Tinder: Difference between revisions - Consumer_Action

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== Subscription Costs ==

Tinder’s recurring subscription costs are not transparently displayed. The true costs are ~~obscured by listing~~ weekly (rather than monthly) ~~costs charged to a credit card~~.

Tinder’s recurring subscription costs are not transparently displayed. The true costs are listed as weekly (rather than monthly), obscuring the true cost of the subscriptions.

== Subscription Plans ==

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== Canceling a Subscription ==

The process of canceling a Tinder subscription is both inconvenient and difficult to understand. This information is not located on the bottom of their page. Moreover, canceling an account on the Tinder service does not cancel a subscription! Depending on the payment method used, there are various obstacles to cancellation:

The process of canceling a Tinder subscription is both inconvenient and difficult to understand. This information is not located on the bottom of their page. Moreover, canceling an account on the Tinder service does not cancel a subscription. Depending on the payment method used, there are various obstacles to cancellation:

* ''Apple Pay:'' Users must contact Apple and use "Report a problem" in order to cancel their service.

* '''Apple Pay:''' Users must contact Apple and use "Report a problem" in order to cancel their service.

* ''Google Play:'' Users are required to contact Google Play. Tinder's own documentation says that this means users must request assistance from Google Play. Thus, there are no direct buttons to push to facilitate cancellation.

* '''Google Play''''':'' Users are required to contact Google Play. Tinder's own documentation says that this means users must request assistance from Google Play. Thus, there are no direct buttons to push to facilitate cancellation.

* ''Credit card:'' Tinder does not provide information on how to cancel, so users may have to file a charge back. Tinder warns that if a charge back is unsuccessful, it will keep the charged costs. Additionally, users’ accounts may be deleted at Tinder's discretion, and charges may continue to accrue on a user’s provided credit card until the subscription is canceled using an "External Service Account".

* '''Credit card:''' Tinder does not provide information on how to cancel, so users may have to file a charge back. Tinder warns that if a charge back is unsuccessful, it will keep the charged costs. Additionally, users’ accounts may be deleted at Tinder's discretion, and charges may continue to accrue on a user’s provided credit card until the subscription is canceled using an "External Service Account".

== Sources ==

@@ Line 8: / Line 8: @@
 == Subscription Costs ==
-Tinder’s recurring subscription costs are not transparently displayed. The true costs are obscured by listing weekly (rather than monthly) costs charged to a credit card.
+Tinder’s recurring subscription costs are not transparently displayed. The true costs are listed as weekly (rather than monthly), obscuring the true cost of the subscriptions.
 == Subscription Plans ==
@@ Line 20: / Line 20: @@
 == Canceling a Subscription ==
-The process of canceling a Tinder subscription is both inconvenient and difficult to understand. This information is not located on the bottom of their page. Moreover, canceling an account on the Tinder service does not cancel a subscription! Depending on the payment method used, there are various obstacles to cancellation:
+The process of canceling a Tinder subscription is both inconvenient and difficult to understand. This information is not located on the bottom of their page. Moreover, canceling an account on the Tinder service does not cancel a subscription. Depending on the payment method used, there are various obstacles to cancellation:
-* ''Apple Pay:'' Users must contact Apple and use "Report a problem" in order to cancel their service.
+* '''Apple Pay:''' Users must contact Apple and use "Report a problem" in order to cancel their service.
-* ''Google Play:'' Users are required to contact Google Play. Tinder's own documentation says that this means users must request assistance from Google Play. Thus, there are no direct buttons to push to facilitate cancellation.
+* '''Google Play''''':'' Users are required to contact Google Play. Tinder's own documentation says that this means users must request assistance from Google Play. Thus, there are no direct buttons to push to facilitate cancellation.
-* ''Credit card:'' Tinder does not provide information on how to cancel, so users may have to file a charge back. Tinder warns that if a charge back is unsuccessful, it will keep the charged costs. Additionally, users’ accounts may be deleted at Tinder's discretion, and charges may continue to accrue on a user’s provided credit card until the subscription is canceled using an "External Service Account".
+* '''Credit card:''' Tinder does not provide information on how to cancel, so users may have to file a charge back. Tinder warns that if a charge back is unsuccessful, it will keep the charged costs. Additionally, users’ accounts may be deleted at Tinder's discretion, and charges may continue to accrue on a user’s provided credit card until the subscription is canceled using an "External Service Account".
 == Sources ==