Shopee: Difference between revisions
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'''[[Wikipedia:Shopee|Shopee Pte., Ltd.]]''', commonly known as '''Shopee''', is an e-commerce website, founded in 2015 in Singapore, operating primarily in southeast Asia and Latin America. Shopee operates under [[Sea Ltd]], which is listed on the New York Stock Exchange under the $SE ticker.<ref>https://finance.yahoo.com/quote/SE</ref> | '''[[Wikipedia:Shopee|Shopee Pte., Ltd.]]''', commonly known as '''Shopee''', is an e-commerce website, founded in 2015 in Singapore, operating primarily in southeast Asia and Latin America. Shopee operates under [[Sea Ltd]], which is listed on the New York Stock Exchange under the $SE ticker.<ref>{{Cite web |title=Sea Limited (SE) |url=https://finance.yahoo.com/quote/SE/ |url-status=live |access-date=19 Mar 2025 |website=yahoo! finance}}</ref> | ||
Shopee | Shopee is for the East outside of China and Latin America as [[Amazon]] is for much of the West. Shopee has been named the largest e-commerce platform in southeast Asia, with almost half of the the region's $47.9 billion in total gross merchandise volume in 2023 being attributed to Shopee.<ref>{{Cite web |title=Ecommerce in Southeast Asia 2023 |url=https://momentum.asia/product/ecommerce-in-southeast-asia-2023/ |url-status=live |access-date=19 Mar 2025 |website=Momentum}}</ref> | ||
Shopee is known to engage in unethical behavior similar to Amazon. While Shopee does not sell the majority of its products directly and relies on a vast number of sellers to shape its online marketplace, the fact that unethical or illegal practices have been allowed to continue for years and are still present to this day without any intervention suggest that Shopee is complicit in misleading | Coincidentally, Shopee is known to engage in unethical behavior similar to Amazon. While Shopee does not sell the majority of its products directly and relies on a vast number of sellers to shape its online marketplace, the fact that unethical or illegal practices have been allowed to continue for years and are still present to this day without any intervention suggest that Shopee is complicit in misleading consumers. | ||
==Review Manipulation== | ==Review Manipulation== | ||
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Shopee enables its sellers to completely change a listed product in title, description and images, while retaining reviews of the originally listed product. This allows sellers to boost newly launched products which would not yet have any buyers, to have glowing 5-star reviews off the bat. | Shopee enables its sellers to completely change a listed product in title, description and images, while retaining reviews of the originally listed product. This allows sellers to boost newly launched products which would not yet have any buyers, to have glowing 5-star reviews off the bat. | ||
[[File:Shopee manipulated product listing carry forward old reviews.png|thumb|Product review hijacking example: Multiple 5 star reviews on the Shopee product page of a Dell UltraSharp U4025QW monitor dating back as early as June 2021. The Dell UltraSharp U4025QW was announced on January 3, 2024 and "available globally beginning February 27, 2024."]] | [[File:Shopee manipulated product listing carry forward old reviews.png|thumb|Product review hijacking example: Multiple 5 star reviews on the Shopee product page of a Dell UltraSharp U4025QW monitor dating back as early as June 2021. The Dell UltraSharp U4025QW was announced on January 3, 2024 and "available globally beginning February 27, 2024."]] | ||
In the pictured example of a Dell UltraSharp U4025QW monitor, there are multiple 5 star reviews on its Shopee product page dating back as early as June 2021.<ref>https://shopee.sg/%E3%80%90Same-Day-Delivery%E3%80%91Dell-UltraSharp-40-Curved-Thunderbolt%E2%84%A2-Hub-Monitor-U4025QW-i.231994510.7691275253</ref> The Dell UltraSharp U4025QW was announced on January 3, 2024 and "available globally beginning February 27, 2024."<ref>https://www.dell.com/en-sg/blog/meet-the-new-five-star-certified-monitors-for-eye-comfort/</ref> | In the pictured example of a Dell UltraSharp U4025QW monitor, there are multiple 5 star reviews on its Shopee product page dating back as early as June 2021.<ref>https://shopee.sg/%E3%80%90Same-Day-Delivery%E3%80%91Dell-UltraSharp-40-Curved-Thunderbolt%E2%84%A2-Hub-Monitor-U4025QW-i.231994510.7691275253</ref> The Dell UltraSharp U4025QW was announced on January 3, 2024 and "available globally beginning February 27, 2024."<ref>{{Cite web |last=Lee |first=Yoon |date=3 Jan 2024 |title=Meet the New Five-Star Certified Monitors for Eye Comfort |url=https://www.dell.com/en-sg/blog/meet-the-new-five-star-certified-monitors-for-eye-comfort/ |url-status=live |access-date=19 Mar 2025 |website=Dell Blog}}</ref> | ||
==Forced app download== | ==Forced app download== | ||
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==Deterring returns and exchanges== | ==Deterring returns and exchanges== | ||
Shopee and its sellers operate under the very South East Asian low trust principle which assumes the customer is always lying. The default way to handle returns and exchanges is to always ask for the original product back. | Shopee and its sellers operate under the very South East Asian low trust principle, which assumes the customer is always lying. The default way to handle returns and exchanges is to always ask for the original product back. | ||
This makes it challenging for returning products that are low priced but bulky (e.g. clothes drying rack) and/or require assembly (e.g. cheap Chinese furniture, which make up the bulk of furniture across Shopee's regional websites). | This makes it challenging for returning products that are low-priced, but bulky (e.g., a clothes drying rack) and/or require assembly (e.g., cheap Chinese furniture, which make up the bulk of furniture across Shopee's regional websites). | ||
==Gating content behind a login wall== | ==Gating content behind a login wall== | ||
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==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Shopee Pte.]] | |||
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