X Corp: Difference between revisions - Consumer_Action

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===Privacy===

*X can read private messages sent through the platform.<ref name=":1">{{Cite web |date=2025-04-04 |title=X - ToS;DR |url=https://tosdr.org/en/service/195 |url-status=live |archive-url=https://web.archive.org/web/20250318073339/https://tosdr.org/en/service/195 |archive-date=2025-04-04 |access-date=2025-04-04 |website=ToS;DR}}</ref>

*X can read private messages sent through the platform.<ref name=":1">{{Cite web |date=2025-04-04 |title=X - ToS;DR |url=https://tosdr.org/en/service/195 |url-status=live |archive-url=https://web.archive.org/web/20250318073339/https://tosdr.org/en/service/195 |archive-date=2025-03-18 |access-date=2025-04-04 |website=ToS;DR}}</ref>

*X uses personal data collected from its website for third-part advertisements.

*Personal data collected include:

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===Terms of service allows use of user content to training AI (Nov. 2024)===

[[File:Screenshot 2024 07 26 at 8.38.12 AM.webp|thumb|527x527px]]

On November 15, 2024, X issued new [[Terms of Service]] (TOS) to allow artificial intelligence (AI) to train on user content:<ref>https://edition.cnn.com/2024/10/21/tech/x-twitter-terms-of-service/index.html</ref><ref>https://x.com/en/tos#current</ref><blockquote>"By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, upload, download, and distribute such Content in any and all media or distribution methods now known or later developed, for any purpose. For clarity, these rights include, for example, curating, transforming, and translating. This license authorizes us to make your Content available to the rest of the world and to let others do the same. You agree that this license includes the right for us to (i) analyze text and other information you provide and to otherwise provide, promote, and improve the Services, including, for example, for use with and '''training of our machine learning and artificial intelligence models, whether generative or another type'''…"</blockquote>This development raises concerns over the user's right to his own intellectual data posted on X. There is also concern over the privacy implications of private conversations being used to train a public AI. This AI may use work by content creators, artists, and writers without compensation. [[EULA roofie|Being buried in a large TOS]], this is a clear example of taking away the consumer's right of ownership and not obtaining adequate disclosure.

On November 15, 2024, X issued new [[Terms of Service]] (TOS) to allow artificial intelligence (AI) to train on user content:<ref>{{Cite web |last=Maruf |first=Ramishah |date=21 Oct 2024 |title=X changed its terms of service to let its AI train on everyone’s posts. Now users are up in arms |url=https://edition.cnn.com/2024/10/21/tech/x-twitter-terms-of-service/index.html |url-status=live |access-date=4 Apr 2025 |website=CNN}}</ref><ref>{{Cite web |date=15 Nov 2024 |title=Terms of Service |url=https://x.com/en/tos#current |url-status=live |access-date=4 Apr 2025 |website=[[X]]}}</ref><blockquote>"By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, upload, download, and distribute such Content in any and all media or distribution methods now known or later developed, for any purpose. For clarity, these rights include, for example, curating, transforming, and translating. This license authorizes us to make your Content available to the rest of the world and to let others do the same. You agree that this license includes the right for us to (i) analyze text and other information you provide and to otherwise provide, promote, and improve the Services, including, for example, for use with and '''training of our machine learning and artificial intelligence models, whether generative or another type'''…"</blockquote>This development raises concerns over the user's right to his own intellectual data posted on X. There is also concern over the privacy implications of private conversations being used to train a public AI. This AI may use work by content creators, artists, and writers without compensation. [[EULA roofie|Being buried in a large TOS]], this is a clear example of taking away the consumer's right of ownership and not obtaining adequate disclosure.

As a response to the increased backlash, X has released a feature to opt out of sharing data by navigating 4 different menus (Settings⇒Privacy and Safety⇒Data Sharing and Personalization⇒Grok⇒Allow your posts as well as your interactions, inputs, and results with Grok to be used for training and fine-tuning).<ref>https://www.theverge.com/2024/7/26/24206904/x-grok-ai-train-turn-off</ref> This setting being on by default is an example of a [[dark pattern]].

As a response to the increased backlash, X has released a feature to opt out of sharing data by navigating 4 different menus (Settings⇒Privacy and Safety⇒Data Sharing and Personalization⇒Grok⇒Allow your posts as well as your interactions, inputs, and results with Grok to be used for training and fine-tuning).<ref>{{Cite web |last=Peters |first=Jay |date=26 Jul 2024 |title=Here’s how to stop X from using your posts to train its AI |url=https://www.theverge.com/2024/7/26/24206904/x-grok-ai-train-turn-off |url-status=live |access-date=4 Apr 2025 |website=The Verge}}</ref> This setting being on by default is an example of a [[dark pattern]].

===Data hack affecting millions of users (Jan. 2023)===

In January 2023, X underwent a data breach, causing millions of account emails to be leaked.<ref>https://www.bbc.com/news/technology-64153381</ref> X, under the new ownership of Elon Musk, did not take the precautionary steps to prevent this incident. Before the data hack, X underwent significant layoffs, including ones which affected the trust, safety, and security teams. This is directly linked to the weakening of security before the breach, as these teams were essential for identifying vulnerabilities and patching them. Moreover, the media communications team was disbanded, leading to a lack of transparency surrounding the issue.

In January 2023, X underwent a data breach, causing millions of account emails to be leaked.<ref>{{Cite web |last=Vallance |first=Chris |date=5 Jan 2023 |title=Twitter: Millions of users' email addresses 'stolen' in data hack |url=https://www.bbc.com/news/technology-64153381 |url-status=live |access-date=4 Apr 2025 |website=BBC}}</ref> X, under the new ownership of Elon Musk, did not take the precautionary steps to prevent this incident. Before the data hack, X underwent significant layoffs, including ones which affected the trust, safety, and security teams. This is directly linked to the weakening of security before the breach, as these teams were essential for identifying vulnerabilities and patching them. Moreover, the media communications team was disbanded, leading to a lack of transparency surrounding the issue.

===Reduction in accessibility features (Nov. 2022)===

Throughout the later half of 2022, Twitter laid off much of its staff. Among these layoffs was the accessibility team, created in 2020 to improve the use of Twitter for disabled consumers. Of the many features introduced by the team, "alt-text" was added to allow visually impaired users to hear a description of an image.<ref name=":0">https://www.wired.com/story/twitter-layoffs-accessibility/</ref>

Throughout the later half of 2022, Twitter laid off much of its staff. Among these layoffs was the accessibility team, created in 2020 to improve the use of Twitter for disabled consumers. Of the many features introduced by the team, "alt-text" was added to allow visually impaired users to hear a description of an image.<ref name=":0">{{Cite web |last=Knibbs |first=Kate |date=21 Nov 2022 |title=Twitter’s Layoffs Are a Blow to Accessibility |url=https://www.wired.com/story/twitter-layoffs-accessibility/ |url-status=live |access-date=4 Apr 2025 |website=Wired}}</ref>

As a result of the de-prioritization of accessibility in Twitter, alt-text badges were removed, making it more challenging for visually impaired users to identity accessible content.<ref name=":0" />

===Twitter illegally uses collected data (May. 2022)===

In May 2022, the [[Federal Trade Commission]] (FTC) fined Twitter $150 million dollars for using data collected for targeted advertisements. In 2011, Twitter made an agreement with regulators in which it vowed not to share information gathered for security purposes with third-parties for targeted advertisements.<ref>https://www.npr.org/2022/05/25/1101275323/twitter-privacy-settlement-doj-ftc</ref>

In May 2022, the [[Federal Trade Commission]] (FTC) fined Twitter $150 million dollars for using data collected for targeted advertisements. In 2011, Twitter made an agreement with regulators in which it vowed not to share information gathered for security purposes with third-parties for targeted advertisements.<ref>{{Cite web |last=Allyn |first=Bobby |date=25 May 2022 |title=Twitter will pay a $150 million fine over accusations it improperly sold user data |url=https://www.npr.org/2022/05/25/1101275323/twitter-privacy-settlement-doj-ftc |url-status=live |access-date=4 Apr 2025 |website=npr}}</ref>

Information that was illegally used for targeted advertisements includes phone numbers and email addresses. The user agreed that this information will be used for services such as [[two-factor authentication]] (2FA), account recovery, and account safeguarding.<ref>https://www.ftc.gov/business-guidance/blog/2022/05/twitter-pay-150-million-penalty-allegedly-breaking-its-privacy-promises-again</ref>

@@ Line 18: / Line 18: @@
 ===Privacy===
-*X can read private messages sent through the platform.<ref name=":1">{{Cite web |date=2025-04-04 |title=X - ToS;DR |url=https://tosdr.org/en/service/195 |url-status=live |archive-url=https://web.archive.org/web/20250318073339/https://tosdr.org/en/service/195 |archive-date=2025-04-04 |access-date=2025-04-04 |website=ToS;DR}}</ref>
+*X can read private messages sent through the platform.<ref name=":1">{{Cite web |date=2025-04-04 |title=X - ToS;DR |url=https://tosdr.org/en/service/195 |url-status=live |archive-url=https://web.archive.org/web/20250318073339/https://tosdr.org/en/service/195 |archive-date=2025-03-18 |access-date=2025-04-04 |website=ToS;DR}}</ref>
 *X uses personal data collected from its website for third-part advertisements.
 *Personal data collected include:
@@ Line 43: / Line 43: @@
 ===Terms of service allows use of user content to training AI (Nov. 2024)===
 [[File:Screenshot 2024 07 26 at 8.38.12 AM.webp|thumb|527x527px]]
-On November 15, 2024, X issued new [[Terms of Service]] (TOS) to allow artificial intelligence (AI) to train on user content:<ref>https://edition.cnn.com/2024/10/21/tech/x-twitter-terms-of-service/index.html</ref><ref>https://x.com/en/tos#current</ref><blockquote>"By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, upload, download, and distribute such Content in any and all media or distribution methods now known or later developed, for any purpose. For clarity, these rights include, for example, curating, transforming, and translating. This license authorizes us to make your Content available to the rest of the world and to let others do the same. You agree that this license includes the right for us to (i) analyze text and other information you provide and to otherwise provide, promote, and improve the Services, including, for example, for use with and '''training of our machine learning and artificial intelligence models, whether generative or another type'''…"</blockquote>This development raises concerns over the user's right to his own intellectual data posted on X. There is also concern over the privacy implications of private conversations being used to train a public AI. This AI may use work by content creators, artists, and writers without compensation. [[EULA roofie|Being buried in a large TOS]], this is a clear example of taking away the consumer's right of ownership and not obtaining adequate disclosure.
+On November 15, 2024, X issued new [[Terms of Service]] (TOS) to allow artificial intelligence (AI) to train on user content:<ref>{{Cite web |last=Maruf |first=Ramishah |date=21 Oct 2024 |title=X changed its terms of service to let its AI train on everyone’s posts. Now users are up in arms |url=https://edition.cnn.com/2024/10/21/tech/x-twitter-terms-of-service/index.html |url-status=live |access-date=4 Apr 2025 |website=CNN}}</ref><ref>{{Cite web |date=15 Nov 2024 |title=Terms of Service |url=https://x.com/en/tos#current |url-status=live |access-date=4 Apr 2025 |website=[[X]]}}</ref><blockquote>"By submitting, posting or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, upload, download, and distribute such Content in any and all media or distribution methods now known or later developed, for any purpose. For clarity, these rights include, for example, curating, transforming, and translating. This license authorizes us to make your Content available to the rest of the world and to let others do the same. You agree that this license includes the right for us to (i) analyze text and other information you provide and to otherwise provide, promote, and improve the Services, including, for example, for use with and '''training of our machine learning and artificial intelligence models, whether generative or another type'''…"</blockquote>This development raises concerns over the user's right to his own intellectual data posted on X. There is also concern over the privacy implications of private conversations being used to train a public AI. This AI may use work by content creators, artists, and writers without compensation. [[EULA roofie|Being buried in a large TOS]], this is a clear example of taking away the consumer's right of ownership and not obtaining adequate disclosure.
-As a response to the increased backlash, X has released a feature to opt out of sharing data by navigating 4 different menus (Settings⇒Privacy and Safety⇒Data Sharing and Personalization⇒Grok⇒Allow your posts as well as your interactions, inputs, and results with Grok to be used for training and fine-tuning).<ref>https://www.theverge.com/2024/7/26/24206904/x-grok-ai-train-turn-off</ref> This setting being on by default is an example of a [[dark pattern]].
+As a response to the increased backlash, X has released a feature to opt out of sharing data by navigating 4 different menus (Settings⇒Privacy and Safety⇒Data Sharing and Personalization⇒Grok⇒Allow your posts as well as your interactions, inputs, and results with Grok to be used for training and fine-tuning).<ref>{{Cite web |last=Peters |first=Jay |date=26 Jul 2024 |title=Here’s how to stop X from using your posts to train its AI |url=https://www.theverge.com/2024/7/26/24206904/x-grok-ai-train-turn-off |url-status=live |access-date=4 Apr 2025 |website=The Verge}}</ref> This setting being on by default is an example of a [[dark pattern]].
 ===Data hack affecting millions of users (Jan. 2023)===
-In January 2023, X underwent a data breach, causing millions of account emails to be leaked.<ref>https://www.bbc.com/news/technology-64153381</ref> X, under the new ownership of Elon Musk, did not take the precautionary steps to prevent this incident. Before the data hack, X underwent significant layoffs, including ones which affected the trust, safety, and security teams. This is directly linked to the weakening of security before the breach, as these teams were essential for identifying vulnerabilities and patching them. Moreover, the media communications team was disbanded, leading to a lack of transparency surrounding the issue.
+In January 2023, X underwent a data breach, causing millions of account emails to be leaked.<ref>{{Cite web |last=Vallance |first=Chris |date=5 Jan 2023 |title=Twitter: Millions of users' email addresses 'stolen' in data hack |url=https://www.bbc.com/news/technology-64153381 |url-status=live |access-date=4 Apr 2025 |website=BBC}}</ref> X, under the new ownership of Elon Musk, did not take the precautionary steps to prevent this incident. Before the data hack, X underwent significant layoffs, including ones which affected the trust, safety, and security teams. This is directly linked to the weakening of security before the breach, as these teams were essential for identifying vulnerabilities and patching them. Moreover, the media communications team was disbanded, leading to a lack of transparency surrounding the issue.
 ===Reduction in accessibility features (Nov. 2022)===
-Throughout the later half of 2022, Twitter laid off much of its staff. Among these layoffs was the accessibility team, created in 2020 to improve the use of Twitter for disabled consumers. Of the many features introduced by the team, "alt-text" was added to allow visually impaired users to hear a description of an image.<ref name=":0">https://www.wired.com/story/twitter-layoffs-accessibility/</ref>
+Throughout the later half of 2022, Twitter laid off much of its staff. Among these layoffs was the accessibility team, created in 2020 to improve the use of Twitter for disabled consumers. Of the many features introduced by the team, "alt-text" was added to allow visually impaired users to hear a description of an image.<ref name=":0">{{Cite web |last=Knibbs |first=Kate |date=21 Nov 2022 |title=Twitter’s Layoffs Are a Blow to Accessibility |url=https://www.wired.com/story/twitter-layoffs-accessibility/ |url-status=live |access-date=4 Apr 2025 |website=Wired}}</ref>
 As a result of the de-prioritization of accessibility in Twitter, alt-text badges were removed, making it more challenging for visually impaired users to identity accessible content.<ref name=":0" />
 ===Twitter illegally uses collected data (May. 2022)===
-In May 2022, the [[Federal Trade Commission]] (FTC) fined Twitter $150 million dollars for using data collected for targeted advertisements. In 2011, Twitter made an agreement with regulators in which it vowed not to share information gathered for security purposes with third-parties for targeted advertisements.<ref>https://www.npr.org/2022/05/25/1101275323/twitter-privacy-settlement-doj-ftc</ref>
+In May 2022, the [[Federal Trade Commission]] (FTC) fined Twitter $150 million dollars for using data collected for targeted advertisements. In 2011, Twitter made an agreement with regulators in which it vowed not to share information gathered for security purposes with third-parties for targeted advertisements.<ref>{{Cite web |last=Allyn |first=Bobby |date=25 May 2022 |title=Twitter will pay a $150 million fine over accusations it improperly sold user data |url=https://www.npr.org/2022/05/25/1101275323/twitter-privacy-settlement-doj-ftc |url-status=live |access-date=4 Apr 2025 |website=npr}}</ref>
 Information that was illegally used for targeted advertisements includes phone numbers and email addresses. The user agreed that this information will be used for services such as [[two-factor authentication]] (2FA), account recovery, and account safeguarding.<ref>https://www.ftc.gov/business-guidance/blog/2022/05/twitter-pay-150-million-penalty-allegedly-breaking-its-privacy-promises-again</ref>