Subway footlong pass ineligibility: Difference between revisions

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[[File:Subway Footlong Pass.png|right|thumb|200px]]
[[File:Subway Footlong Pass.png|right|thumb|200px]]
The '''Footlong Pass''' is a [[subscription service]] for the [[Subway]] app initially released in August 2022.<ref name="SubwayNews">{{Cite web|url=https://newsroom.subway.com/Sold-Out-No-More-Subway-Brings-Back-Fan-Favorite-Footlong-Pass|title=Sold Out No More: Subway Brings Back Fan-Favorite Footlong Pass|date=2023-03-17|work=Subway Newsroom|access-date=2025-06-10|archive-url=https://web.archive.org/web/20240628141146/https://newsroom.subway.com/Sold-Out-No-More-Subway-Brings-Back-Fan-Favorite-Footlong-Pass|archive-date=2024-06-28|url-status=live}}</ref> The subscription allows subscribers to theoretically get 50% off one footlong sandwich everyday at a majority of Subway stores in the span of a month.<ref name="SubwayNews" />
The '''Footlong Pass''' is a [[subscription service]] for the [[Subway]] app initially released in August 2022.<ref name="SubwayNews">{{Cite web|url=https://newsroom.subway.com/Sold-Out-No-More-Subway-Brings-Back-Fan-Favorite-Footlong-Pass|title=Sold Out No More: Subway Brings Back Fan-Favorite Footlong Pass|date=2023-03-17|work=Subway Newsroom|access-date=2025-06-10|archive-url=https://web.archive.org/web/20240628141146/https://newsroom.subway.com/Sold-Out-No-More-Subway-Brings-Back-Fan-Favorite-Footlong-Pass|archive-date=2024-06-28|url-status=live}}</ref> The subscription allows subscribers to theoretically get 50% off one footlong sandwich everyday at a majority of Subway stores in the span of a month.<ref name="SubwayNews" />
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In 2025, the promotion returned for the third time to be purchased between May 20 and May 25, with the pass being usable in the month of June.<ref>{{Cite web|url=https://www.subwayfootlongpass.com/post-program|title=Post Ended - The Subway Footlong Pass|work=Subway|access-date=2025-06-10|archive-url=https://archive.ph/3KErR|archive-date=2025-06-10|url-status=live}}</ref> The pass price would be increased to $18.25.<ref>{{Cite web|url=https://snippdocs.blob.core.windows.net/docs/Subway_CA_Footlong_Pass_Promotion_2008106/en-terms.pdf|title=TERMS AND CONDITIONS - en-terms.pdf|access-date=2025-06-10|archive-url=https://web.archive.org/web/20250610213226/https://snippdocs.blob.core.windows.net/docs/Subway_CA_Footlong_Pass_Promotion_2008106/en-terms.pdf|archive-date=2025-06-10|url-status=live}}</ref>
In 2025, the promotion returned for the third time to be purchased between May 20 and May 25, with the pass being usable in the month of June.<ref>{{Cite web|url=https://www.subwayfootlongpass.com/post-program|title=Post Ended - The Subway Footlong Pass|work=Subway|access-date=2025-06-10|archive-url=https://archive.ph/3KErR|archive-date=2025-06-10|url-status=live}}</ref> The pass price would be increased to $18.25.<ref>{{Cite web|url=https://snippdocs.blob.core.windows.net/docs/Subway_CA_Footlong_Pass_Promotion_2008106/en-terms.pdf|title=TERMS AND CONDITIONS - en-terms.pdf|access-date=2025-06-10|archive-url=https://web.archive.org/web/20250610213226/https://snippdocs.blob.core.windows.net/docs/Subway_CA_Footlong_Pass_Promotion_2008106/en-terms.pdf|archive-date=2025-06-10|url-status=live}}</ref>


==[Incident]==
==Footlong pass ineligibility==
[[File:Subway Footlong Pass screenshot.webp|thumb|right|150px|Screenshot of footlong pass being denied (2025)]]
[[File:Subway Footlong Pass screenshot.webp|thumb|right|150px|Screenshot of footlong pass being denied (2025)]]
In 2023, it was reported by a user the "place order" button in the Subway app would not function with the footlong pass active.<ref>{{Cite web|url=https://www.reddit.com/r/subway/comments/128q364/footlong_pass_is_a_scam/|title=FOOTLONG PASS IS A SCAM!!!!!!!!!! |author=u/ArgonianSwagLord|date=2023-04-01|work=Reddit|access-date=2025-06-10|archive-url=https://archive.ph/Fh7iY|archive-date=2025-06-10|url-status=live}}</ref> Other users during this time however have reported the pass worked correctly for them.
In 2023, it was reported by a user the "place order" button in the Subway app would not function with the footlong pass active.<ref>{{Cite web|url=https://www.reddit.com/r/subway/comments/128q364/footlong_pass_is_a_scam/|title=FOOTLONG PASS IS A SCAM!!!!!!!!!! |author=u/ArgonianSwagLord|date=2023-04-01|work=Reddit|access-date=2025-06-10|archive-url=https://archive.ph/Fh7iY|archive-date=2025-06-10|url-status=live}}</ref> Other users during this time however have reported the pass worked correctly for them.
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In 2025, many more users have complained their local Subway stores were not accepting the coupon through the app.<ref>{{Cite web|url=https://www.reddit.com/r/subway/comments/1l5ntr1/footlong_pass_is_officially_a_scam/|title=Footlong Pass is Officially a Scam|author=u/PancitCanton243|date=2025-06-07|work=Reddit|access-date=2025-06-10|archive-url=https://archive.ph/iMLVH|archive-date=2025-06-10|url-status=live}}</ref> A workaround some users mentioned was to scan your profile QR code to activate the pass in-person.<ref>{{Cite web|url=https://www.reddit.com/r/subway/comments/1l3vq41/footlong_pass_is_actually_a_scam/|title=Footlong Pass is actually a scam|author=u/PlumpAF|date=2025-06-05|work=Reddit|access-date=2025-06-10|archive-url=https://archive.ph/jPqWo|archive-date=2025-06-10|url-status=live}}</ref>  
In 2025, many more users have complained their local Subway stores were not accepting the coupon through the app.<ref>{{Cite web|url=https://www.reddit.com/r/subway/comments/1l5ntr1/footlong_pass_is_officially_a_scam/|title=Footlong Pass is Officially a Scam|author=u/PancitCanton243|date=2025-06-07|work=Reddit|access-date=2025-06-10|archive-url=https://archive.ph/iMLVH|archive-date=2025-06-10|url-status=live}}</ref> A workaround some users mentioned was to scan your profile QR code to activate the pass in-person.<ref>{{Cite web|url=https://www.reddit.com/r/subway/comments/1l3vq41/footlong_pass_is_actually_a_scam/|title=Footlong Pass is actually a scam|author=u/PlumpAF|date=2025-06-05|work=Reddit|access-date=2025-06-10|archive-url=https://archive.ph/jPqWo|archive-date=2025-06-10|url-status=live}}</ref>  


===[Company]'s response===
===Subway's response===


In December 2023, the corporate office sent an email to franchise's stating "Effective Dec. 28, 2023, all restaurants will be required to honor all digital programs and promotions, including loyalty rewards and digital discounts, [...] In addition, loyalty incentive programs designed to attract new loyalty members are mandatory and will not be reimbursed by Subway."<ref name="ktla">{{Cite web|url=https://ktla.com/news/nationworld/subway-franchises-wont-be-able-to-reject-the-companys-digital-coupons-or-promotions-report/|title=Subway franchises won’t be able to reject the company’s digital coupons or promotions: report |date=2023-12-03|first=Iman|last=Palm|work=KTLA5|access-date=2025-06-10|archive-url=https://web.archive.org/web/20250222142321/https://ktla.com/news/nationworld/subway-franchises-wont-be-able-to-reject-the-companys-digital-coupons-or-promotions-report/|archive-date=2025-02-22|url-status=live}}</ref> However as previously mentioned, franchisee's were rejecting the footlong pass promotion in 2025.
In December 2023, the corporate office sent an email to franchise's stating "Effective Dec. 28, 2023, all restaurants will be required to honor all digital programs and promotions, including loyalty rewards and digital discounts, [...] In addition, loyalty incentive programs designed to attract new loyalty members are mandatory and will not be reimbursed by Subway."<ref name="ktla">{{Cite web|url=https://ktla.com/news/nationworld/subway-franchises-wont-be-able-to-reject-the-companys-digital-coupons-or-promotions-report/|title=Subway franchises won’t be able to reject the company’s digital coupons or promotions: report |date=2023-12-03|first=Iman|last=Palm|work=KTLA5|access-date=2025-06-10|archive-url=https://web.archive.org/web/20250222142321/https://ktla.com/news/nationworld/subway-franchises-wont-be-able-to-reject-the-companys-digital-coupons-or-promotions-report/|archive-date=2025-02-22|url-status=live}}</ref> However as previously mentioned, franchisee's were rejecting the footlong pass promotion in 2025.