HP Inc.: Difference between revisions

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<ref>{{Cite web |last=guenni |date=17 Nov 2022 |access-date=15 Mar 2025 |title=Oct. 2022 Firmware update bricks HP printer with Error 49 or 79 |url=https://borncity.com/win/2022/11/17/oct-2022-firmware-update-bricks-hp-printer-with-error-49-or-79/ |website=Born's Tech and Windows World}}</ref>

In some cases, the devices could be recovered,<ref>{{Cite web |date=15 Nov 2022 |title=Color LaserJet Pro MFP-M281fdw shows 49 Service Error after firmware update from 20th October |url=https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Color-LaserJet-Pro-MFP-M281fdw-shows-49-Service-Error-after/m-p/8540292/highlight/true#M962703 |url-status=live |access-date=15 Mar 2025 |website=[[HP]]}}</ref> but for an unknown amount of users, no official nor unofficial fix was applicable. This effectively lead to bricked devices that had to be replaced, often times but not always, right after the warranty period had ended.

=== HP locks printers if there is a failed subscription payment ===

HP is know to push it's average customers to it's HP Instant-Ink subscription. If a monthly charge for it fails to approve they will lock your printer with "Account Issues". An example can be found [https://www.reddit.com/r/mildlyinfuriating/comments/w9pjhp/hp_has_turned_their_printers_into_ransom_devices/ here] . This is how it looks on the screen of your printer. The issue is usually to resolve a failed monthly charge. An example of a consumer finding this out the hard way is [https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/ERROR-quot-A-problem-has-occurred-with-your-HP-account-and/td-p/8159470 here] . The user koteol finds that this is the exact problem with his printer and paying them the ($2.09) for the failed payment resolves the issue and unlocks the error from the printer.

==Products/Services==

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 <ref>{{Cite web |last=guenni |date=17 Nov 2022 |access-date=15 Mar 2025 |title=Oct. 2022 Firmware update bricks HP printer with Error 49 or 79 |url=https://borncity.com/win/2022/11/17/oct-2022-firmware-update-bricks-hp-printer-with-error-49-or-79/ |website=Born's Tech and Windows World}}</ref>
 In some cases, the devices could be recovered,<ref>{{Cite web |date=15 Nov 2022 |title=Color LaserJet Pro MFP-M281fdw shows 49 Service Error after firmware update from 20th October |url=https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Color-LaserJet-Pro-MFP-M281fdw-shows-49-Service-Error-after/m-p/8540292/highlight/true#M962703 |url-status=live |access-date=15 Mar 2025 |website=[[HP]]}}</ref> but for an unknown amount of users, no official nor unofficial fix was applicable. This effectively lead to bricked devices that had to be replaced, often times but not always, right after the warranty period had ended.
+=== HP locks printers if there is a failed subscription payment ===
+HP is know to push it's average customers to it's HP Instant-Ink subscription. If a monthly charge for it fails to approve they will lock your printer with "Account Issues".  An example can be found [https://www.reddit.com/r/mildlyinfuriating/comments/w9pjhp/hp_has_turned_their_printers_into_ransom_devices/ here] . This is how it looks on the screen of your printer. The issue is usually to resolve a failed monthly charge. An example of a consumer finding this out the hard way is [https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/ERROR-quot-A-problem-has-occurred-with-your-HP-account-and/td-p/8159470 here] . The user koteol finds that this is the exact problem with his printer and paying them the ($2.09) for the failed payment resolves the issue and unlocks the error from the printer.
 ==Products/Services==