Future Motion: Difference between revisions

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added screenshots of future motion response to customer with pint x issue
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=== Future Motion's Response ===
=== Future Motion's Response ===
The company's handling of this problem shows several concerning practices:
<gallery>
File:Update-2024-pint-x-battery-balance-leads-pinched-fm-denies-v0-68bx09ah37wd1-709x1536.webp|Future Motion email to customer about Onewheel Pint X Battery issue, part 1
File:Update-2024-pint-x-battery-balance-leads-pinched-fm-denies-v0-r8wbovi9j7wd1-691x1536.webp|Future Motion email to customer about Onewheel Pint X Battery issue, part 2
</gallery>The company's handling of this problem shows several concerning practices:


* Initially offered to repair affected boards under warranty (June 2023)
* Initially offered to repair affected boards under warranty (June 2023)