Future Motion: Difference between revisions
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=== Future Motion's Response === | === Future Motion's Response === | ||
The company's handling of this problem shows several concerning practices: | <gallery> | ||
File:Update-2024-pint-x-battery-balance-leads-pinched-fm-denies-v0-68bx09ah37wd1-709x1536.webp|Future Motion email to customer about Onewheel Pint X Battery issue, part 1 | |||
File:Update-2024-pint-x-battery-balance-leads-pinched-fm-denies-v0-r8wbovi9j7wd1-691x1536.webp|Future Motion email to customer about Onewheel Pint X Battery issue, part 2 | |||
</gallery>The company's handling of this problem shows several concerning practices: | |||
* Initially offered to repair affected boards under warranty (June 2023) | * Initially offered to repair affected boards under warranty (June 2023) |