Doordash: Difference between revisions
m correct the data exposed in the breach |
add AI menu advertising topic (with sources) |
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*Adding restaurants to their platform to order without the business's consent | *Adding restaurants to their platform to order without the business's consent | ||
*Using driver tips to cover the cost of other deliveries | *Using driver tips to cover the cost of other deliveries | ||
* | *Using [https://wiki.rossmanngroup.com/wiki/Buy_Now_Pay_Later BNPL] (Buy Now Pay Later) services to target the financially challenged consumers | ||
*Using AI to falsely advertise what menu items look like | |||
*Subsidizing Dashpass subscriptions by passing commission rates onto business's | *Subsidizing Dashpass subscriptions by passing commission rates onto business's | ||
*Multiple losses settling lawsuits due to unfair business practices | *Multiple losses settling lawsuits due to unfair business practices | ||
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|+Breached Data that was exposed | |+Breached Data that was exposed | ||
!Customers | !Customers | ||
!name, email and delivery addresses, order history, phone numbers, hashed | !name, email and delivery addresses, order history, phone numbers, hashed & salted passwords and the last four digits of their payment cards taken. | ||
|- | |- | ||
|Dashers | |Dashers | ||
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===Using Dashpass subscription model to surcharge business's on order commissions<ref name=":1">{{Cite web |last=Kelso |first=Alicia |date=2020-12-07 |title=DoorDash hit with cease-and-desist letter from DC attorney general {{!}} Restaurant Dive |url=https://www.restaurantdive.com/news/doordash-could-use-dashpash-as-a-workaround-to-delivery-fee-caps/591701/ |url-status=live |access-date=2025-04-04 |website=Restaurant Dive}}</ref>=== | ===Using Dashpass subscription model to surcharge business's on order commissions<ref name=":1">{{Cite web |last=Kelso |first=Alicia |date=2020-12-07 |title=DoorDash hit with cease-and-desist letter from DC attorney general {{!}} Restaurant Dive |url=https://www.restaurantdive.com/news/doordash-could-use-dashpash-as-a-workaround-to-delivery-fee-caps/591701/ |url-status=live |access-date=2025-04-04 |website=Restaurant Dive}}</ref>=== | ||
=== Using AI to falsely advertise what menu items look like<ref>{{Cite web |date=2025-04-09 |title=DoorDash Unveils Suite of AI-Powered Tools to Enhance Online Menus and Streamline Merchant Operations |url=https://about.doordash.com/en-us/news/doordash-unveils-ai-powered-tools-to-enhance-online-menus-and-streamline-merchant-operations |url-status=live |access-date=2025-04-11 |website=Doordash}}</ref><ref>{{Cite web |last=Baker |first=Alex |date=2024-02-28 |title=The photos that you see on food delivery apps are probably AI |url=https://www.diyphotography.net/ghost-kitchens-using-ai-images-on-food-delivery-apps/ |url-status=live |access-date=2025-04-11 |website=DiyPhotography}}</ref><ref>{{Cite web |last=Canton |first=Rafael |date=2023-04-07 |title=The picture of that food you’re ordering online may have been created by AI |url=https://www.fastcompany.com/90870969/food-delivery-startup-ai-photos-swipeby |url-status=live |access-date=2025-04-11 |website=FastCompany}}</ref> === | |||
===Settling lawsuits due to unlawful business practices<ref name=":2" />=== | ===Settling lawsuits due to unlawful business practices<ref name=":2" />=== | ||