VOIPO Overbilling Customers and Denying Refunds: Difference between revisions
Created page with " ==Background== VOIPO LLC is a US based telecommunications company founded in May 2006 which is provides Voice over Internet Protocol (VoIP) service. [1][2] ==Customers Report Duplicate Billing== {{Placeholder box|Change this section's title to be descriptive of the incident. Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.}}As early as October of 2024 many custo..." |
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==Background== | ==Background== | ||
VOIPO LLC is a US based telecommunications company founded in May 2006 which | VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services. [1][2] | ||
==Customers Report Duplicate Billing== | ==Customers Report Duplicate Billing== | ||
As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them. [3] | |||
==Consumer response== | ==Consumer response== | ||
Several affected customers have called the charges fraudulent in reviews and on Reddit with many frustrated customers stating they were overbilled in excess of $1000 over a short period. | Several affected customers have called the charges fraudulent in reviews and on Reddit with many frustrated customers stating they were overbilled in excess of $1000 over a short period. | ||
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{{reflist}} | {{reflist}} | ||
# https://www.voipo.com/ | #https://www.voipo.com/ | ||
# https://www.crunchbase.com/organization/voipo | #https://www.crunchbase.com/organization/voipo | ||
# https://www.trustpilot.com/review/voipo.com | #https://www.trustpilot.com/review/voipo.com | ||
# https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ | #https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ | ||