Frontier Airlines: Difference between revisions
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Over the years, Frontier Airlines has earned itself a budget-focused reputation because of its controversial business practices and business operations. The most well-known of these issues are: | Over the years, Frontier Airlines has earned itself a budget-focused reputation because of its controversial business practices and business operations. The most well-known of these issues are: | ||
*Denying boarding for customers due to voluntary overbooking of flights | *Denying boarding for customers due to the voluntary overbooking of flights | ||
*Not compensating customers for operational shortfalls (e.g., lost/mishandled luggage, canceled flights) | *Not compensating customers for operational shortfalls (e.g., lost/mishandled luggage, canceled flights) | ||
*Engaging in bait‑and‑switch tactics by charging passengers for personal items that complied with the airline's posted bag size limits | *Engaging in bait‑and‑switch tactics by charging passengers for personal items that complied with the airline's posted bag size limits | ||
* | *Charging customers exploitive fees (i.e., personal medical supplies, human customer support) | ||
*Temporarily removed its phone support in 2022, but reintroduced it in 2024 because of high customer demand | |||
==References== | ==References== | ||
<references /> | <references /> | ||