Cloudflare: Difference between revisions - Consumer_Action

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[https://en.wikipedia.org/wiki/Cloudflare Cloudflare, Inc.] is an American company that offers a wide range of web services. Due to its widespread adoption, Cloudflare's services play a critical role in the modern web infrastructure.

==~~Forced ID theft and face recognition~~==

== Consumer impact summary ==

{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):

* User Freedom

* User Privacy

* Business Model

* Market Control}}

==Anti-consumer practices==

=== Forced ID theft and face recognition ===

A full day after the sale of domain names, Cloudflare sends the customer a demand to present an ID card and their face in an automated video call with the third party Stripe within 24 hours to be analyzed by a face recognition system, threatening to cancel the sale unless the customer fulfills this requirement that the customer was not informed about before the sale, thereby making the domain names available for squatters to grab. The customer can lose their domain names either by simply not checking their email for 24 hours, which is likely as the sale has already completed and the customer has no reason to check their email again, or by the customer not agreeing to the procedure, which the customer should not, as ID cards are not made for use online. The customer's bank already has a procedure for verifying online purchases by popping up the bank app that has already been verified by visiting the bank in person, showing an ID card to a real person and signing a paper by hand. Stripe could have done like everyone else and delegate the procedure to the bank instead of inventing their own.

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Image:Cloudflare_email_4.png

</gallery>

== References ==

[[Category:Cloudflare]]

@@ Line 6: / Line 6: @@
 [https://en.wikipedia.org/wiki/Cloudflare Cloudflare, Inc.] is an American company that offers a wide range of web services. Due to its widespread adoption, Cloudflare's services play a critical role in the modern web infrastructure.
-==Forced ID theft and face recognition==
+== Consumer impact summary ==
+{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
+* User Freedom
+* User Privacy
+* Business Model
+* Market Control}}
+==Anti-consumer practices==
+=== Forced ID theft and face recognition<!-- NEEDS more refs covering this incident --> ===
 A full day after the sale of domain names, Cloudflare sends the customer a demand to present an ID card and their face in an automated video call with the third party Stripe within 24 hours to be analyzed by a face recognition system, threatening to cancel the sale unless the customer fulfills this requirement that the customer was not informed about before the sale, thereby making the domain names available for squatters to grab. The customer can lose their domain names either by simply not checking their email for 24 hours, which is likely as the sale has already completed and the customer has no reason to check their email again, or by the customer not agreeing to the procedure, which the customer should not, as ID cards are not made for use online. The customer's bank already has a procedure for verifying online purchases by popping up the bank app that has already been verified by visiting the bank in person, showing an ID card to a real person and signing a paper by hand. Stripe could have done like everyone else and delegate the procedure to the bank instead of inventing their own.
@@ Line 20: / Line 28: @@
 Image:Cloudflare_email_4.png
 </gallery>
+== References ==
+<references />
 [[Category:Cloudflare]]