Turkcell Superonline: Difference between revisions

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Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fibre internet, over its own infrastructure.<ref>[https://www.superonline.net/wholesale/overview/company-brief Turkcell Superonline Company Brief]</ref> Superonline is offering fibre broadband in 28 cities.<ref>[https://www.edgeir.com/turkcell-boosts-streaming-experience-in-turkey-with-qwilts-edge-cloud-and-cisco-infrastructure-20240222 Turkcell Boosts Streaming Experience with Qwilt's Edge Cloud]</ref> Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.<ref>[https://cloudscene.com/service-provider/turkcell-superonline Turkcell Superonline - Cloudscene Profile]</ref>

[https://superonline.net Turkcell Superonline] is a [https://www.turkcell.com.tr/ Turkcell] subsidiary that provides various telecommunications services, primarily fibre internet, over its own infrastructure.<ref>[https://www.superonline.net/wholesale/overview/company-brief Turkcell Superonline Company Brief]</ref> Superonline is offering fibre broadband in 28 cities.<ref>[https://www.edgeir.com/turkcell-boosts-streaming-experience-in-turkey-with-qwilts-edge-cloud-and-cisco-infrastructure-20240222 Turkcell Boosts Streaming Experience with Qwilt's Edge Cloud]</ref> Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.<ref>[https://cloudscene.com/service-provider/turkcell-superonline Turkcell Superonline - Cloudscene Profile]</ref>

As of Q1 2019, Turkcell has 41.6% of all mobile phone users in Turkey.<ref>[https://en.wikipedia.org/wiki/Turkcell Turkcell - Wikipedia]</ref> In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.<ref>[https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Türkiye Wealth Fund Agrees to Acquire Control of Turkcell]</ref>

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==Consumer-impact summary==

User freedom faces substantial restrictions as Turkey implements comprehensive internet censorship policies that affect all ISPs including Superonline, with the government's Information and Communication Technologies Authority (BTK) collecting user data hourly including location data, browsing history, and messaging communications.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-net/2023 |title=Turkey: Freedom on the Net 2023 |website=Freedom House |publisher=Freedom House |date=10 October 2023 |access-date=3 June 2025}}</ref> According to Freedom House's comprehensive assessment, Turkey's internet status remains classified as "Not Free" with extensive government control over digital communications and widespread social media blocking affecting service providers like Superonline.<ref>{{cite web |url=https://freedomhouse.org/country/turkey |title=Turkey Overview |website=Freedom House |publisher=Freedom House |date=31 March 2025 |access-date=3 June 2025}}</ref>

User freedom faces substantial restrictions as Turkey implements comprehensive internet censorship policies that affect all ISPs including Superonline, with the government's [https://www.btk.gov.tr Information and Communication Technologies Authority (BTK)] collecting user data hourly including location data, browsing history, and messaging communications.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-net/2023 |title=Turkey: Freedom on the Net 2023 |website=Freedom House |publisher=Freedom House |date=10 October 2023 |access-date=3 June 2025}}</ref> According to Freedom House's comprehensive assessment, Turkey's internet status remains classified as "Not Free" with extensive government control over digital communications and widespread social media blocking affecting service providers like Superonline.<ref>{{cite web |url=https://freedomhouse.org/country/turkey |title=Turkey Overview |website=Freedom House |publisher=Freedom House |date=31 March 2025 |access-date=3 June 2025}}</ref>

User privacy concerns are exacerbated by Superonline's extensive data collection practices, processing personally identifiable information, contact data, subscription details, network traffic, location data, payment information, and usage patterns, operating within Turkey's restrictive legal framework that has been documented by Freedom House as increasingly authoritarian.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-world/2023 |title=Turkey: Freedom in the World 2023 |website=Freedom House |publisher=Freedom House |date=4 November 2023 |access-date=3 June 2025}}</ref> Regarding market control, Superonline operates as the largest alternative ISP with approximately 15% of the broadband market share in 2021, positioning itself as the leading challenger to dominant player Türk Telekom which holds 65.3% market share.<ref>[https://www.btk.gov.tr/uploads/pages/pazar-verileri/ceyrek-raporu-2021-4-ceyrek-22-03-21-kurum-disi.pdf BTK Market Share Statistics 2021 Q4]</ref>

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In 2011, a hacktivist group called Telecomix claimed that Syria was using Blue Coat Systems products to censor the internet and these allegations were investigated by the US government. Citizen Lab's research has also provided evidence of Blue Coat devices being used for censorship and surveillance in countries like Turkey and Syria.<ref>[https://www.eff.org/deeplinks/2011/10/blue-coat-acknowledges-syrian-government-use-its-products Blue Coat: Concern for Criminal Penalties, Not Human Rights]</ref>

[[File:Revolution of Bluecoat.png|thumb|519x519px|Picture Showing Symantec's Logo Over the Years]]

Blue Coat is acquired by Symantec. In 2017, Symantec acquired LifeLock, and renamed itself to NortonLifeLock in 2019. On July 20, 2021, Norton LifeLock released Norton Crypto, which would've mined Ethereum in the background in exchange for periodic payments. This drew criticism from users, as this was installed automatically, and many users reported having diffuculty uninstalling the program. In August 2021, NortonLifelock agreed to merge with the company Avast. After completing its merger with Avast in September 2022, the company adopted the name Gen Digital. In 2025 its portfolio includes Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, MoneyLion and CCleaner.

===Fair Usage Terms Incident (2012-2019)===

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-Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fibre internet, over its own infrastructure.<ref>[https://www.superonline.net/wholesale/overview/company-brief Turkcell Superonline Company Brief]</ref> Superonline is offering fibre broadband in 28 cities.<ref>[https://www.edgeir.com/turkcell-boosts-streaming-experience-in-turkey-with-qwilts-edge-cloud-and-cisco-infrastructure-20240222 Turkcell Boosts Streaming Experience with Qwilt's Edge Cloud]</ref> Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.<ref>[https://cloudscene.com/service-provider/turkcell-superonline Turkcell Superonline - Cloudscene Profile]</ref>
+[https://superonline.net Turkcell Superonline] is a [https://www.turkcell.com.tr/ Turkcell] subsidiary that provides various telecommunications services, primarily fibre internet, over its own infrastructure.<ref>[https://www.superonline.net/wholesale/overview/company-brief Turkcell Superonline Company Brief]</ref> Superonline is offering fibre broadband in 28 cities.<ref>[https://www.edgeir.com/turkcell-boosts-streaming-experience-in-turkey-with-qwilts-edge-cloud-and-cisco-infrastructure-20240222 Turkcell Boosts Streaming Experience with Qwilt's Edge Cloud]</ref> Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.<ref>[https://cloudscene.com/service-provider/turkcell-superonline Turkcell Superonline - Cloudscene Profile]</ref>
 As of Q1 2019, Turkcell has 41.6% of all mobile phone users in Turkey.<ref>[https://en.wikipedia.org/wiki/Turkcell Turkcell - Wikipedia]</ref> In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.<ref>[https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Türkiye Wealth Fund Agrees to Acquire Control of Turkcell]</ref>
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 ==Consumer-impact summary==
-User freedom faces substantial restrictions as Turkey implements comprehensive internet censorship policies that affect all ISPs including Superonline, with the government's Information and Communication Technologies Authority (BTK) collecting user data hourly including location data, browsing history, and messaging communications.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-net/2023 |title=Turkey: Freedom on the Net 2023 |website=Freedom House |publisher=Freedom House |date=10 October 2023 |access-date=3 June 2025}}</ref> According to Freedom House's comprehensive assessment, Turkey's internet status remains classified as "Not Free" with extensive government control over digital communications and widespread social media blocking affecting service providers like Superonline.<ref>{{cite web |url=https://freedomhouse.org/country/turkey |title=Turkey Overview |website=Freedom House |publisher=Freedom House |date=31 March 2025 |access-date=3 June 2025}}</ref>
+User freedom faces substantial restrictions as Turkey implements comprehensive internet censorship policies that affect all ISPs including Superonline, with the government's [https://www.btk.gov.tr Information and Communication Technologies Authority (BTK)] collecting user data hourly including location data, browsing history, and messaging communications.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-net/2023 |title=Turkey: Freedom on the Net 2023 |website=Freedom House |publisher=Freedom House |date=10 October 2023 |access-date=3 June 2025}}</ref> According to Freedom House's comprehensive assessment, Turkey's internet status remains classified as "Not Free" with extensive government control over digital communications and widespread social media blocking affecting service providers like Superonline.<ref>{{cite web |url=https://freedomhouse.org/country/turkey |title=Turkey Overview |website=Freedom House |publisher=Freedom House |date=31 March 2025 |access-date=3 June 2025}}</ref>
 User privacy concerns are exacerbated by Superonline's extensive data collection practices, processing personally identifiable information, contact data, subscription details, network traffic, location data, payment information, and usage patterns, operating within Turkey's restrictive legal framework that has been documented by Freedom House as increasingly authoritarian.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-world/2023 |title=Turkey: Freedom in the World 2023 |website=Freedom House |publisher=Freedom House |date=4 November 2023 |access-date=3 June 2025}}</ref> Regarding market control, Superonline operates as the largest alternative ISP with approximately 15% of the broadband market share in 2021, positioning itself as the leading challenger to dominant player Türk Telekom which holds 65.3% market share.<ref>[https://www.btk.gov.tr/uploads/pages/pazar-verileri/ceyrek-raporu-2021-4-ceyrek-22-03-21-kurum-disi.pdf BTK Market Share Statistics 2021 Q4]</ref>
@@ Line 25: / Line 25: @@
 In 2011, a hacktivist group called Telecomix claimed that Syria was using Blue Coat Systems products to censor the internet and these allegations were investigated by the US government. Citizen Lab's research has also provided evidence of Blue Coat devices being used for censorship and surveillance in countries like Turkey and Syria.<ref>[https://www.eff.org/deeplinks/2011/10/blue-coat-acknowledges-syrian-government-use-its-products Blue Coat: Concern for Criminal Penalties, Not Human Rights]</ref>
+[[File:Revolution of Bluecoat.png|thumb|519x519px|Picture Showing Symantec's Logo Over the Years]]
+Blue Coat is acquired by Symantec. In 2017, Symantec acquired LifeLock, and renamed itself to NortonLifeLock in 2019. On July 20, 2021, Norton LifeLock released Norton Crypto, which would've mined Ethereum in the background in exchange for periodic payments. This drew criticism from users, as this was installed automatically, and many users reported having diffuculty uninstalling the program. In August 2021, NortonLifelock agreed to merge with the company Avast. After completing its merger with Avast in September 2022, the company adopted the name Gen Digital. In 2025 its portfolio includes Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, MoneyLion and CCleaner.
 ===Fair Usage Terms Incident (2012-2019)===