Amazon: Difference between revisions
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|Amazon removing ability to download Kindle books | |Amazon removing ability to download Kindle books | ||
|2025 | |2025 | ||
|Starting on February | |Starting on February 26, 2025, Amazon removed a feature from its website allowing users to download purchased books to a computer and then copy them manually to a Kindle over USB. | ||
|Starting February 26, 2025, the ‘Download & Transfer via USB’ option will no longer be available. | |Starting February 26, 2025, the ‘Download & Transfer via USB’ option will no longer be available. | ||
|[[Amazon Kindle removes download feature of purchased books]] | |[[Amazon Kindle removes download feature of purchased books]] | ||
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|- | |- | ||
|Amazon adds ads to premium subscription | |Amazon adds ads to premium subscription | ||
|2023 | |2023 – Present | ||
|Amazon added advertisements to previously ad free subscriptions for Prime Video and Echo Show frames. | |Amazon added advertisements to previously ad free subscriptions for Prime Video and Echo Show frames. | ||
|Continues to occur. | |Continues to occur. | ||
| Line 58: | Line 58: | ||
|- | |- | ||
|Amazon allows fraudulent listings | |Amazon allows fraudulent listings | ||
|2014 | |2014 – Present | ||
| | | | ||
|Fraudulent listings continue to be added, some removed. | |Fraudulent listings continue to be added, some removed. | ||
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|<ref group="Video References">https://youtube.com/watch?v=qZCMislL6_I</ref> <ref group="Video References">https://youtube.com/watch?v=7trdHLtsFKM</ref> <ref group="Video References">https://youtube.com/watch?v=B90_SNNbcoU</ref> <ref group="Video References">https://youtube.com/watch?v=DiKflg8Uko4</ref> <ref group="Video References">https://youtube.com/watch?v=y83BS_mK9GE</ref> <ref group="Video References">https://youtube.com/watch?v=Rhb0ID9z4aE</ref> <ref group="Video References">https://youtube.com/watch?v=XZNn2mO3dNQ</ref> <ref group="Video References">https://youtube.com/watch?v=C0YNLWdj9sQ</ref> | |<ref group="Video References">https://youtube.com/watch?v=qZCMislL6_I</ref> <ref group="Video References">https://youtube.com/watch?v=7trdHLtsFKM</ref> <ref group="Video References">https://youtube.com/watch?v=B90_SNNbcoU</ref> <ref group="Video References">https://youtube.com/watch?v=DiKflg8Uko4</ref> <ref group="Video References">https://youtube.com/watch?v=y83BS_mK9GE</ref> <ref group="Video References">https://youtube.com/watch?v=Rhb0ID9z4aE</ref> <ref group="Video References">https://youtube.com/watch?v=XZNn2mO3dNQ</ref> <ref group="Video References">https://youtube.com/watch?v=C0YNLWdj9sQ</ref> | ||
|- | |- | ||
|Amazon allows sellers to bribe customers for better ratings | |Amazon allows sellers to bribe customers for better ratings | ||
|2016 | |2016 – Present | ||
|Amazon sellers give customers gift cards in exchange for positive product reviews; Amazon does nothing to stop this. | |Amazon sellers give customers gift cards in exchange for positive product reviews; Amazon does nothing to stop this. | ||
|Continues to occur. | |Continues to occur. | ||
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|<ref group="Video References">https://youtube.com/watch?v=eS698R-bxuc</ref> | |<ref group="Video References">https://youtube.com/watch?v=eS698R-bxuc</ref> | ||
|- | |- | ||
|Amazon has bad marketplace algorithms | |Amazon has bad marketplace algorithms | ||
|2023 | |2023 – Present | ||
| | | | ||
|Algorithms still seem to be nonbeneficial. | |Algorithms still seem to be nonbeneficial. | ||
| Line 78: | Line 78: | ||
|<ref group="Video References">https://youtube.com/watch?v=tAaSXz8CBMc</ref> | |<ref group="Video References">https://youtube.com/watch?v=tAaSXz8CBMc</ref> | ||
|- | |- | ||
|Amazon trashes refurbished market | |Amazon trashes refurbished market | ||
| | |2022–2023 | ||
| | | | ||
|Unknown | |Unknown | ||
| Line 85: | Line 85: | ||
|<ref group="Video References">https://youtube.com/watch?v=h3qgbvq2SWs</ref> <ref group="Video References">https://youtube.com/watch?v=qzUXmeaZsIQ</ref> | |<ref group="Video References">https://youtube.com/watch?v=h3qgbvq2SWs</ref> <ref group="Video References">https://youtube.com/watch?v=qzUXmeaZsIQ</ref> | ||
|- | |- | ||
|Amazon cancels associate account after recent negative media coverage, with a different reason | |Amazon cancels associate account after recent negative media coverage, with a different reason | ||
|2023 | |2023 | ||
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|<ref group="Video References">https://youtube.com/watch?v=Kcohq313q00</ref> | |<ref group="Video References">https://youtube.com/watch?v=Kcohq313q00</ref> | ||
|- | |- | ||
|Amazon wrongfully suspends account of home owner | |Amazon wrongfully suspends account of home owner | ||
|2023 | |2023 | ||
|A home owner was locked out of their Amazon account for nearly a week, after a delivery driver from Amazon misheard an automated message from their Eufy doorbell. | |A home owner was locked out of their Amazon account for nearly a week, after a delivery driver from Amazon misheard an automated message from their Eufy doorbell. | ||
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|- | |- | ||
|Amazon engages in anticompetitive behavior | |Amazon engages in anticompetitive behavior | ||
| | |2021–2022 | ||
| | | | ||
|Unknown | |Unknown | ||
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|<ref group="Video References">https://youtube.com/watch?v=YBJoSGWdP0Y</ref> <ref group="Video References">https://youtube.com/watch?v=XCLx4mVJ4gk</ref> | |<ref group="Video References">https://youtube.com/watch?v=YBJoSGWdP0Y</ref> <ref group="Video References">https://youtube.com/watch?v=XCLx4mVJ4gk</ref> | ||
|- | |- | ||
|Amazon | |Amazon sells fake electrical fuses | ||
|2024<!-- Year may be wrong, just following the video release year --> | |2024<!-- Year may be wrong, just following the video release year --> | ||
|Fuses are being sold that do not blow when supplied more power than it is intended to handle, which is a major safety risk. | |Fuses are being sold that do not blow when supplied more power than it is intended to handle, which is a major safety risk. | ||
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|<ref group="Video References">https://www.youtube.com/watch?v=B90_SNNbcoU</ref> | |<ref group="Video References">https://www.youtube.com/watch?v=B90_SNNbcoU</ref> | ||
|- | |- | ||
|Amazon PhotosPlus | |Amazon PhotosPlus discontinuation | ||
|2024 | |2024 | ||
| | | | ||
| | |Since September 2024, it is no longer possible to use the Amazon Echo Show 8 as a digital frame without advertisements. | ||
|[[Amazon PhotosPlus Discontinuation]] | |[[Amazon PhotosPlus Discontinuation]] | ||
| | | | ||
|- | |- | ||
|Amazon uses | |Amazon uses [[dark patterns]] for its premium subscription | ||
|2023 | |2023 – Present | ||
|Systematically designing the cancelling steps to be complicated and long ; using tricks to kidnap users into the subscription.<ref>{{cite web |date=2023-06-21 |title=FTC Takes Action Against Amazon for Enrolling Consumers in Amazon Prime Without Consent and Sabotaging Their Attempts to Cancel |url=https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-url=https://web.archive.org/web/20250129015417/https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-date=2025-01-29 |website=Federal Trade Commission |url-status=live}}</ref> See "Project Illiad" | |Systematically designing the cancelling steps to be complicated and long; using tricks to kidnap users into the subscription.<ref>{{cite web |date=2023-06-21 |title=FTC Takes Action Against Amazon for Enrolling Consumers in Amazon Prime Without Consent and Sabotaging Their Attempts to Cancel |url=https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-url=https://web.archive.org/web/20250129015417/https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their |archive-date=2025-01-29 |website=Federal Trade Commission |url-status=live}}</ref> See "Project Illiad". | ||
|Continues to occur. | |Continues to occur. | ||
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==Products== | ==Products==<!-- Considering the sheer amount of products Amazon has, we should consider the table format --> | ||
=== Amazon Kindle (2007 – Present) === | |||
Amazon has progressively removed options for products purchased through the Kindle, effectively changing the meaning of purchases and ownership. It first removed the ability of users to lend e-books to one another, and later removed the ability to download purchased e-books to a computer. | |||
=== Amazon PhotosPlus (2023–2024) === | |||
Amazon sold physical devices that could displaying photos stored in its Amazon Photos cloud storage through its PhotosPlus service. Less than one year later, it cancelled the service, which [[Retroactively amended purchase|changed the functionality]] of the devices, including showing advertisements every few hours. | |||
=== Amazon Prime (2005 – Present) === | |||
Amazon uses [[dark patterns]] for its subscription services, including tricking users into subscribing and making it very complicated to cancel. | |||
=== Amazon Echo (2014 – Present) === | |||
=== Amazon Alexa (2013 – Present) === | |||
==See also== | ==See also== | ||