Futurehome Smarthub Mandatory Subscription Fee: Difference between revisions

AdrianJagielak (talk | contribs)
Added clarification that the mandatory subscription includes a four-week trial period
AdrianJagielak (talk | contribs)
m Update feedback form URL, pointing directly to the English version of the form (there's also a language switcher on the bottom left of the form)
Line 31: Line 31:
These limitations were delivered via a firmware update to the hub's software, locking previously available features behind the paywall. One Futurehome software engineer, speaking on condition of anonymity, confirmed that the firmware was designed to enforce this lockout mechanism and compel users to subscribe. As of the changeover, the Futurehome system was reportedly installed in over '''38,000 Norwegian households''',<ref>{{Cite web |title=Futurehome Norge |url=https://www.futurehome.io/no/ |access-date=2025-07-13}}</ref> all of which had to choose between paying the new fees or losing most "smart" functionality.<gallery>
These limitations were delivered via a firmware update to the hub's software, locking previously available features behind the paywall. One Futurehome software engineer, speaking on condition of anonymity, confirmed that the firmware was designed to enforce this lockout mechanism and compel users to subscribe. As of the changeover, the Futurehome system was reportedly installed in over '''38,000 Norwegian households''',<ref>{{Cite web |title=Futurehome Norge |url=https://www.futurehome.io/no/ |access-date=2025-07-13}}</ref> all of which had to choose between paying the new fees or losing most "smart" functionality.<gallery>
File:Futurehome Subscription App Info 1.PNG|Futurehome app home screen prompting the user to activate a subscription.
File:Futurehome Subscription App Info 1.PNG|Futurehome app home screen prompting the user to activate a subscription.
File:Futurehome Subscription App Info 2.PNG|Subscription-activation screen showing annual-payment terms; one link opens the subscription FAQ, the other opens a feedback form (https://us1.zonka.co/1pBYm3)
File:Futurehome Subscription App Info 2.PNG|Subscription-activation screen showing annual-payment terms; one link opens the subscription FAQ, the other opens a [https://us1.zonka.co/1pBYm3?language=en_US feedback form]
File:Futurehome subscription feedback form.jpg|Feedback form presented to users who decline the subscription (https://us1.zonka.co/1pBYm3)
File:Futurehome subscription feedback form.jpg|Feedback form presented to users who decline the subscription ([https://us1.zonka.co/1pBYm3?language=en_US link])
</gallery>
</gallery>