Apple App Store: Difference between revisions

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HEY.com is a paid webmail provider launched in June 2020 by long-time software company [[wikipedia:37signals|37signals]], specializing in inbox organization tools.

After successfully launching the initial version of the app on the App Store, the company announced that an update was rejected due to a complaint about the business model. The app did not intend to support in-app purchases - instead, the user is expected to already have an account with the service. Apple did not like this arrangement, and demanded the company build an in-app subscription option. The company argued that they are being held to a different set of rules than apps such as [[Netflix]], whose app does not provide any way to purchase a subscription.<ref>{{Cite web |last=Kastrenakes |first=Jacob |date=17 Jun 2020 |title=Hey.com exec says Apple is acting like ‘gangsters,’ rejecting App Store updates and demanding cut of sales |url=https://www.theverge.com/2020/6/16/21293419/hey-apple-rejection-ios-app-store-dhh-gangsters-antitrust |url-status=live |access-date=16 Mar 2025 |website=[[The Verge]]}}</ref> After a suggestion from Apple executive Phil Schiller in the media, HEY introduced a 14 day free trial mode, which was approved.<ref>https://www.hey.com/apple/path/</ref><ref>https://techcrunch.com/2020/06/18/interview-apples-schiller-says-position-on-hey-app-is-unchanged-and-no-rules-changes-are-imminent/</ref>

After successfully launching the initial version of the app on the App Store, the company announced that an update was rejected due to a complaint about the business model. The app did not intend to support in-app purchases - instead, the user is expected to already have an account with the service. Apple did not like this arrangement, and demanded the company build an in-app subscription option. The company argued that they are being held to a different set of rules than apps such as [[Netflix, Inc.|Netflix]], whose app does not provide any way to purchase a subscription.<ref>{{Cite web |last=Kastrenakes |first=Jacob |date=17 Jun 2020 |title=Hey.com exec says Apple is acting like ‘gangsters,’ rejecting App Store updates and demanding cut of sales |url=https://www.theverge.com/2020/6/16/21293419/hey-apple-rejection-ios-app-store-dhh-gangsters-antitrust |url-status=live |access-date=16 Mar 2025 |website=[[The Verge]]}}</ref> After a suggestion from Apple executive Phil Schiller in the media, HEY introduced a 14 day free trial mode, which was approved.<ref>https://www.hey.com/apple/path/</ref><ref>https://techcrunch.com/2020/06/18/interview-apples-schiller-says-position-on-hey-app-is-unchanged-and-no-rules-changes-are-imminent/</ref>

===Patreon===

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 HEY.com is a paid webmail provider launched in June 2020 by long-time software company [[wikipedia:37signals|37signals]], specializing in inbox organization tools.
-After successfully launching the initial version of the app on the App Store, the company announced that an update was rejected due to a complaint about the business model. The app did not intend to support in-app purchases - instead, the user is expected to already have an account with the service. Apple did not like this arrangement, and demanded the company build an in-app subscription option. The company argued that they are being held to a different set of rules than apps such as [[Netflix]], whose app does not provide any way to purchase a subscription.<ref>{{Cite web |last=Kastrenakes |first=Jacob |date=17 Jun 2020 |title=Hey.com exec says Apple is acting like ‘gangsters,’ rejecting App Store updates and demanding cut of sales |url=https://www.theverge.com/2020/6/16/21293419/hey-apple-rejection-ios-app-store-dhh-gangsters-antitrust |url-status=live |access-date=16 Mar 2025 |website=[[The Verge]]}}</ref> After a suggestion from Apple executive Phil Schiller in the media, HEY introduced a 14 day free trial mode, which was approved.<ref>https://www.hey.com/apple/path/</ref><ref>https://techcrunch.com/2020/06/18/interview-apples-schiller-says-position-on-hey-app-is-unchanged-and-no-rules-changes-are-imminent/</ref>
+After successfully launching the initial version of the app on the App Store, the company announced that an update was rejected due to a complaint about the business model. The app did not intend to support in-app purchases - instead, the user is expected to already have an account with the service. Apple did not like this arrangement, and demanded the company build an in-app subscription option. The company argued that they are being held to a different set of rules than apps such as [[Netflix, Inc.|Netflix]], whose app does not provide any way to purchase a subscription.<ref>{{Cite web |last=Kastrenakes |first=Jacob |date=17 Jun 2020 |title=Hey.com exec says Apple is acting like ‘gangsters,’ rejecting App Store updates and demanding cut of sales |url=https://www.theverge.com/2020/6/16/21293419/hey-apple-rejection-ios-app-store-dhh-gangsters-antitrust |url-status=live |access-date=16 Mar 2025 |website=[[The Verge]]}}</ref> After a suggestion from Apple executive Phil Schiller in the media, HEY introduced a 14 day free trial mode, which was approved.<ref>https://www.hey.com/apple/path/</ref><ref>https://techcrunch.com/2020/06/18/interview-apples-schiller-says-position-on-hey-app-is-unchanged-and-no-rules-changes-are-imminent/</ref>
 ===Patreon===