Miku

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Miku

Basic information
Founded	2018
Legal structure	Private, For Profit
Industry	Smart Baby Monitors
Official website	https://mikucare.com

Miku is a private for-profit company that was founded in 2018 by Eric White. Miku sells smart baby monitors with features such as night vision, sensors for temperature, humidity and ambient light, a 1080p camera, 7-day video storage, and audio/video recording capabilities. Both the Miku Smart Baby Monitor (standard model) and Miku Pro come with a 12-month manufacturer warranty from the date of purchase.

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

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Incidents

Miku Charges Subscription for Previously Free Features (2023)

Miku's Website Showcasing their Baby Monitor and $9.99 "Care+" Subscription Service

Additional Controversy Details & Main Article:

Main Article:	Miku Charges Subscription for Previously Free Features
Year:	10/01/2023
Aftermath:	Ongoing
Related Articles:	My $400 baby monitor has locked previously free features behind a monthly subscription
Related Videos:	they made a $400 baby monitor a subscription...

Summarized Description:

All Miku users received an email on September 15'th 2023 detailing changes to the access Miku customers would have to features on their Miku devices starting October 1'st 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee. " Despite many users purchasing their Miku device before these changes were instituted and had no prior knowledge that these changes would be put in place upon purchasing their Miku device, if they did not pay the new "care+" subscription fee, access to services on their Miku device would be revoked.

Miku Terms of Service and Arbitration Clause

A Snippet of Miku's Terms of Service page Captured Aug 16, 2025.

Additional Details & Main Article:

Main Article:	Miku Terms of Service and Arbitration
Effective Date:	9/22/2023
Last Updated On:	6/12/2024

Summarized Description:

This article presents a summarized version of the Miku Terms of Service and Arbitration clause within it. Within the article, important Terms of Service information is provided to help others gain a better understanding of their agreement between themselves and Miku, and the rights and freedoms the have upon agreement to Miku's Terms of Service.