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Welcome to the Consumer Rights Wiki

Exposing the overlooked exploitation of modern consumers

Currently serving 955 articles

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Current Highlight

Bose kills SoundTouch and speakers lose smart functionality

In October 2025, Bose announced it would end all cloud support for its SoundTouch product line on February 18, 2026. The shutdown will strip affected devices of streaming services, app control, and multiroom features, which are core components of the system’s design. Consumers have called the move planned obsolescence, noting it effectively bricks products still in working order. Despite backlash and petitions, Bose has refused to open-source the platform, offering only limited trade-in credits instead of allowing consumers to make full use of the device they purchased.

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Want to suggest a featured article? Add it to the discussion page.

In The News

August 2025

• Clippy the paperclip is taking over profile pics across the internet in protest of big tech – Coverage of the Clippy Campaign

July 2025

• Buy now, pay later loans will now hit credit scores — and experts think Gen Z could be at risk – FICO plans to include BNPL loans in credit scores this fall, raising flags for young and vulnerable borrowers

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Want to suggest a story? Add it to the discussion page.

Also see: In the news for coverage about this project.

Consumer Tools

Ad & tracking blockers

• Pi-hole – Self-hosted network-based ad blocker.
• uBlock Origin – Efficient browser-based ad and tracker blocker.
• LocalCDN – Replaces third-party CDNs with local resources to block trackers.

Anti-scam resources

• Have I Been Pwned – Check if your email/password was exposed in a breach.
• CFPB – File complaints and view alerts about financial services.
• ScamAdviser – Analyze websites for trustworthiness.
• VirusTotal/Hybryd Analysis – Scan files and websites for malware.

Archival tools

• Wayback Machine - World’s largest internet archival service
• archive.today - Smaller internet archival service for excluded websites (ex: Twitter/X, Facebook)
• SingleFile - Browser extension to save website EULA/privacy policy as html locally
• ArchiveBox - Self-hosted website archival tool

Corporate accountability & recalls

• Better Business Bureau (BBB) – Lookup business complaints and file your own.
• SaferProducts.gov – U.S. product recall and complaint site.
• FDA Recalls – Drug and food recall database.

Legal & complaint filing

• Consumer Reports – Independent product reviews and ratings.
• Ripoff Report – Public consumer complaint database.
• ClassAction.org – View or join consumer class-action lawsuits.

Repair & Open designs

• iFixit – Open repository of device repair instructions.
• Open Source Ecology – Open source machinery designs.

Price & product transparency

• CamelCamelCamel – Amazon price tracker to detect deceptive price drops.
• Keepa – Detailed price history and deals on Amazon products.
• TrueStar – Analyzes Amazon reviews for manipulation. [Subscription needed]

Privacy & surveillance tools

• PrivacyGuides.org – Recommends tools to protect online privacy.
• SimpleOptOut – Direct links to opt out of data brokers.
  • EasyOptOuts – Automated data broker opt-out service. [Subscription needed]

Subscription & dark pattern tracking

• Trim – Finds and cancels unwanted subscriptions.
• Goodbudget – Budgeting app with debt tracker. [Subscription needed]
• Terms of Service; Didn’t Read – Summarizes privacy policies and rates companies by trustworthiness.
• Deceptive Design – Defines, identifies, and catalogs dark patterns and deceptive design practices in various software and services.
• Dark Pattern Games – A game review website devoted to helping you find games that don't use psychological tricks to manipulate you into becoming an addicted gamer.

Announcements

2025-10-04

The Consumer Rights Wiki is now open-source!

Head over to our GitHub at https://github.com/FULU-Foundation/crw if you're interested in helping out with the codebase.

2025-07-22

We've just launched an update to the create-a-page flow for most pages, which now includes a form! This new form will collect a few basic details about the specific article you're creating, and will use your answers to auto-populate a table which will provide machine-readable information for third party projects (for company and product articles, it will also populate the infobox in the template!). This information will be used by projects like the in-development browser extension, as well as anyone who wants to access some hard data on the Wiki's pages.

Check it out by hitting the create a page button in the sidebar!

2025-07-03

We're phasing out the Louis Rossmann video directory in favour of a more general Article suggestions page, created by the eminent JamesTDG!

This will allow anyone to contribute their (hopefully sourced!) ideas to the Wiki without needing to create a full article, and will provide an excellent repository of ideas for editors in need of inspiration.

2025-06-10

We're opening up applications for moderators! Please see here for full instructions on how to apply.

In short, we're looking for motivated individuals who are willing to patrol the Wiki, make sure that articles are up to scratch, and take actions to protect the wiki from spam or malicious content whenever appropriate.

2025-01-30

We made it easier for you to create a new article! Simply click on Create a page in the sidebar on the left, fill in the title for your page and click on "Create page".

How to Help

Your #1 mission: Help build this wiki. We’re looking for contributors who care about protecting consumer rights. Here’s how you can get started:

Write a new article

• Visit the article suggestions page.
• Pick a topic that interests you.
• Create an article using our content guidelines.
• Once you’re done, remove the topic from the list to avoid duplication.

Check out our guide on creating your first article for some tips!

Other ways to help

Don’t want to write a full article? No problem, here are other ways to contribute:

• Check out How to help for a guide.
• Improve and expand existing articles.
• Remove suggestions that are already covered or don’t fit the wiki’s scope.
• Add missing but relevant topics to the suggestions list.

Want to understand the bigger picture? Read our Mission Statement to learn what we’re about.

New Pages

22 October 2025

• 19:4219:42, 22 October 2025 Forced Identification (hist | edit) [1,308 bytes] JamesTDG (talk | contribs) (Started article on phone, will write more when at a computer later) Tag: Visual edit
• 17:1417:14, 22 October 2025 Litter Robot (hist | edit) [799 bytes] 91.90.120.155 (talk) (Created page with "{{ProductLineCargo |Company=Whisker, Pondera Holdings |ReleaseYear=2000 |InProduction=Yes |ArticleType=Product |Category=Hardware, Pet Care |Website=https://www.litter-robot.com/ |Description=Automated litter box }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the :Category:{{PAGENAME}}|{{PAGENAME}} cat...")
• 10:4210:42, 22 October 2025 Ubox / Anisee / RBX-B10 4G Low-Power Solar Wifi Security Camera (hist | edit) [4,245 bytes] Justanotherclippy (talk | contribs) (Added File)
• 08:1808:18, 22 October 2025 Arbitration Opt-Out Mail to Cognosphere LTD Returned to Sender (hist | edit) [1,720 bytes] PastaKiddo (talk | contribs) (Page Creation)
• 03:0603:06, 22 October 2025 Backdoor (hist | edit) [1,273 bytes] Plankton (talk | contribs) (init) Tag: Visual edit

21 October 2025

• 21:4121:41, 21 October 2025 Techsmith Snagit wants constant internet access or it expires your license (hist | edit) [551 bytes] Mxc0bbn (talk | contribs) (The product Snagit 2022 is designed to capture screenshots and add markups (arrows, highlighting, text, etc.) I have had several versions of this software going back 10 years. As recently as 2022, after I bought their latest version Snagit 2022. After activation the software triggered my firewall in trying to randomly access the internet. Since there is no reason for the software to call out to their servers after activation I denied this permission. After a few days it stops working and...)
• 20:5620:56, 21 October 2025 Hikvision (hist | edit) [3,219 bytes] 15.204.105.209 (talk) (Created page with "{{InfoboxCompany | Name = Hikvision | Type = Public; partly state-owned | Founded = 2001 | Industry = Security | Official Website = https://www.hikvision.com/en/ | Logo = NEEDS THE LOGO }}Hikvision is a video surveillance company providing products and services to over 180 countries and regions, which was founded in 2001 and headquartered in Hangzhou, China.<ref>About Hikvision, https://www.hikvision.com/en/about-us/ Contact Hikvision, https://www.hikvision.com/en/about...") Tag: Visual edit: Switched

20 October 2025

• 18:4718:47, 20 October 2025 General Electric (disambiguation) (hist | edit) [246 bytes] AnotherConsumerRightsPerson (talk | contribs) (Created page with "There is no specific article for General Electric, however there are two seperate articles for their respective appliances. You may be looking for: *General Electric Ovens *General Electric Refrigerators")
• 16:3916:39, 20 October 2025 Windows 10 End of Support (hist | edit) [7,433 bytes] Ari (talk | contribs) (Wrote up two methods to keep using Windows 10 after its official EOL, by using a longer supported Windows 10 edition)
• 13:3613:36, 20 October 2025 List of discontinued video games (hist | edit) [689 bytes] Beanie Bo (talk | contribs) (seems to be a lot of small incident pages so I made a list article) Tag: Visual edit