Samsung: Difference between revisions - Consumer_Action

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Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment~~. However, Concerns have been made over Samsung's business practices that some have described of as Anti-consumer, and Anti-competitive~~.

Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment.

==~~= Summary of Anti-consumer practices =~~==

== Consumer Protection Profile ==

Samsung ~~has been criticized for its anti~~-~~consumer practices, including opposing pro~~-~~consumer legislation in the United States. The Company also retroactively implemented forced arbitration clauses in a mid~~-~~cycle update to its OneUI 5 Android Software, limiting users' legal power. Samsung also imposes strict conditions on its "authorized" repair vendors, such~~ as ~~requiring technicians to fully dismantle devices~~, and ~~submit handwritten letters if they encounter non~~-~~genuine parts during repairs~~.

Concerns have been raised over Samsung's business practices that some  have described of as Anti-consumer{{Citation needed}}, and Anti-competitive.{{Citation needed}}

Other allegations include practices like having technicians deliberately scratch customers' TVs with tools to void warranties, and astroturfing online.

=== Examples of Anti-consumer practices ===

* Oposition of pro-consumer legislation in the United States{{Citation needed}}

* Retroactive implementation of forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software{{Citation needed}}, limiting users' legal power.

* Imposition of strict conditions on "authorized" repair vendors{{Citation needed}}, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.

Other allegations include practices like having technicians deliberately scratch customers' TVs with tools to void warranties, and astroturfing online.

== References ==

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 {{ToneWarning}}
-Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment. However, Concerns have been made over Samsung's business practices that some have described of as Anti-consumer, and Anti-competitive.
+Samsung is a South Korean Multinational Conglomerate founded in 1938. Their product portfolio ranges from consumer electronics to heavy equipment.
-=== Summary of Anti-consumer practices ===
+== Consumer Protection Profile ==
-Samsung has been criticized for its anti-consumer practices, including opposing pro-consumer legislation in the United States. The Company also retroactively implemented forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software, limiting users' legal power. Samsung also imposes strict conditions on its "authorized" repair vendors, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.
+Concerns have been raised over Samsung's business practices that some <!-- Who? --> have described of as Anti-consumer{{Citation needed}}, and Anti-competitive.{{Citation needed}}
-Other allegations include practices like having technicians deliberately scratch customers' TVs with tools to void warranties, and astroturfing online.
+=== Examples of Anti-consumer practices ===
+* Oposition of pro-consumer legislation in the United States{{Citation needed}}
+* Retroactive implementation of forced arbitration clauses in a mid-cycle update to its OneUI 5 Android Software{{Citation needed}}, limiting users' legal power.
+* Imposition of strict conditions on "authorized" repair vendors{{Citation needed}}, such as requiring technicians to fully dismantle devices, and submit handwritten letters if they encounter non-genuine parts during repairs.
+Other allegations include practices like having technicians deliberately scratch customers' TVs with tools to void warranties, and astroturfing online. <!--This needs to be reworded and include sources-->
 == References ==