AllTrails not having a Privacy Policy: Difference between revisions
Created page with "{{IncidentCargo |StartDate=2025-07-25 |Status=Active |ArticleType=Service |Type=Terms of Service |Description=The Website AllTrails has a dead 404 link when trying to access their Privacy Policy. Talking to Customer Service also requires accepting it. }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}}..." |
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|Description=The Website AllTrails has a dead 404 link when trying to access their Privacy Policy. Talking to Customer Service also requires accepting it. | |Description=The Website AllTrails has a dead 404 link when trying to access their Privacy Policy. Talking to Customer Service also requires accepting it. | ||
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{{Ph-I-Int}} | {{Ph-I-Int}}The Website AllTrails has a dead link when trying to access their [https://web.archive.org/web/20250716034713/https://privacy.alltrails.com/policies/en-US Privacy Policy]. When trying to contact customer service (which is an AI bot) it requires you to accept the same Privacy Policy that cannot be seen. Even the backup link that was provided by customer service did not work. The problem has persisted for more than 20 days. | ||
==Background== | ==Background== | ||
{{Ph-I-B}} | {{Ph-I-B}}AllTrails is a website that hosts maps and trail information for hikers. They have a [https://www.alltrails.com/ website] and a phone application. Using their website, or trying to make an account with them requires the user to "accept our Privacy Policy". | ||
==[Incident]== | ==[Incident]== | ||