Redbox: Difference between revisions

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| Official Website = https://web.archive.org/web/20241001080426/https://www.redbox.com/

| Logo = Redbox.png

~~}}{{clear}}{{Under_Development~~

~~| date = 2025-04-10~~

~~| stage = finalizing~~

~~| priority = very high~~

}}

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==Consumer impact summary==

{{~~Placeholder box~~|~~Overview~~ of ~~concerns that arise from~~ the ~~company's conduct regarding~~ (~~if applicable~~):

====Freedom====

* User Freedom

For users in the Redbox Perks Program who make a deletion request, they will be given 5 days notice before their account is deleted.<ref name="privacy">{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref>

* User Privacy

* Business Model

====Privacy====

* Market ~~Control~~}}

According to the last revision of the Redbox privacy policy, collected data includes contact information, user account information, payment information, device ID/interaction information, precise/specific location data, transaction information, video history, demographic information, employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy" />{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].

====Business model====

The business model of Redbox is for customers to rent DVDs from kiosk machines or to rent/buy TV shows and movies.

====Market control====

Previously, [[Netflix]] and Gamefly were Redbox's biggest competitors. From 2019 to 2024, Redbox made $597.8 million in revenue with Netflix making $181.5 million from DVD rentals.<ref>{{Cite web|url=https://www.ibisworld.com/united-states/industry/dvd-game-video-rental/1370/|title=DVD, Game & Video Rental in the US - Market Research Report (2014-2029)|work=Ibis World|date=2024-12-01|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250126121840/https://www.ibisworld.com/united-states/industry/dvd-game-video-rental/1370/|archive-date=2025-01-26|url-status=live}}</ref> With the closure of the Netflix DVD mail service in 2023, Redbox was the primary way to rent DVDs until its bankruptcy.<ref>{{Cite web|url=https://www.cnn.com/2023/09/28/tech/netflix-dvd-rental-movies-ending/index.html|title=Netflix shutters its DVD rental business, marking the end of the red envelope era |first=Samantha|last=Kelly|date=2023-09-29|work=CNN|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250209124542/https://www.cnn.com/2023/09/28/tech/netflix-dvd-rental-movies-ending/index.html|archive-date=2025-02-09|url-status=live}}</ref>

==Incidents==

@@ Line 6: / Line 6: @@
 | Official Website = https://web.archive.org/web/20241001080426/https://www.redbox.com/
 | Logo = Redbox.png
-}}{{clear}}{{Under_Development
-| date = 2025-04-10
-| stage = finalizing
-| priority = very high
 }}
@@ Line 16: / Line 12: @@
 ==Consumer impact summary==
-{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
+====Freedom====
-* User Freedom
+For users in the Redbox Perks Program who make a deletion request, they will be given 5 days notice before their account is deleted.<ref name="privacy">{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref>
-* User Privacy
-* Business Model
+====Privacy====
-* Market Control}}
+According to the last revision of the Redbox privacy policy, collected data includes contact information, user account information, payment information, device ID/interaction information, precise/specific location data, transaction information, video history, demographic information, employment information, data revealing ethnic origin, government identification, information about your interests and preferences, user generated content (reviews, forum, surveys), loyalty/rewards information, and educational/biometric data.<ref name="privacy" />{{Cite web|url=https://redbox.com/privacy|title=Redbox Privacy Policy|date=2023-06-30|work=Redbox|archive-url=https://web.archive.org/web/20240730080050/https://www.redbox.com/privacy|archive-date=2024-07-30|url-status=dead}}</ref> Redbox mentions they do not share personal data "for those third parties’ own direct marketing purposes unless you consent (opt-in or opt-out) to such sharing.", though de-identified information that is made "non-personal" through hashes is shared. These parties include [[Google]] Analytics, [[Facebook]], and [[Twitter]].
+====Business model====
+The business model of Redbox is for customers to rent DVDs from kiosk machines or to rent/buy TV shows and movies.
+====Market control====
+Previously, [[Netflix]] and Gamefly were Redbox's biggest competitors. From 2019 to 2024, Redbox made $597.8 million in revenue with Netflix making $181.5 million from DVD rentals.<ref>{{Cite web|url=https://www.ibisworld.com/united-states/industry/dvd-game-video-rental/1370/|title=DVD, Game & Video Rental in the US - Market Research Report (2014-2029)|work=Ibis World|date=2024-12-01|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250126121840/https://www.ibisworld.com/united-states/industry/dvd-game-video-rental/1370/|archive-date=2025-01-26|url-status=live}}</ref> With the closure of the Netflix DVD mail service in 2023, Redbox was the primary way to rent DVDs until its bankruptcy.<ref>{{Cite web|url=https://www.cnn.com/2023/09/28/tech/netflix-dvd-rental-movies-ending/index.html|title=Netflix shutters its DVD rental business, marking the end of the red envelope era |first=Samantha|last=Kelly|date=2023-09-29|work=CNN|access-date=2025-04-10|archive-url=https://web.archive.org/web/20250209124542/https://www.cnn.com/2023/09/28/tech/netflix-dvd-rental-movies-ending/index.html|archive-date=2025-02-09|url-status=live}}</ref>
 ==Incidents==