/circuitbreaker/2017/1/2/14052292/blink-camera-seecurity-price-date|title=Little Blink camera expands into whole-home security, for a price|first=Thomas|last=Ricker|work=TheVerge|date=2017-01-02|access-date=2025-03-17|archive-url=https://web.archive.org/web/20241208013316/https://www.theverge.com/circuitbreaker/2017/1/2/14052292/blink-camera-seecurity-price-date|archive-date=2024-12-08|url-status=live}}</ref> The $90 million acquisition by Amazon was mostly in part to obtain the “energy-efficient processor technology” and to differentiate from other smart home companies with 2-year battery life for cameras.<ref>{{Cite web|url=https://www.geekwire.com/2019/amazons-blink-unveils-new-security-camera-proprietary-chip-enables-two-year-battery-life/|title=Amazon’s Blink unveils new security camera with ‘exclusive’ chip and two-year battery life|first=Todd|last=Bishop|date=2019-05-09|access-date=2025-03-17|work=GeekWire|archive-url=https://web.archive.org/web/20240306095929/https://www.geekwire.com/2019/amazons-blink-unveils-new-security-camera-proprietary-chip-enables-two-year-battery-life/|archive-date=2024-03-06|url-status=live}}</ref>
 
As of 2021, the business model of Blink relies on users  spending monthly or yearly on a Blink subscription plan after the purchase of the cameras.<ref name="SubAmazon">{{Cite web|url=https://www.amazon.com/Blink-Plus-Plan-monthly-auto-renewal/dp/B08JHCVHTY|title=Blink Subscription Plus Plan with monthly auto-renewal|work=Amazon|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250211004340/https://www.amazon.com/Blink-Plus-Plan-monthly-auto-renewal/dp/B08JHCVHTY|archive-date=2025-02-11|url-status=live}}</ref> Before the introduction of subscriptions, Blink significantly increased their user base by offering free cloud storage and devices with  battery life<ref>{{Cite web|url=https://www.amazon.com/Blink-XT2-Outdoor-Security-included/dp/B096ZZ923V|title=Blink XT2 Outdoor/Indoor Smart Security Camera with cloud storage included, 2-way audio, 2-year battery life – 2 camera kit (Used Condition) |work=Amazon|access-date=2025-03-17|archive-url=https://web.archive.org/web/20210908232302/https://www.amazon.com/Blink-XT2-Outdoor-Security-included/dp/B096ZZ923V?smid=A1KWJVS57NX03I&linkCode=sl1&tag=achrafourahoa-20&linkId=2ecbff960d0de3882b6c61a323b5e943&language=en_US&ref_=as_li_ss_tl|archive-date=2021-09-08|url-status=dead}}</ref>
 
====Market control====
Blink is one of the most well known battery-powered camera brands.<ref>{{Cite web|url=https://www.cnet.com/home/security/best-wireless-home-security-cameras/|title=Best Wireless Home Security Cameras of 2025 |first1=Tyler|last1=Lacoma|first2=Macy|last2=Meyer|work=CNET|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250313015340/https://www.cnet.com/home/security/best-wireless-home-security-cameras/|archive-date=2025-03-13|url-status=live}}</ref> Though there are others such as from [[TP-Link]], [[Arlo]], [[Nest]], and [[Eufy]].<ref>{{Cite web|url=https://www.nytimes.com/wirecutter/reviews/best-wireless-outdoor-home-security-camera/|title=The Best Outdoor Security Camera|first=Rachel|last=Cericola|work=New York Times Wirecutter|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250313010507/https://www.nytimes.com/wirecutter/reviews/best-wireless-outdoor-home-security-camera/|archive-date=2025-03-13|url-status=live}}</ref>
 
==Incidents==
 
===Introduction of subscription model===
[[File:Blink subscription chart.png|right|thumb|alt=|Price chart for subscriptions as of March 2025.]]
With the release of the Outdoor 3 and Mini<ref>{{Cite web|url=https://www.techhive.com/article/578452/the-blink-mini-indoor-camera-is-blinks-least-expensive-cam-yet.html|title=The new $35 Blink Mini indoor camera is Blink’s least expensive cam yet|first=Ben|last=Patterson|work=Tech Hive|date=2020-04-02|access-date=2025-03-10|archive-url=https://web.archive.org/web/20220524034607/https://www.techhive.com/article/578452/the-blink-mini-indoor-camera-is-blinks-least-expensive-cam-yet.html|archive-date=2022-05-24|url-status=live}}</ref> in 2020, Blink began switching from a free cloud model to a subscription system (finalized in early 2021<ref>{{Cite web|url=https://www.techhive.com/article/579287/blink-announces-new-storage-options.html|title=Amazon’s Blink offers new storage options for its home security camera line|first=Micheal|last=Brown|work=Tech Hive|date=2021-03-19|access-date=2025-03-10|archive-url=https://web.archive.org/web/20220122142210/https://www.techhive.com/article/579287/blink-announces-new-storage-options.html|archive-date=2022-01-22|url-status=live}}</ref>). The "basic plan" only allows 1 device per account ($3/m or $30/y<ref name="SubAmazon" />), while the "plus plan" allows for unlimited devices and includes an extended device warranty ($10/m or $100/y<ref name="SubAmazon" />).<ref>{{Cite web|url=https://support.blinkforhome.com/en_GB/subscriptions/purchase-blink-subscription-plan|title=Purchasing and Managing Blink Subscription Plans (US) |work=Blink|access-date=2025-03-15|archive-url=https://archive.ph/Y8YOv|archive-date=2025-03-15|url-status=live}}</ref> Previous accounts with Indoor, XT, or XT2 devices were given "legacy" status, which allowed for 7,200 seconds of free cloud storage per sync module.<ref>{{Cite web|url=https://support.blinkforhome.com/en_GB/using-your-camera/blink-storage-options|title=Blink Storage Options|work=Blink|access-date=2025-03-15|archive-url=https://archive.ph/Ctoav|archive-date=2025-03-15|url-status=live}}</ref> Some users with legacy accounts have had issues where the app would have users on a "30 day trial period" when upgrading cameras.<ref>{{Cite web|url=https://www.reddit.com/r/blinkcameras/comments/16gft91/is_legacy_account_gone/|title=Is legacy account gone? : r/blinkcameras|author=u/SandiB14|work=Reddit|archive-url=https://archive.ph/eOPNd|archive-date=2025-03-10|url-status=live}}</ref>
 
Users have complained the app forces you into purchasing a subscription even with local storage, with one user alleging without one they cannot filter clips, cannot have stable doorbell live views, and clip names on the Sync Module 2 local storage are random numbers instead of dates, though others have reported different experiences without a subscription.<ref>{{Cite web|url=https://www.reddit.com/r/blinkcameras/comments/yvqzz6/the_truth_about_blink_without_a_subscription/|title=The Truth about Blink without a subscription. : r/blinkcameras|author=u/sonnythemoney|work=Reddit|date=2022-11-15|access-date=2025-03-10|archive-url=https://archive.ph/H1l6D|archive-date=2025-03-10|url-status=live}}</ref>
<gallery>
File:Blink legacy account popup.PNG|Popup given to legacy accounts.
</gallery>
===Account bans for Homebridge use===
On April 16, 2021, it was reported that Blink accounts using a third-party Homebridge integration were banned.<ref>{{Cite web|url=https://www.theverge.com/22381356/blink-homebridge-crackdown-amazon-subscriptions|title=Why does Amazon hate its most enthusiastic smart home fans?|first=Thomas|last=Ricker|date=2021-04-16|work=TheVerge|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250115210400/https://www.theverge.com/22381356/blink-homebridge-crackdown-amazon-subscriptions|archive-date=2025-01-15|url-status=live}}</ref> The reasons stated by Blink were "due to unsupported scripts or apps running on your system" and "the only automation that is permitted for use with the Blink system is through Alexa and/or IFTTT". According to Colin Bendell, the developer of the plugin, he states that 10,000 users of the plugin "is probably small potatoes for Amazon", as there were over 1 million downloads of the Android app.<ref>{{Cite web|url=https://play.google.com/store/apps/details?id=com.immediasemi.android.blink|title=Blink Home Monitor|work=Google Play|access-date=2025-03-15|archive-url=https://web.archive.org/web/20210728214821/https://play.google.com/store/apps/details?id=com.immediasemi.android.blink|archive-date=2021-07-28|url-status=dead}}</ref>
 
===Planned obsolescence===
For older cameras such as the Indoor, XT, and XT2, the local storage option for the Sync Module 2 cannot be utilized.<ref name="localstorage">{{Cite web|url=https://support.blinkforhome.com/en_GB/using-your-sync-module/sync-module-2-local-storage-operation|title=Blink Storage Options|work=Blink|access-date=2025-03-15|archive-url=https://archive.ph/YEe0k|archive-date=2025-03-15|url-status=live}}</ref> The local storage only exists for the Mini, Doorbell, and Outdoor 3 & 4 model cameras on the Sync Module 2, with the maximum amount of attached storage being 256gb.<ref name="localstorage" /> Although the inclusion of previous camera models in local storage can be changed with a software update, that has not occurred.
 
==Products==
*Modules
**Sync Module (2016)<ref name="BDSSU">{{Cite web|url=https://support.blinkforhome.com/en_GB/blink-device-software-security-updates|title=Blink Device Software Security Updates|work=Blink|access-date=2025-03-15|archive-url=https://archive.ph/Z76S0|archive-date=2025-03-15|url-status=live}}</ref>
**Sync Module 2 (2020)<ref name="BDSSU" />
**Sync Module XR (2024)<ref name="BP">{{Cite web|url=https://blinkforhome.com/products|title=Cameras and Systems|work=Blink|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250304063735/https://blinkforhome.com/products|archive-date=2025-03-04|url-status=live}}</ref>
*Cameras
**Blink Indoor (2016)<ref name="BDSSU" />
**Blink XT (2017)<ref name="BDSSU" />
**Blink XT2 (2018)<ref name="BDSSU" />
**Blink Outdoor 3 (2020)<ref name="BP" />
**Blink Indoor 3 (2020)<ref name="BDSSU" />
**Blink Mini (2020)<ref name="BDSSU" />
**Mini Pan-Tilt (2022)<ref name="BP" />
**Blink Outdoor 4 (2023)<ref name="BP" />
**Blink Mini 2 (2024)<ref name="BP" />
*Doorbell
**Video doorbell (2021)<ref name="BP" />
*Floodlights
**Wired Floodlight Camera (2023)<ref name="BP" />
**Outdoor 3 Floodlight Camera (2020)<ref name="BP" />
**Outdoor 4 Floodlight Camera (2023)<ref name="BP" />


==Controversies==


==References==
==References==
<references />
<references />
[[Category:Home security companies]]
[[Category:Amazon]]
[[Category:Amazon]]
Retrieved from "https://consumerrights.wiki/wiki/Blink"