Leo Express: Difference between revisions
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{{InfoboxCompany | {{InfoboxCompany | ||
| Name = Leo Express | | Name = Leo Express | ||
| Type = | | Type = Private | ||
| Founded = 2010 | | Founded = 2010 | ||
| Industry = Public Transport | | Industry = Public Transport | ||
| Official Website = http:// | | Official Website = http://leoexpress.com/ | ||
| Logo = Leo Express.svg | | Logo = Leo Express.svg | ||
}} | }} | ||
'''[[wikipedia:Leo_Express|Leo Express]]''' is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia, and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia, and Ukraine. | '''[[wikipedia:Leo_Express|Leo Express]]''' is a railway operator established in 2010. The company runs trains in the Czech Republic, Slovakia, and Poland. In addition, the company also runs buses to Poland, Germany, Austria, Southern Bohemia, and Ukraine. | ||
Customers have the option to purchase tickets through the Leo Express website or the Leo Express mobile application.<ref>https://www.leoexpress.com/en/about-us/mobile-app</ref> | Customers have the option to purchase tickets through the Leo Express website or the Leo Express mobile application.<ref>{{Cite web |title=Mobile app |url=https://www.leoexpress.com/en/about-us/mobile-app |publisher=Leo Express |language=en |format=product page}}</ref> | ||
== | ==Leo Express website and app== | ||
[[File:LeoExpress DarkPattern1.png|alt=Screenshot of a Leo Express menu in Slovakian. The menu shows a list of possible passenger age groups. Passengers can be added or removed with plus and minus buttons. In the screenshot, a "Youth ages 16-25" passenger has been added. It is not visually clear that this passenger can be clicked on to choose a discount.|thumb|296x296px|Screenshot of Leo Express passenger and discount menu. It is not visually clear that the option "Youth ages 16-25" (Slovak: Mľadý 16-25 rokov 1) is selectable.]] | The following [[Dark patterns]] have been identified for their services:[[File:LeoExpress DarkPattern1.png|alt=Screenshot of a Leo Express menu in Slovakian. The menu shows a list of possible passenger age groups. Passengers can be added or removed with plus and minus buttons. In the screenshot, a "Youth ages 16-25" passenger has been added. It is not visually clear that this passenger can be clicked on to choose a discount.|thumb|296x296px|Screenshot of Leo Express passenger and discount menu. It is not visually clear that the option "Youth ages 16-25" (Slovak: Mľadý 16-25 rokov 1) is selectable.]] | ||
===Obstruction of 100% discount fare=== | ===Obstruction of 100% discount fare=== | ||
In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.<ref>https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/</ref> | In Slovakia, certain groups of people (children, students, seniors, etc.) have the right to register a passenger card that enables them to use certain railway services for free. Some of Leo Express's services fall into this category.<ref>{{Cite web |author=Zuzana Hlavačková |date=21 Dec 2023 |title=Vlaky zadarmo nie sú pre všetkých, nárok cestovať bez platenia nemá ani každý senior. Kto ich môže využiť? |url=https://uzitocna.pravda.sk/ako-vybavit/clanok/693300-vlaky-zadarmo-nie-su-pre-vsetkych-kto-ich-moze-vyuzit/ |publisher=Pravda |language=sk |format=article}}</ref> | ||
To make use of the 100% discount fare on Leo Express trains, customers have to:<ref>https://www.leoexpress.com/sk</ref> | To make use of the 100% discount fare on Leo Express trains, customers have to:<ref>{{Cite web |title=Leo Express |url=https://www.leoexpress.com/sk |publisher=Leo Express |language=sk |format=company page}}</ref> | ||
#Register an account, if they are using the mobile application | #Register an account, if they are using the mobile application | ||
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#Click confirm | #Click confirm | ||
By contrast, the same system implemented by [[wikipedia:Železničná_spoločnosť_Slovensko|ZSSK]] (''Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic''):<ref>https://predaj.zssk.sk/passenger</ref> | By contrast, the same system implemented by [[wikipedia:Železničná_spoločnosť_Slovensko|ZSSK]] (''Železničná Spoločnosť Slovensko, English: Railway Company of the Slovak Republic''):<ref>{{Cite web |title=Predaj |url=https://predaj.zssk.sk/passenger |publisher=ZSSK |language=sk |format=sales page}}</ref> | ||
#At checkout, select passenger age group | #At checkout, select passenger age group | ||
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==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Leo Express]] | |||
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