Canon: Difference between revisions
Added a section about Canon printer-scanner combo units refusing to scan when they are out of ink. |
expanded, added consumer impact summary |
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| Official Website = https://global.canon/ | | Official Website = https://global.canon/ | ||
| Logo = Canon wordmark.svg.png | | Logo = Canon wordmark.svg.png | ||
}}'''[[wikipedia:Canon_Inc.|Canon Inc.]]''' is a Japanese multinational corporation specializing in optical, imaging, and industrial products, such as lenses, cameras, medical equipment, scanners, printers, and semiconductor manufacturing equipment. | }}'''[[wikipedia:Canon_Inc.|Canon Inc.]]''' is a Japanese multinational corporation specializing in optical, imaging, and industrial products, such as lenses, cameras, medical equipment, scanners, printers, and semiconductor manufacturing equipment. | ||
==Consumer impact summary== | ==Consumer impact summary== | ||
'''User Freedom:''' Printer-Scanners with empty ink cartridges do not allow scanning documents; ink cartridges have [[Digital rights management|DRM]] to detect when an aftermarket one is installed. | |||
'''User Privacy:''' Since 2025 the Camera Connect app requires an online account and full access to the photo library in order to function. | |||
'''Business Model:''' In order to use cameras as webcams to their full capabilities users must pay for a subscription. | |||
==Incidents== | ==Incidents== | ||
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{{Main|Canon Camera Connect}} | {{Main|Canon Camera Connect}} | ||
After an update the app notified users that they would soon be required to to create an online account which lets Canon access a wide range of user information. Following that, the same app, added a requirement of full access to the user’s photo library in order to transfer photos from the camera. | After an update the app notified users that they would soon be required to to create an online account which lets Canon access a wide range of user information. Following that, the same app, added a requirement of full access to the user’s photo library in order to transfer photos from the camera. | ||
=== Ink DRM === | |||
{{Main|Canon Ink DRM}} | |||
Ink cartridges come with silicon chips to communicate with the printer, preventing them from being refilled or to detect aftermarket ones. | |||
===Lack of Driver Support for Legacy Scanners=== | ===Lack of Driver Support for Legacy Scanners=== | ||
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This can be remedied by using scanning software that communicates directly with the scanner by re-implementing the proprietary Canon protocol without relying on the official Canon drivers. Such software includes [https://www.hamrick.com/ VueScan] (Windows, macOS and Linux), as well as the SANE scanning subsystem under Linux. | This can be remedied by using scanning software that communicates directly with the scanner by re-implementing the proprietary Canon protocol without relying on the official Canon drivers. Such software includes [https://www.hamrick.com/ VueScan] (Windows, macOS and Linux), as well as the SANE scanning subsystem under Linux. | ||
=== Printer-scanner combo units do not scan without ink === | ===Printer-scanner combo units do not scan without ink=== | ||
Many multifunctional units made by Canon move to an error state when they run low on ink. In this error state, features that have nothing to do with the printer part stop working. For example, it becomes impossible to scan documents with them. Online advice suggests buying cheap OEM ink, but that is unlikely to be cost-effective when someone wishes to repurpose an old unit solely for scanning. | Many multifunctional units made by Canon move to an error state when they run low on ink. In this error state, features that have nothing to do with the printer part stop working. For example, it becomes impossible to scan documents with them. Online advice suggests buying cheap OEM ink, but that is unlikely to be cost-effective when someone wishes to repurpose an old unit solely for scanning.<ref>{{Cite web |title=Canon printer: How to bypass ink cartridge detection and use only the scanner? |url=https://superuser.com/questions/1622441/canon-printer-how-to-bypass-ink-cartridge-detection-and-use-only-the-scanner |access-date=20 Aug 2025 |website=superuser.com}}</ref> | ||
As a result, many units that could be perfectly functional scanners become e-waste because they aren't economical printers anymore. | As a result, many units that could be perfectly functional scanners become e-waste because they aren't economical printers anymore. | ||
== | == See also == | ||
* '''[[HP Inc.|HP]]''' | |||
* [[ | * '''[[Dymo]]''' | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Canon]] | [[Category:Canon]] |