RepairShopr Data Privacy: Difference between revisions

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==== AI Tools and Data Usage ====

The most contentious issue involves RepairShopr’s updated terms of service, which grant the platform the right to use "user content" and "usage information" to train AI tools. While Synchro claims no current AI features are operational, the terms allow for future implementation. Critics argue this represents a violation of privacy, as user content includes communications with customers, which are considered sensitive business data.<ref>https://www.repairshopr.com/repairshopr-user-access-and-license-agreement</ref>

The most contentious issue involves RepairShopr’s updated terms of service, which grant the platform the right to use "user content" and "usage information" to train AI tools. While Synchro claims no current AI features are operational, the terms allow for future implementation. Critics argue this represents a violation of privacy, as user content includes communications with customers, which are considered sensitive business data.<ref name=":0">https://www.repairshopr.com/repairshopr-user-access-and-license-agreement. [https://web.archive.org/web/20250106203556/https://www.repairshopr.com/repairshopr-user-access-and-license-agreement Archived] from the original on January 6, 2025. Retrieved January 17, 2025.</ref>

==== Opt-Out Policies ====

Users must opt out of data collection for AI training by directly contacting the company. However, previously collected data remains usable under the terms, creating further concerns about consent and [[retroactive policy enforcement]]. This policy is outlined under the '''"Intellectual Property; Reservation of Rights"''' section of the RepairShopr User Access and License Agreement, specifically the sixth point:<ref~~>https~~:/~~/www.repairshopr.com/repairshopr-user-access-and-license-agreement</ref~~>

Users must opt out of data collection for AI training by directly contacting the company. However, previously collected data remains usable under the terms, creating further concerns about consent and [[retroactive policy enforcement]]. This policy is outlined under the '''"Intellectual Property; Reservation of Rights"''' section of the RepairShopr User Access and License Agreement, specifically the sixth point:<ref name=":0" />

"If you wish to opt out of any future collection and aggregation by Servably of your User Content or Usage Information in an anonymous form in order to train Servably’s AI Tools, please contact us as set forth below. For clarity, such opt-out will apply only on a go-forward basis and will not obligate Servably to cease using any previously anonymized and aggregated User Content or other Usage Information as otherwise permitted in this Agreement."

@@ Line 10: / Line 10: @@
 ==== AI Tools and Data Usage ====
-The most contentious issue involves RepairShopr’s updated terms of service, which grant the platform the right to use "user content" and "usage information" to train AI tools. While Synchro claims no current AI features are operational, the terms allow for future implementation. Critics argue this represents a violation of privacy, as user content includes communications with customers, which are considered sensitive business data.<ref>https://www.repairshopr.com/repairshopr-user-access-and-license-agreement</ref>
+The most contentious issue involves RepairShopr’s updated terms of service, which grant the platform the right to use "user content" and "usage information" to train AI tools. While Synchro claims no current AI features are operational, the terms allow for future implementation. Critics argue this represents a violation of privacy, as user content includes communications with customers, which are considered sensitive business data.<ref name=":0">https://www.repairshopr.com/repairshopr-user-access-and-license-agreement. [https://web.archive.org/web/20250106203556/https://www.repairshopr.com/repairshopr-user-access-and-license-agreement Archived] from the original on January 6, 2025. Retrieved January 17, 2025.</ref>
 ==== Opt-Out Policies ====
-Users must opt out of data collection for AI training by directly contacting the company. However, previously collected data remains usable under the terms, creating further concerns about consent and [[retroactive policy enforcement]]. This policy is outlined under the '''"Intellectual Property; Reservation of Rights"''' section of the RepairShopr User Access and License Agreement, specifically the sixth point:<ref>https://www.repairshopr.com/repairshopr-user-access-and-license-agreement</ref>
+Users must opt out of data collection for AI training by directly contacting the company. However, previously collected data remains usable under the terms, creating further concerns about consent and [[retroactive policy enforcement]]. This policy is outlined under the '''"Intellectual Property; Reservation of Rights"''' section of the RepairShopr User Access and License Agreement, specifically the sixth point:<ref name=":0" />
 "If you wish to opt out of any future collection and aggregation by Servably of your User Content or Usage Information in an anonymous form in order to train Servably’s AI Tools, please contact us as set forth below. For clarity, such opt-out will apply only on a go-forward basis and will not obligate Servably to cease using any previously anonymized and aggregated User Content or other Usage Information as otherwise permitted in this Agreement."