Frontier Airlines: Difference between revisions

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===Failing to compensate passengers for cancelations and delays===

Frontier Airlines has a large history of refund complaints by customers. In 2022, Frontier Airlines accounted for 13% of all refund-related complaints filed with the Department of Transportation (DOT), and only 2.9% of all boarded U.S. airline-boarded passengers were Frontier Airlines passengers. This indicates an extremely high complaint rate.<ref>{{Cite news |last=Murray |first=Teresa |date=April 24, 2023 |title=REPORT: Frontier, Spirit, JetBlue have worst complaint ratios |url=https://pirg.org/media-center/report-frontier-spirit-and-jetblue-have-worst-complaint-ratios/ |url-status=live |archive-url=https://web.archive.org/web/20250114061400/https://pirg.org/media-center/report-frontier-spirit-and-jetblue-have-worst-complaint-ratios/ |archive-date=January 14, 2025 |access-date=June 9, 2025 |work=PIRG}}</ref> Additionally, the airline was fined $2.2 million by the DOT, only 0.066% of the company's revenue in 2022.

Frontier Airlines has a large history of refund complaints by customers. In 2022, Frontier Airlines accounted for 13% of all refund-related complaints filed with the Department of Transportation (DOT), and only 2.9% of all boarded U.S. airline-boarded passengers were Frontier Airlines passengers. This indicates an extremely high complaint rate.<ref>{{Cite news |last=Murray |first=Teresa |date=April 24, 2023 |title=REPORT: Frontier, Spirit, JetBlue have worst complaint ratios |url=https://pirg.org/media-center/report-frontier-spirit-and-jetblue-have-worst-complaint-ratios/ |url-status=live |archive-url=https://web.archive.org/web/20250114061400/https://pirg.org/media-center/report-frontier-spirit-and-jetblue-have-worst-complaint-ratios/ |archive-date=January 14, 2025 |access-date=June 9, 2025 |work=PIRG}}</ref> Additionally, the airline was fined $2.2 million by the DOT, only 0.066% of the company's revenue in 2022. This equates to a person making $100,000 per year being fined $66.

==References==

[[Category:Frontier Airlines]]

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 ===Failing to compensate passengers for cancelations and delays===
-Frontier Airlines has a large history of refund complaints by customers. In 2022, Frontier Airlines accounted for 13% of all refund-related complaints filed with the Department of Transportation (DOT), and only 2.9% of all boarded U.S. airline-boarded passengers were Frontier Airlines passengers. This indicates an extremely high complaint rate.<ref>{{Cite news |last=Murray |first=Teresa |date=April 24, 2023 |title=REPORT: Frontier, Spirit, JetBlue have worst complaint ratios |url=https://pirg.org/media-center/report-frontier-spirit-and-jetblue-have-worst-complaint-ratios/ |url-status=live |archive-url=https://web.archive.org/web/20250114061400/https://pirg.org/media-center/report-frontier-spirit-and-jetblue-have-worst-complaint-ratios/ |archive-date=January 14, 2025 |access-date=June 9, 2025 |work=PIRG}}</ref> Additionally, the airline was fined $2.2 million by the DOT, only 0.066% of the company's revenue in 2022.
+Frontier Airlines has a large history of refund complaints by customers. In 2022, Frontier Airlines accounted for 13% of all refund-related complaints filed with the Department of Transportation (DOT), and only 2.9% of all boarded U.S. airline-boarded passengers were Frontier Airlines passengers. This indicates an extremely high complaint rate.<ref>{{Cite news |last=Murray |first=Teresa |date=April 24, 2023 |title=REPORT: Frontier, Spirit, JetBlue have worst complaint ratios |url=https://pirg.org/media-center/report-frontier-spirit-and-jetblue-have-worst-complaint-ratios/ |url-status=live |archive-url=https://web.archive.org/web/20250114061400/https://pirg.org/media-center/report-frontier-spirit-and-jetblue-have-worst-complaint-ratios/ |archive-date=January 14, 2025 |access-date=June 9, 2025 |work=PIRG}}</ref> Additionally, the airline was fined $2.2 million by the DOT, only 0.066% of the company's revenue in 2022. This equates to a person making $100,000 per year being fined $66.
 ==References==
 <references />
 [[Category:Frontier Airlines]]