Mega.io: Difference between revisions
Added incident: non-working ticketing system. |
m explained cs issue |
||
| Line 39: | Line 39: | ||
"You did not take action within the 60 day grace period, and continued to use storage quota above the free limit. Your account is now locked. A locked account means you are unable to download, upload or delete data from your account. Let’s fix it: Upgrade to an affordable MEGA Pro plan with sufficient storage space to cover the amount you’re using currently." | "You did not take action within the 60 day grace period, and continued to use storage quota above the free limit. Your account is now locked. A locked account means you are unable to download, upload or delete data from your account. Let’s fix it: Upgrade to an affordable MEGA Pro plan with sufficient storage space to cover the amount you’re using currently." | ||
=== Lack of customer support interface [unconfirmed] === | ===Lack of customer support interface [unconfirmed]=== | ||
Mega.io does not have a working ticketing system on their website. Once logged in, any submitted tickets are not confirmed to you by email, nor is their an inbox within their web interface. | Mega.io does not have a working ticketing system on their website. Once logged in, any submitted tickets are not confirmed to you by email, nor is their an inbox within their web interface. As such, any requests or appeals to locked accounts cannot be tracked once logged in. | ||
==See also== | ==See also== | ||