Main Page

Welcome to the Consumer Rights Wiki

Exposing the overlooked exploitation of modern consumers

Currently serving 881 articles

✍️ Write your first article

🛠 Help improve articles

🧠 Article suggestions

📋 Content guidelines

💬 Join the conversation

Find an Article

Browse

🏢Organizations🧺Products⛑️Services👤Individuals💻Software💢Incidents🎓User guides

Learn

📔Common terms🛰️Protocols⚖️Legislation

Contribute

🧠Article suggestions🎞️Video based📖Wiki policy

Current Highlight

Buy-now-pay-later dark patterns are increasingly used to trap consumers in unregulated credit systems. Learn more → BNPL Pitfalls

In The News

(Coming soon...)

Consumer Tools

(Coming soon...)

Announcements

Announcements

2025-07-03

We're phasing out the Louis Rossmann video directory in favour of a more general Article suggestions page, created by the eminent JamesTDG!

This will allow anyone to contribute their (hopefully sourced!) ideas to the Wiki without needing to create a full article, and will provide an excellent repository of ideas for editors in need of inspiration.

2025-06-10

We're opening up applications for moderators! Please see here for full instructions on how to apply.

In short, we're looking for motivated individuals who are willing to patrol the Wiki, make sure that articles are up to scratch, and take actions to protect the wiki from spam or malicious content whenever appropriate.

2025-01-30

We made it easier for you to create a new article! Simply click on Create a page in the sidebar on the left, fill in the title for your page and click on "Create page".

How to Help

Help fight consumer exploitation

Want more ways you can help? See How to help.

Your #1 mission: Create wiki articles!

Where to start — what we need from you

1. Go to the article suggestions page.
2. Pick a topic that interests you.
3. Create an article following our content guidelines.
4. Edit the article suggestions page to remove the link to your article.

Each video in our directory contains valuable information about consumer rights violations that needs to be transformed into wiki articles.

Don't want to write a full article? That's okay! You can help by:

• 🔍 Browsing the wiki and improving existing articles
• ✅ Deleting topics which have already been covered, or which don't belong on the wiki
• ➕ Adding missing relevant topics to the Article suggestions list

👉 Click here to browse the Article suggestions 👈

Want to learn more about our mission? Check out our full Mission Statement.

New Pages

2 September 2025

• 17:0117:01, 2 September 2025 Sony Xperia turns camera monitor into subscription (hist | edit) [6,540 bytes] Louis (talk | contribs) (Created page with "{{IncidentCargo |Company=Sony |StartDate=2025-08-31 |Status=Active |ProductLine=Xperia |Product=Xperia |ArticleType=Product |Type=Ownership |Description=Sony turned external monitor feature of phone into a subscription; this was NOT marketed as a subscription when buying the phone }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}}...")
• 14:2114:21, 2 September 2025 Rocket Money Bill Negotiation (hist | edit) [1,081 bytes] Frsilent (talk | contribs) (Created page with "{{ProductLineCargo |Company=Rocket Money |InProduction=Yes |ArticleType=Service |Category=Software |Website=https://rocketmoney.com/ |Description=Rocket Money will monitor bank accounts & can negotiate lower pricing on your behalf. }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the :Category:{{P...")
• 14:1414:14, 2 September 2025 Rocket Money (hist | edit) [728 bytes] Frsilent (talk | contribs) (Created page with "{{CompanyCargo |Industry=Financial services |Logo=Rocketmoney.png |ParentCompany=Rocket Companies, Inc. |Website=https://rocketmoney.com/ }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. ===Example incident one (''date'')=== {{Main|link to the main...")
• 12:4012:40, 2 September 2025 Nothing X earbud companion app (hist | edit) [2,397 bytes] Winston (talk | contribs) (Created page with "{{ProductCargo |ReleaseYear=2022 |InProduction=Yes |ArticleType=Product |Category=Software |Website=https://intl.nothing.tech/products/ear |Description=The Nothing X app is the central control and management platform for Nothing's various audio devices and smartwatches }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be fo...")
• 02:3702:37, 2 September 2025 Serato DJ Pro / DJM-S11 (hist | edit) [5,543 bytes] Bukowski-404 (talk | contribs) (Created page with "==Summary== This article documents a change in Serato DJ Pro affecting the Pioneer DJ DJM-S11. The software previously allowed users to enable the "Make Audio Available to Other Applications" checkbox to route audio directly into applications such as OBS or QuickTime. As of recent versions, the checkbox is locked until a Virtual Audio Device (VAD) is installed. On Windows this requires third-party paid software such as Virtual Audio Cable Lite. The change has created a r...")
• 01:1401:14, 2 September 2025 TracFone Wireless, Inc. (hist | edit) [5,477 bytes] 75.165.128.195 (talk) (Initial page creation)

1 September 2025

• 23:3923:39, 1 September 2025 Escape From tarkov (hist | edit) [983 bytes] ImTheScatMan (talk | contribs) (Escape From Tarkov)
• 21:3621:36, 1 September 2025 Elegoo Centauri Carbon (hist | edit) [1,029 bytes] Terrabox (talk | contribs) (Created page with "{{ProductCargo |Company=Elegoo |ProductLine=Centauri |ReleaseYear=2025 |InProduction=Yes |ArticleType=Product |Category=3D Printer |Website=https://www.elegoo.com/ |Description=High-speed, coreXY enclosed FDM 3D printer at a very affordable price. }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the :C...")
• 19:1219:12, 1 September 2025 Google Jamboard (hist | edit) [7,274 bytes] Louis (talk | contribs) (beginning scrap)
• 17:5617:56, 1 September 2025 Consumer Rights Wiki talk:Solution for archiving websites in a verifiable and robust way (hist | edit) [1,097 bytes] LeaMonera (talk | contribs) (Decentralized Digital Signatures) originally created as "Solution for Archiving Websites Edits in a Verifiable Way"
• 09:0809:08, 1 September 2025 Google LSA terms of service change (hist | edit) [4,062 bytes] Guacamole (talk | contribs) (Created page with "{{IncidentCargo |Company=Google |StartDate=2025-04-01 }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}} {{Ph-I-C}}") originally created as "Changes to the ToS of Google's Local Services Ads introduce collection of sensitive call data"
• 07:2107:21, 1 September 2025 Pixel 5a (hist | edit) [1,171 bytes] 2607:fb90:5506:c06:107e:7480:2a76:b9b (talk) (Created page with "Stub: This phone was infamous for bricking after 1-2 years and the issue was swept under the rug with an extended warranty program. The Pixel 5a is acknowledged to have a high incidence rate of motherboard failures, causing power issues resulting in a blank or black screen. As a response, Google Pixel implemented an extended 2 year repair warranty for this problem in the 5a beyond the standard 1 year Google Hardware Warranty.[11] https://support.google.com/pixelphone/a...")
• 05:2305:23, 1 September 2025 TracFone Phones (hist | edit) [1,191 bytes] 159.26.119.159 (talk) (A carrier that "sells" low-end smartphones that are not actually yours)
• 04:5204:52, 1 September 2025 3B CPAP Devices (3b Medical) (ReactHealth) (hist | edit) [2,227 bytes] Gandalf (talk | contribs) (A company formerly known as 3B Medical, now operating as React Health, previously offered a free online platform that allowed users of its CPAP and BiPAP machines to upload device files and view detailed usage and compliance data. This service was accessible through a public website and enabled patients to independently review their therapy information without relying on a durable medical equipment (DME) provider or physician’s office. Following the company’s rebranding to React Health, the onl)
• 04:4404:44, 1 September 2025 Ebikes require giving your data to the motor company to have full adjustment via an App over motor behaviour. (hist | edit) [3,506 bytes] Alexbiketester (talk | contribs) (The ebike industry is booming, with one side effect being companies producing ebike motors which to gain full access to their features you must)